Results French cuisine restaurant Hamburg

BRASSERIE TORTUE

French cuisine €€€
4.4/5
25 review
Open - Close at 13h00 Opening hours

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Carte de l'emplacement de l'établissement
Stadthausbrücke 10, Neustadt, Hamburg, Germany
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2024
Recommended
2024

The restaurant of the Tortue Hotel is distinguished by the finesse of its recipes inspired by traditional French cuisine.

Brasserie is the restaurant of the Tortue hotel, which, as the name suggests, offers French cuisine. The dishes are conceived with finesse, subtlety and refinement. The beef bourguignon for example is of a rare tenderness. As for desserts, you will find the inevitable crème brûlée, the traditional cheese plate or the succulent strawberry and mascarpone dessert. Of course, we will accompany everything with a glass of local wine. By its incredible quality, the breakfast deserves to be underlined. Everything is good and we ask for more.

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Members' reviews on BRASSERIE TORTUE

4.4/5
25 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in february 2024
Absolute worst service of my life to a point where I truly believe this restaurant is racist against people of color. They managed to sit all white people in front of us even though we have reserved (my German wife’s name) and arrived 20 minutes in advance, but as soon as I (instead of my wife) show up to tell them we arrived early, our table is not ready and we have to wait 5 minutes. We were told to wait in the lobby where we were eventually going to be called. That turned into another 30 minutes of waiting for her to pick us up, which predictably never happened.

When we were finally seated (after I went back in to let my presence known), all the other guests around us were served while we were tended to last and our mains were served 1.5 hours after we were seated. The table next to us who were seated half an hour later than us were always tended to and served first all through out the apps/mains/deserts (they were a party of 3 to our 4).

Furthermore, they “forgot” our wine order, drink order- my steak was extremely over cooked.

I usually make a point of not leaving public reviews, but I need to make sure people are aware and be properly warned about this restaurant.
Visited in february 2024
Leckeres Essen, nettes Ambiente!
Top Service, Essen war auf den Punkt, gut zubereitet und angerichtet und warm an den Tisch gebracht! Grundsätzlich bin ich für offene Küchen, beim Lunch mit Kolleginnen und Kollegen und dem Weg ins Büro später, nicht zu empfehlen. Sonst gerne wieder!
Visited in january 2024
Really good food! The beef medallions were great! Also quite enjoyed the atmosphere at the restaurant.
Visited in january 2024
Wir waren zum Frühstück da als externe Gäste.Es war toll.Sehr leckeres Essen und tolle Auswahl.Einzig der Service hätte anfangs schneller und zielgerichteter sein können.Je weniger Gäste,desto besser klappte es dann jedoch.Dennoch alle ausgesprochen freundlich.Zudem war der als frisch gepresster O-saft angepriesen nicht frisch gepresst oder zumindest gestreckt worden.Dennoch absolut tolles Gastronie-Erlebnis.Atmosphäre super.Wir kommen gerne wieder.
Visited in january 2024
Ich gebe sehr gerne Geld für gutes Essen aus. Leider hat mir in diesem Lokal einiges nicht gefallen.
Zum Positiven: Die Auswahl an Lebensmitteln und die Mühe des Chefkochs, der vor unserem Tisch laut die Speisen freigegeben hat, war wirklich beeindruckend. Auch die Qualität und Frische der Lebensmittel war super.

Leider hat uns das Essen für den geforderten Preis nicht ausreichend gut geschmeckt.

Die Bedienung war freundlich, lies sogar nachträgliche Änderungen zu, jedoch wirkte sie zeitlich scheinbar überfordert, sodass wir lange gewartet haben unsere Bestellung zu platzieren und mussten insgesamt immer länger auf einen Kellner warten. Auch der Service beim Servieren war für ein Lokal dieser Preisklasse nicht ausreichend. Zum Beispiel wurden Teller über die Köpfe der Gäste gereicht, sogar ein Teller wurde uns einfach auf den Tisch geschmissen.

Aufgrund des unzureichendes Geschmacks und der mangelnder Serviceleistung im Verhältnis zum Preis, vergebe ich nur 2 Sterne.

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