ST CHRISTOPHER'S INN HAMMERSMITH
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2024
Recommended
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2024
Charming hostel with bar, restaurant and café just a few Tube stations from Heathrow Airport.
This is one of the backpacker accommodations in the St Christophers hotel chain. This is a charming hostel with pleasant communal areas, complete with bar, restaurant and café. Rooms are clean and functional, with 4, 8, 9 and 18 beds for men and women, and dormitories for girls. It's already as successful as its big brothers, and has the advantage of being just a few tube stops from Heathrow airport.
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Members' reviews on ST CHRISTOPHER'S INN HAMMERSMITH
2.3/5
17 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in march 2024
The lady on the desk was very rude, inconsiderate and unhelpful. She has a curly hair. We came to check in but found out that our booking was cancelled. We didn't receive any texts, calls or notifications that it has been cancelled. She said that her colleague canceled the booking that morning. She has no idea how we can get a refund when we asked her. Also, she didn't even apologise and just left us hanging. It was my first worst experience from a hotel.
Visited in march 2024
Very long wait at reception as unhappy customers struggled with staff to deal with issues. I was given a bed that was uncleaned and had to go to reception to fix this, and again had to wait for over 20 minutes along with 6 other guest waiting for 2 staff members to go around and around in circles with a dissatisfied customer. I tried to ask one of the staff to deal with the rest of us while their colleague spoke to that customer but they refused. Eventually they sorted things out with us all and offered us a free drink coupon at the bar, they were doing their best to be helpful and I appreciate that things can just go wrong sometimes. If I hadn't been up since 5.30 am and worked a 10 hour shift I would have had more patience for it all, so I guess it's somewhat circumstantial. The place is very cheap and a good location so fair enough.
Visited in march 2024
Pro: location is ideal with 2 undergroundstations nearby, staff very very responsive to any issues, pretty cheap for London
Con: room got far too hot, even with the heating turned off and a window open (February isn't a hot month), triple bunk beds were a bit cramped and there was a huge amount of flies at the bins by the water dispenser
Probably wouldn't stay here again
Con: room got far too hot, even with the heating turned off and a window open (February isn't a hot month), triple bunk beds were a bit cramped and there was a huge amount of flies at the bins by the water dispenser
Probably wouldn't stay here again
Visited in march 2024
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VERY disappointed in the management. I lost hundreds of pounds