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TOP KENSINGTON GARDENS

Hotel €€
3.5/5
19 review

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9, Kensington Gardens Square, Bayswater, London, United Kingdom
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2024
Recommended
2024

Cheap rooms with private bathroom in a 2-star hotel with restaurant in a quiet area of London.

A beautiful 2-star Victorian hotel that belongs to the Top International group and offers comfortable rooms at small prices in a quiet area of London, yet close to many lively bars and restaurants and many attractions. All rooms have private bathroom, telephone, TV…

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Members' reviews on TOP KENSINGTON GARDENS

3.5/5
19 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in november 2023
Beware of booking online! When I tried to book, I thought my room request was unavailable and booking did not complete. I booked a nearby hotel. The second day of my trip I was charged over $200 for a no show! No confirmation email was ever sent. I had nothing showing I had actually booked this hotel. I had to go to the hotel office, which is actually at Phoenix hotel and ask to see if a room was booked in my name. The kind desk clerk confirmed I had booked a room and I had to come back the next morning to ask about the charges. No manager was there to speak to. BEWARE!
Visited in november 2023
Very nice location, but there is no elevator in the hotel, I had two suitcases of 28 kg each that I had to drag myself to the 4th floor. Very small room. And it was dirty... there was hair in the shower, traces of coffee on the saucer.
Visited in october 2023
I was plenty surprised by this hotel.
Positives.
Location minutes walk away from two tube stations but there is also a huge choice of cafes. Pubs restaurants right outside anyway.
Absolutely spotless clean everywhere probably cleanest hotel I have ever stayed in
Friendly staff can't do enough for you.
Powerful hot shower
Comfy beds.
Negatives
Rooms a bit small was only there for a few days so was fine but might be a cramped if u stayed for a week.
Breakfast was advertised as full English but we were actually served continental. It tasted fine but was not we were told.
If ut wasn't for the breakfast I would have given service 5.
Visited in september 2023
Great experience here. The staff was nice, room was clean, and in a convenient location. Would recommend.
Visited in august 2023
They were under heavy construction, and my girlfriend had asthma, we kindly checked out within a 30 min crime frame and they lied and said it was longer and we used the facilities, very shady people and the room was underground with no natural lighting and no Wifi or reception DO NOT GO, id recommend any other local ones.

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