HOSTEL SANTA MONACA
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2024
Recommended
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2024
Low cost youth hostel in an old convent near the central station of Santa Maria Novella, no age limit
A youth hostel located in a former 15th century convent... why not? There is no age limit to sleep in the rooms or dormitories of Hostel Santa Monaca, which is what makes it so charming, with each generation of travelers bringing their share of travel experiences. Due to the low prices and the location, in the San Frediano district (a short distance from Santa Maria Novella main station), it is strongly recommended to book well in advance during the season.
Did you know? This review was written by our professional authors.
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Members' reviews on HOSTEL SANTA MONACA
2.3/5
24 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in december 2023
Nothing outstanding about the hostel but we had some of the worst experience ever with a security guard's inappropriate behavior towards a girl friend in our group. He was harassing our friend during his night shift, making totally inappropriate comments and taking advantage that she was alone, he didn’t stop until all the friend group was there.
Despite lodging a complaint, the response was a mere "we're sorry," with no evident measures taken. This was a truly beyond unpleasant experience, and we do not recommend this hostel at all, definitely not safe. We will not be returning ever again.
Despite lodging a complaint, the response was a mere "we're sorry," with no evident measures taken. This was a truly beyond unpleasant experience, and we do not recommend this hostel at all, definitely not safe. We will not be returning ever again.
Visited in december 2023
Sono stata gli inizi di Novembre con i miei amici. Inizialmente per trovarlo ci siamo girati mezza Firenze, con tutto il gps messo, poi al check-in ci siamo ritrovati il prezzo da 40 a persona a 80, pagando tutte le notti in anticipo.
Ma non sono questi i pesanti motivi per la mia recensione negativa.
Nella nostra camera (LANA) ci siamo trovate all’inizio bene, non essendo mai state in un ostello non potevamo lamentarci più tanto, poi i problemi sono subentrati: tra la puzza di fogna che ci ha reso il sonno impossibile alle CIMICI DEI LETTI CHE CAMMINAVANO SUL MURO, ci siamo trovate costrette ad andare via.
Il personale alla reception è stato “cortese” e ci ha rimborsato solo la tassa di soggiorno.
Ma non sono questi i pesanti motivi per la mia recensione negativa.
Nella nostra camera (LANA) ci siamo trovate all’inizio bene, non essendo mai state in un ostello non potevamo lamentarci più tanto, poi i problemi sono subentrati: tra la puzza di fogna che ci ha reso il sonno impossibile alle CIMICI DEI LETTI CHE CAMMINAVANO SUL MURO, ci siamo trovate costrette ad andare via.
Il personale alla reception è stato “cortese” e ci ha rimborsato solo la tassa di soggiorno.
Visited in november 2023
BED BUG ALERT !!! We stayed at this hostel after they insisted that bed bugs were not a problem. Not impressive first impression, definetly one of the least glamorous hostels I've stayed in. I was in a 10 bed room, however, to my surprise, I woke up to an 11th roommate... IN MY BED. He scurried past my face and greeted me when I went to take my sheets off in the morning. Even worse, FRONT DESK... RUDE. The hostel staff did not care and instead gaslit us telling us it was probably a mosquito... the remainder of the day was anxiety inducing and caused a lot of chaos. Would give this hostel 0 stars if I could. DO NOT STAY HERE.
Visited in november 2023
Difficile de trouver quelque chose de positif. Réservation effectuée directement sur leur site, prix attractif qui se révèle faux puisqu'il faut ajouter la taxe de séjour.
Vous recevez un mail avec un tarif plus élevé mais vous payerez légèrement plus cher sur place car ils n'ont pas actualisé la taxe de séjour, donc autant passé par Booking...
Les chambres de 16 personnes ont une seule douche.
Vous avez un couvre feu la nuit où vous ne pouvez pas rentrer dans l'auberge.
Les lits sont d'1m90 entourés de metal donc si vous êtes grands, évitez.
Et pour finir, le check in prend une bonne dizaine de minutes...
Vous recevez un mail avec un tarif plus élevé mais vous payerez légèrement plus cher sur place car ils n'ont pas actualisé la taxe de séjour, donc autant passé par Booking...
Les chambres de 16 personnes ont une seule douche.
Vous avez un couvre feu la nuit où vous ne pouvez pas rentrer dans l'auberge.
Les lits sont d'1m90 entourés de metal donc si vous êtes grands, évitez.
Et pour finir, le check in prend une bonne dizaine de minutes...
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Bien entendu ils ont été informés en temps et en heures et n'ont rien fait