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Back to plant data sheet HÔTEL & SUITES MONTE CRISTO

Opinions HÔTEL & SUITES MONTE CRISTO Québec

Members' reviews on HÔTEL & SUITES MONTE CRISTO

3.1/5

20 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

Guillaume L.

Visited in march 2024

Pour commencer, la chambre en général était bien. Mais l'état de la salle de bain faisait vraiment dure ( poignée de porte qui veut décrocher, carreaux de salle de bain qui bougent lorsqu'on marche dessus, débit d'eau de la douche beaucoup trop élever, etc). Deuxièmement sur le site internet et sur le panneau publicitaire devant l'hôtel il était marquer que le petit déjeuner continental était inclus. Mais lorsque l'on demandais au réceptionniste si il avait le déjeuner inclus il nous répondait qu'il y avait juste le thé et le café gratuit inclus. Ce qui ne correspond absolument pas à la description d'un petit déjeuner continental.

Clement G.

Visited in march 2024

Bon rapport qualité-prix
N'est pas au goût du jour mais Fonctionnel

Sebastien R.

Visited in february 2024

Suite a notre 2 iem visite et cette fois ci dans une suite avec le gigantesque bain, je dois dire que tout a été parfait, c'était propre service impeccable 10/10

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Borzouyeh N.

Visited in february 2024

BEDBUG ALERT: Disappointing Stay at Hotel & Suites Monte-Cristo
Discovered bedbugs, notified management, and provided evidence. Initially denied compensation, but after persistent follow-up and phone calls, they eventually refunded us. Cannot recommend due to poor customer service and hygiene concerns.

Laydenzar

Visited in february 2024

Un bon motel à petit prix.
N’attendez pas une déco au goût du jour.
Mais un bon endroit pour se reposer.

Diane S.

Visited in january 2024

Pas au gout du jour, mais c'est très propre. Chambre fonctionnelle, micro-onde et frigo. C'était ma 2ièm fois, et j'y retournerais sans aucune hésitation.

Diane L.

Visited in january 2024

Bon matelas endroit calme mais malpropre retour pas

LeProtecteur G.

Visited in january 2024

Séjourner 3 jour Sans Probleme Belle Chambre... Seul chose Je travaille dans les hotel pia je peut te dire le check out time est respecter pars tout sauf ici... fait reveiller a 8"30am pour partir accose de la femme de chambre... aucun sens entoute

Le C.

Visited in january 2024

Excellent rapport qualité prix.

Ren L.

Visited in november 2023

Déguelasse.

Arsh G.

Visited in november 2023

When we checked in my husband specifically said - it is my wife’s birthday please give us clean rooms. The guy at the front desk said “I only have one nice room”. We went ahead to check the rooms, smelly with stained duvet covers and furniture. Beds had hair in it ???? We came back asking for a refund and the guy said the booking is not refundable. I have experience working at the front desk and we paid at the property so the rooms were refundable for sure when we did not like the rooms at all. Anyways, I did not want to be extremely picky so I requested if we can see some other rooms- the new rooms were better. Now the only thing in my mind was that if you had better rooms why wouldn’t you give us those when we first requested knowing that it was my birthday??? We did not ask for a free upgrade or anything just asked clean rooms.. the evening guy at the front desk needs to learn customer service for real. This comes from someone who has been in hotel industry for long. You can do better!!

P.S. - we reserved the rooms with two queen beds each but were given both rooms with one bed.

Nancy T.

Visited in november 2023

Première chambre avec beaucoup de fourmis. Heureusement ils nous ont donné une chambre d'une gamme de plus!!!

vinod v.

Visited in october 2023

Its an average hotel don't expect to much.

Jean C.

Visited in october 2023

Avons eu la suite NewYorkaise à 201$ taxes incl. 1 nuit samedi au dimanche , les points négatifs bain tourbillon défectueux, robinet défectueux mais fonctionnel, propreté laisse à désiré, et
Pour finir la tv câble hdmi défectueux alors pas vraiment satisfait pour le prix payer ????

Georges N.

Visited in october 2023

TheI found it nice and big for the room-suite we took. Moreover, the staff was really nice with us, taking care of our needs. The hotel is well located arround everything in town. It is far enough from road's noises. Even if for only one night, and just for a sleep before moving ahead, our first impression was positive both for the quality and the service. I hope we will have more time to know more the place and explore more of their services the next time.

David

Visited in september 2023

Good hotel only gripe is that there was no charging outlets near bed head.

alain r.

Visited in september 2023

Alors nous n'étions pas dans une suite et ça c'est vu : chambre au mobilier et à la décoration vieillotte et SURTOUT limite propre. A ne réserver que si tous le reste est pris.

Magali

Visited in september 2023

Chambre vétuste, pas très propre, des trous dans les murs, la fixation du pommeau de douche qui ne tient pas..
Cependant, elle est équipée d'un micro ondes, d'un réfrigérateur.
Pas de petit déjeuner disponible, seulement thé et café.
Le parking sert de lieu de rendez vous, de plus les chambres sont mal insonorisées.
Une caution de 100 dollars est débitée à l'arrivée.

Chamesden H.

Visited in september 2023

As a couple we had one night over here, we got the classic room cost 120$ and they have reg room cost 89$ as well. First the quality of room is super good based on that price it is very clean and neat smells fresh, so if you are like me love the cleanses and proper place to stay that the best place. It was very quite has TV microwave fridge hot shower big windows brand new heat and air conditioner it was awesome.i really recommend it Service it was okay if you are looking for service go 5stars hotel or 4! The bed was comfortable the only thing when you move make just lil noise but the sleep was great and comfy overall excellent