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Back to plant data sheet THE GRAFTON HOTEL

Opinions THE GRAFTON HOTEL Dublin

Members' reviews on THE GRAFTON HOTEL

3.9/5

12 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

J.T.

Visited in april 2024

WARNING: not a safe/secure hotel. Staff let a man off the street into several rooms where they ransacked. Never asked for identification. Maid staff should be trained not to unlock rooms for anyone. Poor management.

Michael J.

Visited in april 2024

Great time

Visited in april 2024

Room does not have a dresser , basic inquiries are told to email the manager for review, emails are not responded to. Staff unwelcoming, bar tender bothered to make drinks. Disappointing. Beware if you have a concern you will not get a reply. Will not speak to you by phone email only. No reply after many attempts.

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Jane F.

Visited in march 2024

We had a great time at the Grafton Hotel. It has been refurbished from the last time I was here and it is definitely an improvement. Gorgeous scent in the foyer and in the hallways upstairs. Service was very good, particularly from the resident northerner Gary and a very helpful blonde lady in the restaurant who assisted my mum who was in a wheelchair. The room was the best assessible room we have been in and we have travelled all around Ireland. Sometimes you can loose the luxury with a disabled room but we didn't feel that this time. Room had a fridge, and lovely Ritual products. Breakfast was delicious with plenty of choice. Only negatives were the location of breakfast down some steps which wasn't ideal for a wheelchair user who doesn't like to draw attention but the staff were very helpful. Great location and Drury St carpark was great at €16 for the night. Would highly recommend.

Emilie V.

Visited in march 2024

Très bon emplacement ! Personnel agréable.

Nagesh C.

Visited in march 2024

Service is really pathetic..!
Staff aren't friendly, please note that there is no residents bar after 23:30. There are lot of other hotel in Dublin which has residents bar till 2:00 AM.
However, just look out for another better one in Dublin.

Thomas F.

Visited in march 2024

For several years, I have been frequenting the Grafton Hotel, and it is always a pleasure: Everything is done to please you, the welcome is very professional but also very warm.
Immaculately clean rooms, very well equipped.
The teams are at your disposal for any special request.
I am a demanding customer and I can only recommend this place in the heart of Dublin and yet so peaceful.
Th.Fleu.

Carol S.

Visited in march 2024

Great location, nice rooms.

Niall M.

Visited in march 2024

Outstanding from arrival to departure!! Staff are exceptional in particular Sebastian with a warm welcome after a hard day's work, I stay in alot of hotels with work across the country but this hotel was a true gem. Fair play to the whole team, just brilliant ????

Sabrina I.

Visited in march 2024

Das Hotel liegt sehr zentral, in Gehnähe hat es mehrere Restaurants und Geschäfte. Die Grafton Street ist nur ca. 5 Minuten entfernt. Das Hotelzimmer ist grosszügig, sauber und modern, wenn auch preislich etwas hoch. Vor allem möchte ich die Freundlichkeit und Kompetenz von Gareth an der Rezeption betonen. Er ist immer aufgestellt, für einen kurzen Small Talk zu haben und hat gute Tipps für den Dublin-Trip.