Opinions ST. JAMES' COURT, A TAJ HOTEL London

Perfect location. A short walking distance from Victoria Station, Buckingham Palace, Westminster, Southbank, Trafalgar Square, Piccadilly, Mayfair, Soho, Covent Garden and so on. The hotel looks very beautiful from the exterior and courtyard. The foyer is smaller and the restaurant more casual, than you would expect. The room was nice but there were a number of large extractor fans outside that hummed constantly. We asked to move and this improved our stay tremendously. The room was a decent size, the bed was very comfortable, the curtains blacked out any light and the en-suite included a bath. The tv didn’t work, but this didn’t matter. I did let reception know, when we checked out. They kindly gave me a refund for two coffees, as gesture of goodwill. Nevertheless, this refund didn’t reach my bank account.
Breakfast was excellent. Our waiter was attentive, professional and friendly. You can choose two small meals from the menu and there’s also a substantial buffet, that offers English, Continental and Indian options. We arrived at 8:30am, by 9am there was a queue waiting to be seated. By 10am, there was a very long queue, so get there early. The spa/well being centre was also outstanding and I would highly recommend experiencing this during your stay. Overall, a great stay.

St. James' Court, A Taj Hotel in London is a hidden gem that offers a unique blend of luxury and comfort. The hotel's location is ideal, situated in a quiet courtyard just a short walk from Buckingham Palace. The staff were incredibly friendly and helpful, making sure my stay was comfortable and enjoyable. My room was well-appointed and spacious, with a comfortable bed and modern bathroom. The hotel's courtyard is a beautiful oasis in the middle of the city, perfect for enjoying a cup of tea or a cocktail. The hotel also offers a fitness center and a spa, which were both great additions. Overall, I would highly recommend St. James' Court, A Taj Hotel to anyone looking for a luxurious and comfortable stay in London.

Ottima colazione, molta gentilezza verso i bambini, camere pulite ed accoglienti. Era la seconda volta che venivamo e penso torneremo quando a Londra.

I booked Taj Hotel for the first time and it was my last time. It was a very bad experience. I got goosebumps after seeing the room in this hotel.

A beautiful property which is just a stone’s throw away from Buckingham Palace. Known for their hospitality, like any other Taj Hotel, they live up to their name & reputation! We stayed for almost 10 days & had a wonderful experience! The warmth by the staff (Deepak, Ibad, Sumriti & everyone!) at breakfast would give a “cheerful” start to the day! We also had an amazing dinner at House of Ming & meeting the restaurant manager “Shubham”! A special word of thanks for an extremely helpful gentleman by the name “Binoy” at Concierge too! We were disappointed by the one we met before him (I would refrain from taking a name here) who despite offering to help, never actually did! On the other hand,Mr Binoy advised us & arranged our tours very diligently! Felt like a Mini India in the heart of London! Thanks to Jeff at the reception for always being helpful & courteous during our long stay in the hotel! However, if I may… I would like to put in a few suggestions that should be taken as the “feedback” & no criticism…

i) the breakfast gets too busy & they are not able to handle the traffic well during the peak hours. May be a bigger place & more work-force should help! Someone needs to tell the cook to make parathas with “whole wheat” atta & not with refined (maida).

ii) The housekeeping needs to be worked upon too. The soap bars was not being replenished till we asked for it! It would become so thin that it could not be used & there was no soap dispenser near the wash basin! Why not place an extra soap bar or at least replenish after a couple of days on their own!

Overall, it was an absolutely fantastic stay! Hope to come back next year too!

La colazione non era un granché poche cose, quella sera volevamo cenare in hotel perché eravamo stanchi ma c'era un topo camminando in mezzo ai tavoli, abbiamo chiesto al personale di fare qualcosa almeno 3 volte ma senza successo, poi è arrivato il direttore a scusarsi e dire che era normale perché c'è il giardino. Non ho fatto nessuno scandalo davanti agli altri commensali ma me ne sono andata anche se mi avevano portato il vino. Non ci tornerò mai più, per me avere un topo in un ristorante è antigienico.

Supportive staff

Staff were always on hand to help, the hotel and its rooms were really well presented. A nice treat of a stay if you're looking for something extra special

Excellent hotel. I stayed there for 3 nights. The room is very nice with all the necessary amenities. The check in and check out was really quick. Breakfast is very good with good indian breakfast options like idly, dosa, poha and Parathas. Gym is good. I enjoyed using is it. Very famous stay location for Indian celebrity travellers. All service team (reception, housekeeping, breakfast, in room service people) are really exceptional. Special thanks to them.

The room and location are quite nice; however, the service was quite disappointing during my stay. The wait for breakfast was long, which is to be expected. However, after a 40-minute wait, we had to check in with the hostess only to find that she gave our reservation to someone else. Being that we were on a tight schedule and had to leave the same day, this ruined what would have otherwise been a pleasant stay.

This is the one of the best hotel for family vacations. Connectivity is to the point and 3 tube stations are nearby just a walking distance.
Around many attractions are there.

Food choices are limited and not much variety but descent.
Rooms are cozy and clean.
Staff is polite.

Had a good stay and an excellent breakfast...

Service provided by the Manager RIDGE , PRAVATI, ERICK ,RAM and the rest of the hotel staff. above and beyond customer service is what we experienced. Will definitley go back.

Perfect location and great rooms. The whole hotel was maintained to a high standard and the service is second to none. Highly recommended for a city stay.

As of the very moment we walked into the hotel we felt welcome and at home. Greeted and directed by very friendly and professional staff we checked in with Mr Mojtaba. He answered all our questions patiently and over the course of our stay always made sure we have everything and more to enjoy our short vacation.
I'd like to thank in particular the breakfast-restaurant manager as he made sure to respect our allergy-related food request.
We loved the atmosphere of the hotel wich is created and carried by the staff and their professionalism. Thank you all so much.
The infrastructure of the hotel is in great shape. Entrance, Lobby, our room, the outstanding spa and the breakfast-area.
We are looking very much forward to coming back!

Great "old style" hotel. Spent 6 nights here. Great location, room small but clean. Great breakfast as well. Had lunch once and came back disappointed, but other than that, altogether a great experience

Perfect!!

What a hotel, exceptional service at all levels. I made me feel like the most important person in the hotel. Great location

Pas de vu , le prix pas bien affiché, vous devez payer 5% plus de prix de chambre, honteux. Spa qui marche pas… vraiment à fuir