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2024
Recommended
•
2024
Pasta lovers will appreciate this address, located near Santa Maria Novella piazza, and ideal for a good meal. In addition to the smiling welcome, and the retro 1930s style decoration, the fresh pasta is prepared daily before your eyes and admirably cooked. Ravioli, tagliatelle, spaghetti, pappardelle, tortelloni, pici or gnocchi... It's hard to make a choice! A few vegetarian dishes (hot or cold) complete the range of this good-natured table. And besides, it's open every day.
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Members' reviews on OSTERIA PASTELLA
4.2/5
38 reviews
Quality/Price ratio
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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Por ser um ambiente único e bastante frequentado, é um pouco barulhento e congestionado no serviço. É também mais caro que a maioria dos locais em Florença; só o macarrão foi quase 30 euros.
The food itself was not bad, but the service is the reason for the 1-star review.
The server, white female with brown hair and with tattoos on her forearm, spilled wine on my friend’s dress and jacket. We consider this an honest mistake.
But her attitude afterwards was not okay.
She sighed and whispered a small sorry which we could barely hear, but even then we considered her shy and not very good with apologies.
But when we asked for a refill of my friend’s wine (we thought that was the least we could ask for since we weren’t going to ask the waitress to pay for the expensive dress my friend was wearing), she and a fellow waitress were laughing about it within themselves. They used their fingers to show how little they spilled and laughed while looking at us, very obvious about how they felt about us. We were very excited about eating here after a long wait, and we were willing to look over the spill/not getting a proper apology, but the rudeness they showed to us is just so unacceptable that we had to leave this review.
음식은 맛있는 편이지만 가격, 웨이팅에 비해 엄청 특별한 맛인지는 잘 모르겠습니다. 개인적으로 달오스떼 트러플 파스타가 더 맛있었습니다.
다만 키가 약간 작고 팔꿈치에 타투가 있는 여성 서버가 서빙 중에 와인을 쳐 일행의 가죽자켓에 엎지르는 실수를 저질렀고, 이에 대한 사과가 충분히 이루어지지 않았습니다. 물론 사람이 실수할 수 있지만 이에 대한 사과를 제대로 해야 예의 아닐까요? 심지어 여행 동안 입어야하는 자켓에 흘렸고 술이라 냄새도 계속 나는데.. 그리고 실수한 다음에 뻔히 마주보는 자리에서 다른 서버와 속닥거리고 이쪽을 쳐다보면서 쪼개는게 너무 화났습니다. 덕분에 기분을 망친 상태로 식사를 해야했고 우리가 돈을 내면서 이런 대접을 받아야한다는게 너무 화나네요. 개빡쳐서 한마디 하고 나올까 했는데 우리 여행 기분만 망칠까봐 참습니다.
음식은 맛있어요.