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Opinions Astor Museum Hostel London
Members' reviews on Astor Museum Hostel
2.6/5
19 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Además, nos dijeron que como no salieramos de la cama a las 10 nos cobrarían una penalización... que necesitaban la habitación para otro grupo.
Sin duda muy mal trato... aún nos dijeron... que teníamos suerte de dejar la mochila gratis en consigna. ¿Suerte? Yo pagué por una cama hasta el día 02.02.24 a las 10a.m. Y me reubicaron a su antojo, me sacaron de la cama cuando quisieron...
Lo único de bueno que tiene el hostel es la ubicación, por lo demás...
Room was basic and bunk bed had no charging points, no back support. It's very cheap.
The problem was that there was no atmosphere, I just went to my room. There wasn't any common space or lobby to meet people in building. Even the basic thing like water glass or drinking water was missing. Only good thing was location was next to British musuem.
There are only 2 toilets and showers and in morning, I had to wait a lot.
rooms are quite depressing, and we actually booked a hotel 200mt away from it for 10 pounds more each, so price is not the best either.
Service was great until we actually had a complain, unfortunately we decided not to stay as the people in the room behaved very strangely and the room smelled very bad.
when we communicated this the receptionist was super judgmental and responded quite aggressively to the claim, he said this is a hostel, what do you expect. For me this is a terrible argument as ive been to hostels around the world and hostel doesn't need to mean a cheap place that is unsafe, dirty or horrible.
Luckily the manager assisted, and we could come to terms. we paid one night only but we didn't stay any (better to lose some money then having to deal with other issues later)
I would highly recommend if you are a woman to check other options as for example in our case, we were supposed to go in a little room with two guys that were a little strange in a building outside of the main entrance so no reps from the hotel were around. Is really not the best set-up.