IL SALUMAIO DI MONTENAPOLEONE
French cuisine
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€€
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2024
Recommended
•
2024
In the courtyard of the elegant Palazzo Bagatti Valsecchi, between Via Santo Spirito and Via Gesù, tucked between fashion boutiques and jewelers, this delicatessen offers Italian cuisine prepared with the finest products, all on sale inside. A chic, casual bar, where you can enjoy breakfast, a coffee break or an aperitif, also awaits customers.
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Members' reviews on IL SALUMAIO DI MONTENAPOLEONE
3.5/5
27 reviews
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Quality/Price ratio
Kitchen quality
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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- The pasta tastes and looks microwaved:
It tasted like plastic and stuck together. I showed the waiter, he agreed and said he would let the kitchen know. I received no apology or compensation. I am italian and this is the worst italian food I have ever had(outside of italy included). The fact that they charged 26€ for this pasta is beyond my understanding.
- Horrible customer service:
They treat you horribly and show zero respect for you. They do not have an understanding of what customer service is. They do not apologize for anything and don’t compensate for their mistakes. After complaining about the disgusting pasta and not being told the white bread had nuts hidden inside politely(my boyfriend is allergic) I did not hear a single apology. They simply do not care about you. Following my complaint the waiter brought the bill without saying a word. They did not discount anything or offer a free coffee to compensate for their poor service. I asked to talk to the manager and he was apparently too busy to come and talk to us. Considering this is a pricy place I was shocked by such rudeness.
Overall, for the price of this restaurant the quality of service and food is horrifying. Even if the prices were low, I would still find it unacceptable to serve such poor quality of food. You do not find this low quality pasta anywhere else (you can cook yourself better pasta if you’ve never cooked before in your life).
PLEASE DO YOURSELF A FAVOR AND DO NOT COME HERE!!!!!!!!