JARDIN DU GOUVERNEUR
Hotel
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2024
Recommended
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2024
Facing the park, behind the Château Frontenac, this completely renovated residence offers nearly 40 rooms with, among other things, private bathroom, bedding and superior towels,-inch plasma TV and air conditioning. It is the high-end hotel of the Park of the Parc du Parc, and combines the charm of yesteryear with contemporary comfort. Its superb location makes it possible to take full advantage of Old Québec, including the Dufferin Terrace and the Promenade des Gouverneurs.
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Members' reviews on JARDIN DU GOUVERNEUR
2.9/5
22 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in december 2023
We LOVED our stay here. We've been to Quebec City many times, but this was our first time staying at this property. I was a bit worried based on other reviews, but we were pleasantly surprised that it was a big, clean room with an amazing view. While we were told there would be no housekeeping during our 3 night stay, we were happy come back on our third day to a freshened up room. The beds were so comfortable and we had a great sleep. The property is well looked after, but not perfect, but we didn't mind - much of the wear is expected. Our limited interaction with staff was very pleasant. We are definitely going to make this our go to hotel from now on. Thank you!
Visited in december 2023
I stayed here this November (2023) Their location is a 5 star. Quiet area but really close to everything. The hotel itself is lacking in many ways. Maintenance is suffering both inside and out. We didn’t feel that we were taking care of. Just given a room is all. The stairway is very narrow up to our room and we had to navigate all 45 of them many times. We will be looking for another accommodation if we return to beautiful Quebec City
Visited in november 2023
Il n'y avait personne à la "réception", ni à notre arrivée, ni pour notre départ. Pour le check-in, les cartes de chambre de tous les clients étaient placées sur le comptoir avec les noms et les # de chambre. (N'importe qui aurait pu prendre n'importe laquelle).
Notre chambre était désuète et très petite. Nous n'avions pas de table. nous avons dû prendre la seule table de chevet qu'il y avait pour déposer nos verres.
La couette du lit se retrouve entre 2 draps...pas très hygiénique...
Nous sommes restés assez surpris car tout paraissaît très bien sur les photos du site de l'hôtel.
Nous avons dû mettre le chauffage "dans le fond", toute la soirée pour être confortable car il faisait froid et le système de chauffage n'est pas à son top...
Nous sommes restés embarrés dehors lorsque nous voulions rentrés vers 10h30pm. Notre carte ne fonctionnait pas. Nous avons dû appeler le # sur la porte d'entrée pour qu'on nous donne un code pour rentrer.
Bref, beaucoup de déception de notre côté.
Par contre, l'emplacement est parfait!
Notre chambre était désuète et très petite. Nous n'avions pas de table. nous avons dû prendre la seule table de chevet qu'il y avait pour déposer nos verres.
La couette du lit se retrouve entre 2 draps...pas très hygiénique...
Nous sommes restés assez surpris car tout paraissaît très bien sur les photos du site de l'hôtel.
Nous avons dû mettre le chauffage "dans le fond", toute la soirée pour être confortable car il faisait froid et le système de chauffage n'est pas à son top...
Nous sommes restés embarrés dehors lorsque nous voulions rentrés vers 10h30pm. Notre carte ne fonctionnait pas. Nous avons dû appeler le # sur la porte d'entrée pour qu'on nous donne un code pour rentrer.
Bref, beaucoup de déception de notre côté.
Par contre, l'emplacement est parfait!
Visited in october 2023
Beautiful location! The room was also decent. The only complaint was that we had to figure out how to turn on the heat by ourselves. When I asked the receptionist, they just changed the thermostat to heat and mentioned it will turn on after sometime; that did not happen and the receptionist had already left. Apparently heat had a separate thermostat control.
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Initially hesitant due to mixed reviews, my stay at Hotel Jardin Du Gouverneur turned out to be a pleasant surprise. The spacious and spotless rooms, coupled with a serene atmosphere, provided a comfortable retreat. The incredible location only enhanced the overall experience. While reception was unmanned upon our arrival, clear and accessible instructions, along with our key cards, were provided in an envelope. Practical details for nearby parking were also included. The staircase challenge, mentioned in reviews, is valid, but ground-floor options are available upon request. Despite this, I was thoroughly delighted with the hotel and would gladly return.