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Opinions GOUVERNEUR HOTEL MONTREAL Montreal
Members' reviews on GOUVERNEUR HOTEL MONTREAL
4.4/5
28 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in april 2024
I wanted to share the wonderful experience at this hotel. The staff are very helpful and friendly, it is a fabulous location and the free breakfast was a nice surprise. The decor is beautiful and the rooms were so spacious, very comfortable bed and very well maintained. I would love to visit again.
Visited in april 2024
Harpal is the greatest hotel manager of all time. My life was irrevocable changed by his service. God bless you Harpal.
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Visited in april 2024
We recently stayed at this Hyatt Place and were really impressed by the service and the excellent included breakfast. The staff were so friendly and welcoming to our kids. The pool was very nice. The hotel is located near a supermarket which came in very handy. We would stay here again in a heartbeat!
Visited in april 2024
Located near the Metro, walking distance to Old Montreal and many points of interest. There are many restaurants, pubs and cafes close by. The staff are friendly and helpful. Breakfast is included and the views of the city are great. The sauna has a lovely view as well. 4 stars instead of 5 because the tile on the steps to the pool are very slippery and I fell. Also the hallways were kind of dirty. Overall our visit was mostly positive.
Visited in march 2024
The hotel was nice but it didn't accommodate big car parking. We had to park on the bus streets every time. The breakfast was awful and too crowded. All the staff was very nice though and understanding as we were traveling with my autistic son. Overall I wouldn't re-book. But it's would would be fine for singles and people without children.
Visited in march 2024
Excellent location.
Ease of access to various places around.
Staff-great service! Amicable and I appreciate the effort to communicate in English. (Still working on my terrible French)
The rooms are comfortable, large, seemingly clean but I did notice in the bathroom behind the towels there was a small Sephora bag. I pulled it out with a receipt from 2 days before I checked in.
Breakfast, it was very busy but highly organized by the staff. They moved in parties fast and efficiently. The food was good, typical of Hyatt.
I absolutely loved the overall lobby decor. I would book this Hyatt again.
Ease of access to various places around.
Staff-great service! Amicable and I appreciate the effort to communicate in English. (Still working on my terrible French)
The rooms are comfortable, large, seemingly clean but I did notice in the bathroom behind the towels there was a small Sephora bag. I pulled it out with a receipt from 2 days before I checked in.
Breakfast, it was very busy but highly organized by the staff. They moved in parties fast and efficiently. The food was good, typical of Hyatt.
I absolutely loved the overall lobby decor. I would book this Hyatt again.
Visited in march 2024
Отель сам очень хороший питание завтраки шведская линия достаточно насыщенна .
Уборка номеров ужасная убирают максимально 2раза в неделю.очень много пыли которую не протерают.Месторасположение очень хорошее и удобная транспорт развязка.отель на 4
Уборка номеров ужасная убирают максимально 2раза в неделю.очень много пыли которую не протерают.Месторасположение очень хорошее и удобная транспорт развязка.отель на 4
Visited in march 2024
Самі суперові враження.????????????????????????????????????????????????????????????????????????????????????????
Visited in march 2024
I requested a quiet room but the sound of elevator operations is VERY obvious even when the TV is on and the room is not the closest to the elevators!! I would suggest others avoid any rooms with odd numbers…(because rooms with even numbers are opposite to the elevator side)
Visited in march 2024
Absolutely gorgeous hotel in the heart of downtown Montreal. The staff is extremely sweet and helpful. This will definitely be my Montreal hotel choice.
Visited in march 2024
It's definitely one of the best hotels to stay at in Montreal. Great location, tasty breakfast, clean rooms, and comfy beds.
Visited in march 2024
This place was GREAT! I was almost scared away by previous bad reviews, but I’m so glad I wasn’t. Everything is new, pool is beautiful, sauna is excellent, very clean, and the service was perfect/helpful. The breakfast was what you would expect from a continental. We didn’t have any elevator issues and chose to park our car/use the Metro, which was SO convenient. It was also great having a grocery store and food court connected to the hotel. Mezzanine is also beautiful for a spot to relax outside of your room. Gym is great too. There weren’t any events at the park across the street during our stay, so we also didn’t have any noise issues - although I can see how that could become an issue in the summer. The street definitely has the normal amount of people hanging around at night in a big city, but because we were using the metro, we didn’t really frequent the entrance to the hotel anyway. Would definitely recommend this hotel!!!
Visited in march 2024
Personnel attentionné
Visited in march 2024
My kids loved this place so much ! And i also loved this place the pool was good the free breakfast was amazing im going to come here another time!
Visited in march 2024
Великі та гарні номери. Є басейн, сауна та спортзал. Сніданки дуже смачні і різноманітні. Я мав номер на 15 поверсі з дуже чудовим видом. Щодня прибирають і поповнюють каву і чай декількома видами. Дякую! Я дуже задоволений побутом. Повернусь обов’язково ????
Visited in march 2024
Poor service. We called and booked for 1 room and they booked us 3 rooms. We wanted to cancel the 2 other rooms but they wouldn’t give us a refund… So, we paid for the 3 rooms without wanting to. Then, we were wondering which floor the pool was on, it wasn’t written anywhere so,we called the front desk to find out and they told us that it was on the 9th floor. We tried going to the 9th floor but the elevator wouldn’t let us to go to the floor so we went to go see the front desk and they told us again that it was on the 9th floor. We spent the whole day trying to go to the 9th floor but it didn’t work until we saw people coming in the elevator from the 6th floor with towels on and wet hair so the pool was on the 6th floor. I really didn’t enjoy my stay.
Visited in march 2024
Really good for visiting
Visited in march 2024
Очень уютно чисто.все что нужно все рядышком.
Visited in february 2024
Great place, great staff, great customer service.
Visited in february 2024
The Hyatt Place at Montreal Downtown combines comfort, style, and top-notch service. Whether you’re traveling with family or seeking a romantic getaway, this resort ticks all the boxes. And let’s not forget the stunning city views (from the 25th floor)– they’re the icing on the cake!
The room provides large closet that should be big enough to accommodate all the hanging clothes you’d need for a week.The minimalist design with floor-to-ceiling windows creates an elegant and sleek atmosphere. The staff truly shines. From check-in to check-out, you’ll experience warm hospitality. The managers are approachable, attentive, and always ready to assist. The breakfast options are diverse and satisfying. From continental classics to local specialties, you’ll find something to kickstart your day. The well-equipped gym allows you to maintain your fitness routine even while on vacation. Whether you prefer cardio or strength training, you’ll find suitable equipment. Their indoor pool was our kids' best attraction there.
The room provides large closet that should be big enough to accommodate all the hanging clothes you’d need for a week.The minimalist design with floor-to-ceiling windows creates an elegant and sleek atmosphere. The staff truly shines. From check-in to check-out, you’ll experience warm hospitality. The managers are approachable, attentive, and always ready to assist. The breakfast options are diverse and satisfying. From continental classics to local specialties, you’ll find something to kickstart your day. The well-equipped gym allows you to maintain your fitness routine even while on vacation. Whether you prefer cardio or strength training, you’ll find suitable equipment. Their indoor pool was our kids' best attraction there.
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Visited in february 2024
This is the nicest Hyatt Place that I have stayed in. The location is perfect, convenient to Downtown and many restaurant options. The rooms are large and spacious and the beds very comfortable with nice linens. The bathroom seems recently updated with beautiful sliding glass doors and tile. The pool is massive and it looks like they have built a brand new sauna that is about to open but it wasn’t open yet. Beside the pool there are resort style lounge beds that are so comfortable you will want to take a nap. Overall, 5 stars for sure.
Visited in february 2024
L’hôtel est situé dans le centre, il est assez esthétique mais ses qualités s’arrêtent là… Lorsque nous sommes arrivés, la chambre était sale (des restes de frites par terre, vitres pas lavés depuis quelques années,…).
De plus, avant que nous arrivions, l’hôtel avait déjà prélevé de l’argent sur notre carte. La dame de la réception s’est retrouvée démunie et n’a pas su trouver de solution.
Le petit déjeuner était le pire que je n’ai jamais vu dans un hôtel.
Globalement, l’hôtel ne vaut absolument pas son prix.
De plus, avant que nous arrivions, l’hôtel avait déjà prélevé de l’argent sur notre carte. La dame de la réception s’est retrouvée démunie et n’a pas su trouver de solution.
Le petit déjeuner était le pire que je n’ai jamais vu dans un hôtel.
Globalement, l’hôtel ne vaut absolument pas son prix.
Visited in february 2024
Newly renovated modern hotel. Great service from the gentleman at the night check-in desk. Convenient parking underground. Will stay again.
Visited in february 2024
Rooms were great, and so was the service. The placement of the hotel isn't the best but it's not like you can move it elsewhere. There were 5 elevators allowing for quick movement around the hotel
Visited in july 2018
Value for money
Location
Cleanliness
Setting / ambience
Service
Sans auto
Excellent hôtel, bon service, chambre très propre. Petits déjeuners dans l’etablissement, très bon. Stationnement un peu compliqué dans ce secteur achalandé de la ville, cependant il y a un stationnement payant. Situé dans un quartier très animé et à proximité de tout car station de métro Berry à quelques pas. Excellents restaurants à quelques pas également.
Value for money
Location
Cleanliness
Setting / ambience
Service
2 nuits en 07/15.
Hôtel bien situé (quartier latin), à proximité du métro, des commerces (galeries souterraines, rue Sainte Catherine).
Chambre spacieuse, magnifique vue sur la ville.
Petit plus : piscine à l'intérieur de l'hôtel.
Petit moins : personnel assez distant
Hôtel bien situé (quartier latin), à proximité du métro, des commerces (galeries souterraines, rue Sainte Catherine).
Chambre spacieuse, magnifique vue sur la ville.
Petit plus : piscine à l'intérieur de l'hôtel.
Petit moins : personnel assez distant
Value for money
Location
Cleanliness
Setting / ambience
Service
Hôtel cossu, chambres spacieuses et bien entretenues, situé dans un quartier commercial gay friendly et fréquenté par beaucoup de sans logis. Parking difficile aux environs, le parking de l'hôtel est payant et assez cher. Piscine intérieure et proximité des zones de magasinage souterraines font privilégier cet hébergement en hiver
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All in all, a very good hotel, but we won't be staying there again because we couldn't really get a good night's sleep on those beds.