Opinions KING Milan

Très bon emplacement, chambre confort et propre. Bon accueil de la part de Charles et Mario. Juste un point négatif à notre où on a dû payer des frais de 20€ avec des explications hasardeuses.

The location is very good the rooms has so missing stuff there is no carpark for the hotel
And ı paid for the water in there room during the check out

Troppo controllo sulle colazioni un cliente deve sentirsi libero di potersi servire in tranquillità senza che il personale incaricato venga subito a sparecchiare.....è come dire andate via

Personale gentilissimo, ma per un quattro stelle per me siamo lontani.Per dirne una non erano previsti gli asciugamani piccoli,

Loved staying in this hotel .... will come back for sure!

Gentilissimi professionali e disponibili, bravissimi. Posizione strategica...

The room was very comfortable, the location was nice, service was average. All in all…a bit overpriced for what it is.

Non solo non hanno opzioni vegane per colazione, ma sembrano non conoscere neanche la parola o il concetto. Scioccante.

للأسف الشديد تجربه من اسوء ما يكون استقبال فاشل واداره فاشله وخدمات شبه معدومه
الأسعار مبالغ فيها مقارنه بالخدمه المقدمه مقارنه بالكثير من الفنادق المجاورة فهو عادي او اقل من العادي لو في أقل من نجمه كنت قيمت بها ان شاء الله لا أكرر هذه التجربة مره اخري انصح الجميع بالحذر لكي لا تفسد عليهم متعتهم واجازتهم.

Albergo informale e piacevole, comodo con il centro della città, Duomo a portata di passeggiata. Personale cordiale che ti fa sentire a casa. Colazione a buffet sufficentemente varia, con prodotti anche senza glutine. Metropolitana linea 1 e 2 a duecento metri come pure il treno per l'aeroporto Malpensa.

Unauthorized credit card charged to my account and dishonoring the cancelation policy. This hotel find loop holes to charge customer extra.

Me and my husband stayed at king Mokingba hotel in Milan from Aug 19 to Aug 20 2023 for 1 night with a reservation booked under my husband's name.

On Aug 19, 2023 we paid for the night (163 euro or 177.60 USD as shown on my credit card statement),

on Aug 20th , we were told that we had booked a 2nd room under my name for the same night for 136 euro, the cancelation policy was to charge 100% of the night. Therefore we asked the hotel if we can pay less than 100% of the room price, and the hotel agreed. we paid 50% as a penalty for the 2nd room, which 68 euros/74.09 USD. I signed both of those charges at their hotel front desk, and they told me that will be all before we left the hotel.

on Aug 22, 2023, 2 days later, while I was checking on my August credit card bill. I realized that King Mokinba hotel charged me the 3 rd time without my consent or acknowledgement for 136 ero/148.46 USD. I have not received any communication or given my acknowledgement of the charges.

The hotel made unauthorized charges to my credit card after telling me everything is clear. They eventually charged 150% of the total price, which the policy says the penalty is 100% max.

I filed a dispute with my credit card for the 3rd charge of 136 euro, thinking we agreed on the 50% charges. However, I lost the dispute because the hotel provided the cancelation policy of charging 100%. I asked the hotel through email about what about the 68 euro you charged, and they told me it is 50% penalty they charged.

so if you look at the penalty of 100% charged as a penalty, it makes sense to the dispute team. But the transaction should be looked at together! We paid 150% in total. I inquired the hotel multiple times and they never get back to us.

They are really tricky, that they negotiate a price with you on the spot and they do not honor their own agreement. When you file a dispute, the hotel provide "reasonable" file to fight each charge. But the credit card company doesn't look at the 2 charges in relevance.

Do you really want to do business with such a hotel where you
always have to look out for your back, and wont be able to communicate an unauthorized and no policy supported charge? Please save yourself the trouble, and please do not end up in a place like I am with this hotel. being tricked and lost the dispute and now the credit card company told me i can only contact the hotel to solve it, and King Mokinba is not responding.

Sono stata al King nell' ambito di una trasferta di lavoro e mi sono trovata benissimo. Pulito, colazione ottima, personale sorridente e gentile. Vista su palazzo Litta straordinaria!

Questo hotel è consigliato a tutte quelle persone che vogliono vivere l’ebrezza di dormire una notte in strada . Il King Mokinba è il re : dei rumori , dei letti duri e scomodi dei cuscini inesistenti . Lo consiglio a tutte quelle persone che devono patire la punizione per i peccati, rimuovendo gli effetti del peccato dal peccatore penitente e consentendogli di riconciliarsi con se stessi . Prego prima che la direzione mi rispondi di dormire due notti nella camera 110 .

Je ne comprends pas les commentaires négatifs.
Un très bon service avec un réceptionniste qui parle français. Les chambres sont propres et spacieuses.

Se devo andare a Milano prima cosa che faccio è guardare se il King ha disponibilità,.
Non con lo soglio ma lo consiglio vivamente.

Fantastic experience. Checked in by Davide, very kind and professional, I asked for a quiet room and was given exactly what I asked not to mention room was huge!
Service was excellent, detailed, courteous. The hotel is beautiful and located in downtown, 2 min walking distance from Duomo. I would definetely recommend it.

Bewertung abgegeben: 16. Januar 2024
Würde ich wieder buchen, allerdings definitiv ohne Frühstück.

Gefallen · Perfekt war die Lage, da sehr nah am Zentrum. Es war auch sehr nah an verschiedenen Parkplätzen. Der Empfang hat uns einen Parkplatz gesucht, den wir mit unserem T5 Bus nutzen konnten, denn Parkhäuser kamen wegen der geringen Höhe nicht in Frage.

Nicht gefallen · Das Frühstück war nicht inbegriffen, das wussten wir, doch 12 € für das Frühstück war vom Preis zu hoch angesetzt. Es war zwar reichhaltig, doch das Obst, Gurken und Tomaten waren schon trocken und schienen vom Vortag zu sein.

The hotel boasts a convenient location, allowing easy walking access to the Duomo of Milan. However, it exhibits signs of aging, particularly evident in its petite elevator. A renovation could significantly enhance its overall appearance.

Our booked room, designed for three occupants, proved spacious and included amenities such as a bathtub, bidet, and a hairdryer (although the latter didn't function optimally).

One drawback is the significant noise disturbance at night, primarily caused by the streetcar passing adjacent to the hotel.

Regrettably, the most concerning aspect is the demeanor of the staff. The receptionist, in particular, displayed rudeness, even going so far as to throw things, leaving an unfavorable impression. This behavior appears to be a regional issue, with a perceived general trend of arrogance and rudeness. A recommendation would be for staff in customer service roles to undergo training to ensure better treatment of guests.

Honteux!! Hôtel miteux hors de prix avec un service à la clientèle très malhonnête. Nous avons booké cet hôtel 4 étoiles (une grosse blague)pour 4 jours pour 190 euros par nuit. Nous nous sommes retrouvés dans une auberge de jeunesse des plus vétuste. Nous avons demandé à annuler la réservation dès la première nuit mais refus net de nous rembourser, on nous propose un reclassement dans un autre hôtel de leur chaîne qui se trouve à 45 mn du centre à pied et qui ne coute que 92 euros la nuit. Et devinez… ils replacent d’autres clients dans notre chambre à 190 euros et refusent de nous rembourser la différence soit quasi 100 euros. Du vol qualifié et de succroit on nous greffe le prix du parking! Je vous déconseille vivement cet établissement si vous souhaitez passer un bon séjour sur Milan.

Beds are too small and hard to sleep on.
No room service or any of those simple services.
Reception closes by 11 pm, so you are on your own by that time until morning. The location is good and close to everything.

A well located hotel but very noisy: the lack of soundproof means that it is impossible to sleep, a rooftop for a hotel. The room was viellote, tiny and dark.