Opinions IL VILLINO Florence - Firenze

La residenza Il Villino è un’antica dimora a pochi passi dal centro,in una strada tranquilla,con 20 minuti di cammino si raggiungono tutti i luoghi più importanti della bella Firenze.E’un”albergo”a 3 stelle,ma il servizio,la ricca colazione dolce e salata e l’ impeccabile pulizia,sono da 5 stelle.Le camere sono molto spaziose e confortevoli.I proprietari Carmine e Barbara sono molto gentili e cordiali,ti fanno sentire come se fossi a casa.Il loro collaboratore molto gentile e disponibile.Le torte sono buonissime,tutte fatte in casa da Barbara. Con la bella stagione si può fare colazione nel bel giardino.

Ambiente curato e pulito, con una bella vista. Buona la posizione: a pochi minuti dal centro, ma tranquilla. Colazione ottima, con torte squisite e fatte in casa. La proprietaria è cortese e competente nel fornire suggerimenti per organizzare la propria visita alla città. Ci siamo sentiti davvero "a casa"!

Quiet oasis in the centre of town, very close to all the attractions the city has to offer
In three days, thanks to the advice of the receptionists, we saw everything, even some less touristy attractions that deserve it
I wanted to point out that we arrived later than the time allowed for check-in as our flight from Amsterdam arrived late and the reception was perfect.
We have two small messy children excellent cleanliness and service

Luogo tranquillo, ma abbastanza vicino al centro per potersi muovere a piedi. Proprietaria cordiale, disponibile e capace di consigliare cosa vedere e come muoversi in città. Memorabile la colazione con le torte fatte in casa! Stanza confortevole e pulita.

TERRIBLE!!!!!!!!
Reserve por medio de una agencia de viajes, llegamos mi esposo mi nieta y yo, a las 10 pm(veníamos de Venecia y nuestro tren llegó a la 9:30 pm), ya estaba cerrado, llame por teléfono y la mujer qué contestó (no sabía español y yo no sé italiano, se suponía que hablaba inglés , y mi nieta tradujo) explicó molesta que se había tratado de comunicarse conmigo (como, si o reserva fue por agencia, para avisar que ya iba a cerrar, en la reserva no explica que se cierra) en fin , no le importó y nos dejó sin donde dormir, el taxista habló con ella y solo discutió (gritaba como loca)con el por los clientes ????????‍♀️. Pedía que nosotros le pagáramos para venir a abrir su hotel, no hubo manera de convencerla de que podríamos ir por la llave
TERRIBLE, la mujer
En las fotos se ve muy bien, y los comentarios buenos por eso se reservo, pero no tuve oportunidad de verlo
SOLO PUEDO COMENTAR QUE SI ESE SER HUMANO (si así se le puede llamar)NO SE PUSO A PENSAR QUE ESTABA DEJANDO SIN DONDE DORMIR A UNA FAMILIA, PUES NADA BUENO PUEDE ESTAR BIEN EN ESE LUGAR

POR SUPUESTO QUE NO ES FALSO LO QUE YO COMENTO, MI LLAMADA NO FUE A MEDIA NOCHE, TENGO LOS COMPROBANTES DE LA LLEGADA DE MI TREN Y DEL PAGO AL TAXI, Y MI REGISTRO AL HOTEL QUE TUVE QUE PAGAR, Y ESE REGISTRO SI FUE A MEDIANOCHE, USTED NO TUVO LA SENSIBILIDAD HACIA DOS PERSONAS DE LA TERCERA EDAD, Y UNA ADOLESCENTE QUE NO TENÍAN DONDE DORMIR Y QUE ESTABAN A MEDIA CALLE (SOLITARIA Y OBSCURA) EN OTRO PAÍS Y DESCONOCIENDO EL IDIOMA
USTED PEDÍA 50 EUROS PARA ACUDIR A ABRIRNOS LA PUERTA, PERO ESO NO LO EXPLICO A MI NIETA CUANDO HABLO CON USTED, ESO SE LO DIJO AL TAXISTA QUE NOS SIRVIÓ DE INTÉRPRETE, DESPUÉS DE INTENTAR CONSEGUIR UN HOTEL PARA QUEDARNOS Y QUE NO CONSEGUIMOS, ESA LLAMADA POSIBLEMENTE SI FUE MAS TARDE, PERO LA PRIMER LLAMADA NOSOTROS VENÍAMOS DE LA ESTACIÓN DE TREN, YO NO MIENTO
TENGO LOS COMPROBANTES DE LA RESERVA, Y AHI NO DICE QUE USTED CIERRA, SI HAY CUOTA POR REGISTRO TARDÍO, COSA QUE USTED NO ACLARÓ EN LA PRIMERA LLAMADA
NO TENGO OPINIÓN DE SU CASA, POR QUE SI LA ELEGIMOS FUE POR QUE EN LAS FOTOS Y RESEÑAS TIENE ALTA CALIFICACIÓN, SOLO OPINO DE SU ACTITUD, QUE EN MI OPINIÓN FUE INSENSIBLE
POR SUPUESTO QUE NO RETIRARÉ MI COMENTARIO, EN CUANTO SU OBSERVACIÓN DE QUE ESTA EN MAYUSCULAS, NO ME FIJE EN ESO, NO SOY MUY HÁBIL PARA EL USO DEL TECLADO, SI ESO LO PUEDE USTED ENTENDER
SOLO PUEDO MANDARLE BENDICIONES Y QUE DIOS NO PERMITA QUE USTED PASE POR LO QUE NOSOTROS PASAMOS,

Hello Around 3 weeks ago we spent 9 days at Il Villino. First time in Italy - wow!
Highly recommended. The greatest breakfasts you can imagine (One Star Michelin) all home made and unique. What a breakfast - best ever (and we are older people 70 years)
Then I forgot our Rick Steves bag (the one he says is secure but doesn't cover "stupid" which is me taking it off and forgetting it.
Barbara (the proprietor) got hold of the cab driver and worked it out that the bag (untouched) was brought back a couple of hours later.
We had such a delightful time that if we are ever near Florence again - we will stay at Il Villino.
Toward the end (2 days before) we realized we would not be able to get to Rome for our flight (our flight was from there) and, once again, Barbara bailed us out. Setting up the train rides we needed to get to Rome and writing out the directions concerning each step.
Wonderful place to stay - quiet, great service, wonderful food.
Mark & Val Gelinas

Terrible. For so many reasons.
- one of the reasons I booked this place was because it says they have parking. Not true. You have to park at a public parking. Which is fine, but don’t say then that you have private parking at the hotel.
- very overpriced. Very old amenities. The shower fell off. I asked to fix it, they barely did. They just shoved it in a bit more so it could hang there for another day or two.
- the patio where you have breakfast is filled with about 20 pigeons. Disgusting and very unhygienic. We didn’t bother having breakfast there after the first morning and just went to a cafe.
- because of all this I decided I wanted to leave after the first night. The lady started screaming at me and told me I had to pay the second night nonetheless. I was in shock. She never asked me why I was unhappy, she wasn’t interested to improve our experience. She was just screaming at me about the payment.
The whole experience was very disappointing.

We had a wonderful time here. We stayed in the family suite which is elegantly spacious. The location is ideal, walking distance to most places of interest. Our rooms were always clean, fresh towels provided, and beds made up daily.
Barbara is an amazing hostess. Every recommendation of hers was spot on. Including restaurants, laundry facilities and services, taxi services, special events, and tours.
The breakfast spread offered each morning was completely beyond expectations. The offerings included (But definitely not an exhaustive list, too much to name) meats, cheeses, eggs, yogurts, olives, sundried tomatoes, marinated peppers, yogurts, cereals, and a number of specialty desserts /bakes..many made by Barbara herself. Everything was delicious.
Barbara makes you feel like you have family in the city and you can count on her to help make your vacation/stay fantastic.

Barbara is the consummate host. She's been running this place for years and it shows; it's like you are visiting a friend when you stay here. She can help you with all the answers to any kind of question you might have. We stayed in the Family unit. This is a larger unit than most in Barbara's complex and very comfortable. You're a stone's throw from all the sites here but also well situated for grabbing a morning coffee and croissant with the locals; at a very reasonable cost. The complex has a very nice small garden area in the middle which is comfortable for sitting and enjoying a read or glass of wine. The breakfast is out of this world. Barbara's baking skills are top-notch. In addition to more than enough pastry, there are plenty of other high-quality elements to the breakfast. Some notes; our particular unit did have windows but they opened onto the street so no view. Many of the other units that Barbara has open onto the garden in the middle of the building. We'd definitely stay with Barbara again.

This wonderful little B&B is located close to all of the sites you want to see. The neighborhood is very walkable. Barbara and her staff go out of their way to help you like part of the family. The breakfast is much more than expected and so good!

Nette Gastgeberin, gutes Frühstück, ruhige und sehr zentrale Lage.