Opinions HYATT CENTRIC THE LIBERTIES Dublin

Great spot. Easy walking to many great spots. Clean modern hotel with friendly helpful staff. Make sure to take your rooms umbrella with you on your outings!

Great people serving us and helping us to deliver amazing content to our JIG Members in our last week Managers' and Inspectors' Workshop in Dublin!
Thanks you for efforts and treating us so well!

Excellent location. Walking distance to food, shopping and sites to see. Loved it!

Has a great experience at the Hyatt. Stayed there at the beginning March. The location is very convenient and most places are walkable. The staff was nice and helpful and made sure we had a great experience. Room service was on point, loved the option of having a greener option for room service. The gym is well equipped and maintained. Overall had a great stay.

From the moment I walked in- I felt like a special guest. The hotel was everything I imagined - modern yet with a homely feeling and warm hospitality. Aimee, the front office host was the epitome of hyatt service! She welcomed me with a warm smile. Realizing that I had a long flight from the USA, Aimee graciously allowed me to check in early! “You must be tired” she said. That’s empathy, that’s Hyatt!!
Throughout my stay, Aimee took the time to show me how to get to sites I wanted to visit - patiently showing on the map directions to walk and focusing her attention on me- the guest. She suggested I upgrade to the include breakfast - great upsell!! And it was delicious - with excellent service in the restaurant!
Finally, on the last day, Aimee took the time to book a cab to the airport when she pointed out that the bus may not get me there on time. Always smiling, always patient - she was a gem.
Wherever I went in the hotel, the staff greeted me with a smile. This was a memorable welcome to Dublin which I will definitely share with others!!

Heather

Great location and really friendly staff. Room had a slight oder when we initially walked in but other than that, we really enjoyed our stay!

Hotel fantastico in posizione perfetta per visitare il centro. Accoglienza alla reception ottima con personale giovane, preparato e pronto a soddisfare ogni richiesta. Parcheggio nella struttura. Camera silenziosissima, moderna, pulita e spaziosa. Ottima colazione servita al tavolo e ristorante molto buono. Uno dei migliori hotel trovati nelle grandi città.

Very good rooms. Approximate service

My husband and I in Dublin on the 28th of March 2024 after a 16 hours of no sleep and airplane food. Yes by the time we got to the hotel and settled it was 9:30 pm. We were tired and hungry. When we checked in we were not verbally told what our room number. We were outside in the dark getting our luggage to take to our room. We could not see any number on the key..I went to the front desk and handed them the key and said I don't see where the number is to my room. The woman turns the key holder to the back and says it is right here as if I were an idiot. Very tiny and definitely would not see it in the evening. I thanked her. I am looking around trying to figure out which way to go. I asked this same woman and she just points. No explanation. Either she hates Americans or she is just a rude person. My husband asks where there might be a restaurant open to get something to eat. Needless to say the front desk was no help there are no restaurants open. We went across the street because there was a pizza place open. We took it back to eat it in the bar and to get a couple of drinks. A waiter came up and said we could not eat here..."we have a restaurant". Why the heck didn't the front desk tell us! Customer Service was terrible? I wish we were not so tired we would have left.

I stayed at the Hyatt Centric Dublin from March 14 to the 20th. This hotel is amazing. They were all so kind and accommodating. The hotel manager was fantastic, very interactive with guest. The rooms were clean and spacious. The bar/restaurant had great food and drinks, had a great vibe and cozy. Our rate included breakfast which was incredible, the options were plentiful. Highly recommend the bread basket. The hotel is located in a great area that is very convenient to everything. I would recommend this hotel to anyone that is going to Dublin! Thank you to the staff for such a great stay!

5 stars. Couldn’t recommend highly enough. We had our wedding reception in the Hyatt Centric on the 23rd of March 2024. From the first day of walking into the Hyatt and meeting the Events Manager Carla, the experience was nothing short of exceptional. Carla really helped us plan the day, and no request was too big, everything was met with a “ yes we can do that”. Simply without Carla there would have been no wedding.

On the wedding day the staff were so attentive to us and our guests, from Abdul and Mihai at reception making sure all our guests were sorted. Shane the duty manager helped set up the room on the morning, while Hadji looked after us so well on the evening along with Shannon. Jane the hotel manager doted over us no end, and ensured everything ran like clockwork, somehow keeping our guests in the lobby until we arrived in.

All our guests commented on how friendly, helpful and outstanding the staff were throughout their stay. We had a family dinner the night before (Friday night) and the food was exceptional.
The rooms were a lovely large size and so very clean. Absolutely outstanding hotel, and again thanks so very much to the wonderful staff who made our day so memorable.

Shane & Christine

My three friends and I recently spent six nights over St. Patrick’s Day at the Hyatt. There is not one bad thing to say about this hotel! Extremely welcoming and the staff goes out of their way to make sure your stay is memorable! Big kudos to the entire staff and general manager! Breakfast was included with our rate and far exceeded our expectations with all the choices given on the menu. The rooms were large and well appointed and beds very comfortable. The entire hotel is immaculate! It’s also very secure, requiring key card access to get into the hotel. We did eat a few times in the restaurant and the food was fantastic especially the seafood chowder! It’s a great central location and within a 15 to 20 minute walk you can be to all the major sites in the city. I give this hotel a 5+ star rating and would recommend it to anyone traveling to Dublin! We were sad to leave!

Terrible housekeeping.
Hair all over the shower. Found eyelash extensions stuck to the towel. Dry snack crumbs on the carpet. It was pretty gross.

A+ experience! The staff never said “no.” They printed a 14-page doc my husband had to sign for work. After the St Patrick’s Day parade, our son (who was with his band in the parade wanted to eat with us). With no tables available, they found one from somewhere and moved it to an area right by the restaurant. Someone came to our door to each day to see if we needed anything. Our room was really nice, comfortable, and well insulated, as we never heard another guest. Lastly, the hotel was in a quiet area (versus City Center) and convenient for walking to St Patrick’s Cathedral, several other landmarks, and to the parade route. We’ll be back. Thank you!!

Nice Hyatt property but the air-conditioning turns off in the middle of the night and the rooms get incredibly hot. The staff said they would set an alarm to remind themselves to turn it back on for our rooms at 02:00 when it automatically turns off, but they set it to 18°C and we froze for a bit. But not to worry, it turned itself off again at 04:00 and we were sweating.

You are also not allowed to eat in the lobby. We were asked to take our food to our rooms, and we noticed this happening to others who tried to bring food in. The pubs and restaurants nearby were so packed for the holiday that it was impossible to get a table and we had already exhausted the restaurant dinner menu, so we picked up something simple to nosh on and didn't want to be confined to our room. Unfortunately, we were forced to pack up our food and leave as the manager sat with us until we left. She was very cordial, but we and the others we saw this happen to on subsequent evenings, were not very happy.

Lovely modern clean hotel with super friendly and helpful staff . Highly recommended

Best & friendliest hotel in Dublin!
Mar 2024
So both me and my wife stayed here for 4 nights over St Patrick's weekend and had the most fantastic stay. The hotel itself is stunning, bar and restaurant feels extremely swish, rooms are very comfortable and well maintained, breakfast is AMAZING!! and the hotel is situated across the road from St Patrick's Cathedral and there's a pub 20 yards away which was voted the best pint of Guinness in Dublin 2023!! But what really makes this place stand out and be so special is the friendliness and genuine hospitality from all the staff. None more so than the hotel manager Jane who went out of her way (literally) to help and make us feel
wife tripped and grazed her face on our second evening the manager (Jane) balm from her home that same day because she thought it might help with swelling
which it did! Thank you so much for this act of kindness! You're a huge credit to the Hyatt organisation in our opinion.
This hotel has the perfect balance of charm, friendliness, location, comfort, stunning decor, comfortable rooms, professionalism and efficiency with amazing food too.
Also special thanks to Lisa the breakfast manager who was also fantastic and gave us some good advice as to where to go, which we followed.
We loved our stay and will definitely return!

Just wrapping up our week long stay at the Hyatt Centric Liberties. for St.Patricks Day. Our stay was fantastic! The hotel manager was the greatest. I don't know how she kept up with the chaos of St.Patricks week and still remained welcoming and warm. Hotel is kept immaculate. Despite one of their busiest weeks, all staff was wonderful! Friendly, welcoming and accommodating. Hotel is in walking distance to many popular sights. Breakfast included daily was great! Have no complaints. Will definitely recommend to anybody I know traveling to Dublin!

A little farther than I expected but overall excellent hotel.

Smart on points corporate hotel.
Very very friendly and helpful manager Jane.
Great breakfast.
B
Note. Pics taken at end of stay not start.

I recently stayed here for close to a week for a business trip. There were eight in my party. Our room prices included the à la carte breakfast. I utilized the lobby bar as well. Can’t speak to the dinners or the other amenities.

This is a relatively new property in an area of Dublin that has undergone some ‘upgrades’ in recent years (see more below). It is close to most major downtown sites, either by car, taxi, or foot (depending on your stamina, schedule, the weather(!?!?), etc.). A ride from the airport is approx. 30 EUR depending on traffic.

The hotel has an overall ‘chic and modern and making sure you know it’ vibe. Lots of wood accents and accent lighting, with metal ornamentation and comfy lobby and bar seating. The dining room is designed to seat you, greet you, and get you on your way (not an issue for me). Elevators are quick. Overall design is intuitive, even if it might take one or two times to get used to some of the features (see more below). The lobby/hall/elevator music is sorta’ funny, esp. in the evenings. Late evening lights in the hotel are keyed to light up as you move about the halls, etc. Good energy-saving feature. Wifi is good throughout the hotel, if a bit spotty once you step foot outside. They highlight local brands that are close by, which is fine. They also highlight the area’s history, even if that can seem a touch cloying as you take in all the nods (and winks) to The Liberties.

Rooms are what I consider ‘standard Euro’ in that they are small if you are a grumpy American, but sufficient and nicely laid out in either the one- or two-bed configurations. Plenty of sockets. Windows open a touch to let in air if you wish. Nice amenities. Comfortable bed if you are okay with a harder mattress. Pillows are soft, but not too soft (meaning: they have a bit of give, but hold their shape). I am used to a standard buffet. But I found the included à la carte breakfast to be more than satisfying and wide-enough-ranging. Without that inclusion in my rate, I likely wouldn’t eat there. The bar was reasonably priced for being a hotel bar. Mr. Flair (I missed his name, but he was working the three nights I visited) was a funny fellow: courteous, with a bit of an edge. Sure to make an exacting pour a bit of an event, even if it wasn’t always that much of one. I guess you could call him ‘cheeky’ and in just the right way.

The thing that sells this place for me is the staff. From start to finish, 99% of them were exceptional, from the front desk to housekeeping. I saw more smiles than I was expecting. A question was answered promptly. Requests for taxis were quickly fulfilled. And on it goes. This hotel really, really has some great people working for it. They are lucky.

Are there some issues? There always are. One day, we had a server in the dining room for breakfast who had a case of the ‘sours’. The A/C? Hmm. It is the European model of suggesting that it is doing what it says it is doing.

If you scroll through the most recent and most helpful reviews, you will notice that this hotel gets high marks. As well it should. Lots of times where you need to swipe your (wooden . . . nice touch) card? You realize that is a positive security feature, not a burden, right? They won’t allow you to eat some take away from the nearest store in the lobby? Did you think people wanted to see you eating your fish and chips near the entrance like you were having a picnic at St. Stephen’s Green? High costs at a hotel bar or restaurant? It is a hotel (and this one doesn’t even come close to charging high prices, relative to the branding). Oh, and you left a negative (or even positive) review without a comment? Thanks. That helps. Appreciate it.

I will say this, though: take a look at the hotel’s images of the hotel itself. Notice that it squarely places the hotel in focus with not much suggesting what is near it. That is a choice. See Google Maps.

When I visit again I will likely stay here. The staff are exceptional. Whether you are walking in or walking out, you still feel like you are in the middle of Dublin.

What an excellent hotel. Beautiful interiors, with excellent amenities. The staff were friendly, helpful, and worked to ensure a positive costumer experience. I would highly recommend to anyone looking for a stay in Dublin. Easy to get to most sites and attractions in the city.

Stayed for one night to get a plane the next day

Excellent in every way. Evan in the bar was charming and efficient. All the staff were good considering the size and complexity of our group. The location is also great—central and safe with everything walking distance. I would stay there again.

Thank you for being so accommodating!