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ACKSELHAUS & BLUE HOME

Hotel €€€
4/5
4 review

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Belforter Straße 21, Berlin, Germany
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2024
Recommended
2024

Personalised rooms in a luxurious apartment-hotel in the centre of Prenzlauer Berg in Berlin.

These luxurious apart-hotels, grouped in two adjoining buildings in the centre of Prenzlauer Berg, invite you to relax and rest: the rooms, all personalised and grouped around a theme (cinema, the sea, China...), are perfectly equipped and of a rare elegance. The decoration is meticulous right up to the courtyard garden patio. All this close to the many bars and restaurants of the district but in a very quiet street. A small restaurant, the Club del Mar, offers breakfast. La dolce vita in Berlin!

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4/5
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Visited in july 2023
The best hotel in Berlin. A little expensive and needs some updates in their rooms. Besides that, an all time favorite in Prenzlauer Berg my go to and favorite part of Berlin.
Visited in february 2023
Herr Fischer von der Rezeption war sehr nett.
:)
Visited in october 2022
Nice room but the hotel minibar tried to poison us when it leaked ammonia gas and we ended up in casualty. The hotel eventually refunded us the cost of the hospital bill but did not even offer to give us any compensation for a very frightening experience when the faulty mini bar in the room leaked ammonia gas in our faces when I opened the door. Which was like being tear gassed. You would think they would at least offer to refund us the cost of our 2 night stay. But no. Eventually after multiple messages they offered us 10% if the room back as compensation for our distressing experience and wasted half a day in casualty.
The room itself is very nicely furnished but the reception is only for a few hours a day so when we had the issue it took a while for them to turn up. The onsite restaurant is now closed, which they didn't tell us after booking, so while there is a pretty courtyard garden there is no breakfast, drinks or dinner service so you'd have to buy a takeaway or eat elsewhere.
Visited in july 2022
Staying in the family annex rooms and completely satisfied with the service and amenities. Wonderful and friendly assistance and greeting from Stefan. Great area of Berlin and easy walk, drive or transit to downtown for tourist attractions. Highly recommend Unsre Kneipe restaurant next door and local restaurants and cafés.

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