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HÔTEL & SUITES MONTE CRISTO

Hotel €€
3.1/5
20 review

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6030, Boulevard Wilfrid-Hamel, Québec, Canada
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2024
Recommended
2024

Hôtel & Suites Monte-Cristo is a 2-star hotel located on boulevard Wilfrid-Hamel in L'Ancienne-Lorette, near Québec City's Jean-Lesage International Airport. This simple, affordable hotel is 5.7 km from the airport and 11.9 km from the historic district of Old Quebec. Rooms are simple and some have balconies. They feature free Wi-Fi, cable TV, mini-fridges and microwaves. Most suites feature a whirlpool and/or 42-inch flat-screen TV. Special suites feature a fireplace and private sauna. Children under 12 stay free when accompanied by their parents. The hotel offers a seasonal outdoor swimming pool, a lounge bar with outdoor terrace and on-site parking. There are also pitches for motorhomes. Breakfast is included in the price, and the hotel offers disabled access.

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Members' reviews on HÔTEL & SUITES MONTE CRISTO

3.1/5
20 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in november 2023
When we checked in my husband specifically said - it is my wife’s birthday please give us clean rooms. The guy at the front desk said “I only have one nice room”. We went ahead to check the rooms, smelly with stained duvet covers and furniture. Beds had hair in it ???? We came back asking for a refund and the guy said the booking is not refundable. I have experience working at the front desk and we paid at the property so the rooms were refundable for sure when we did not like the rooms at all. Anyways, I did not want to be extremely picky so I requested if we can see some other rooms- the new rooms were better. Now the only thing in my mind was that if you had better rooms why wouldn’t you give us those when we first requested knowing that it was my birthday??? We did not ask for a free upgrade or anything just asked clean rooms.. the evening guy at the front desk needs to learn customer service for real. This comes from someone who has been in hotel industry for long. You can do better!!

P.S. - we reserved the rooms with two queen beds each but were given both rooms with one bed.
Visited in november 2023
Première chambre avec beaucoup de fourmis. Heureusement ils nous ont donné une chambre d'une gamme de plus!!!
Visited in october 2023
Its an average hotel don't expect to much.
Visited in october 2023
Avons eu la suite NewYorkaise à 201$ taxes incl. 1 nuit samedi au dimanche , les points négatifs bain tourbillon défectueux, robinet défectueux mais fonctionnel, propreté laisse à désiré, et
Pour finir la tv câble hdmi défectueux alors pas vraiment satisfait pour le prix payer ????
Visited in october 2023
TheI found it nice and big for the room-suite we took. Moreover, the staff was really nice with us, taking care of our needs. The hotel is well located arround everything in town. It is far enough from road's noises. Even if for only one night, and just for a sleep before moving ahead, our first impression was positive both for the quality and the service. I hope we will have more time to know more the place and explore more of their services the next time.

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