LE CHÂTEAU DE PIERRE
Hotel
•
€€
2024
Recommended
•
2024
With its English colonial character, this small hotel plunges us into another era. All rooms are very elegant and well equipped. For families, a large room with a separate entrance can accommodate up to 4 people. In addition, some rooms have a private balcony or offer an exceptional view of the Château Frontenac, the St. Lawrence River or the small private garden at the back. Not to mention the unparalleled hospitality of your hosts who will share with you all their good tips.
Did you know? This review was written by our professional authors.
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Members' reviews on LE CHÂTEAU DE PIERRE
3.8/5
18 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in december 2023
Uno degli alberghi più romantici in cui sia stato in 48 anni.
Visited in december 2023
AWFUL experience from top to bottom. Poorly run and deceitful management. Here's what happened:
1. No one there to let us into hotel at 1pm, waiting in the cold for 20 minutes calling multiple number just to be let in
2. Gave us the wrong code to get into our room, had to track down an apathetic and hard to find employee to let us in our room (making us late to our dinner reservation)
3. Later in the evening, locked out as the previous code no longer worked. Had to track down a hard to find employee yet again
4. Contacted management to relay our terrible experience, they promised a partial refund. They never delivered on agreed refund. Blew me off completely
Very time consuming and awful experience. AVOID THIS POORLY RUN AND DECEITFUL HOTEL!
1. No one there to let us into hotel at 1pm, waiting in the cold for 20 minutes calling multiple number just to be let in
2. Gave us the wrong code to get into our room, had to track down an apathetic and hard to find employee to let us in our room (making us late to our dinner reservation)
3. Later in the evening, locked out as the previous code no longer worked. Had to track down a hard to find employee yet again
4. Contacted management to relay our terrible experience, they promised a partial refund. They never delivered on agreed refund. Blew me off completely
Very time consuming and awful experience. AVOID THIS POORLY RUN AND DECEITFUL HOTEL!
Visited in november 2023
Rapport qualité prix exceptionnel.
Coquet et bien aménagé. Une petite odeur surannée, mais c'est très propre. L'accès a une cuisine complète au sous-sol, avec tables et chaises, est vraiment utile pour économiser sur les repas.
Coquet et bien aménagé. Une petite odeur surannée, mais c'est très propre. L'accès a une cuisine complète au sous-sol, avec tables et chaises, est vraiment utile pour économiser sur les repas.
Visited in november 2023
I didn't expect to be offered as good service as they offered.
I feel that they offered more than I paid.
They responded to my questions very quickly and helped me enjoy my trip to Quebec.
Very clean. Very good location. Amazing service.
Thank you, Rabie and Ellie.
I feel that they offered more than I paid.
They responded to my questions very quickly and helped me enjoy my trip to Quebec.
Very clean. Very good location. Amazing service.
Thank you, Rabie and Ellie.
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I understand the idea of trying to make more money for less work, but there is a limit.
Web site states they have a "baggage service". Not true. They have a common kitchen area where you can dump bags. Not secure with an unmonitored IP camera.
If you arrive a minute before check in, your room will not open, despite being ready.
The renovation work gave me the impression the owners had done it themselves with materials from a closing down sale. It made me worried about touching the electrics.
Cleaning left a bit to be desired. However, linen was clean.
I have never felt such pain for a building before. So much potential, so little realised.