Opinions THE ZETTER London

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Great location, beautiful and charming interior decor. I love this place and this can never be faulted.

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We went for high tea and the quality of the sandwiches/cakes was not up to par with their usual menu
Service mixed. One was friendly and the other was not, which is quite jarring as usually they are very friendly here.

Great venue, great decor, friendly staff. Will definitely go back!

I photographed a wedding at Zetter back in 2022, it was my first time visiting and I loved the venue. The bar staff were so cool and friendly, mixing up professional cocktails for the guests with ease.
The venue is so easy to get to and is surrounded by so many cool places for couples photos if you are into the city vibe like I am.

The couple wanted to do a first dance on the bar level but there wasn't much room so i suggested to do it outside with a speaker which was really a special moment for them as all their guests gathered round.

We only came for cocktails, has the feel of a speakeasy, cocktails were odd, staff are pleasant, the ambiance is unusual and informal. We’re all given free glass of fizz for birthday which was a lovely touch

The team at the Zetter took such great care of us. We had the afternoon tea, and tried both options along with bottomless tea (and a few additional cocktails). Everything was super tasty, excellent service and would definitely recommend.

This is a lovely quiet spot that is slightly tucked away. A great place for a date night with drinks and nibbles. It’s quite quirky, went here just before Christmas on this occasion but have been here a few times. It is best to book as it is only a small venue. Cocktails are delicious and the food is good although would be nice to have a slightly larger selection. It does also have a fireplace which is lovely on a could evening. The service is good, staff are friendly and chatty but they are not extremely attentive and you can often be hanging about a while between orders. The atmosphere is great though and well worth a visit if you are in the area.

Great food!

So visited Zetter for cocktails on a Saturday evening.
Really nice cocktails - definitely a good old fashioned- classic one
Quirky interiors & nice cosy bar
Service needs to improve as there were delays in service of cocktails
Reasonable prices too
Great ox tail croquettes too
Summary - lovely bar to kick off an evening
Budget- 2 cocktails each £50-£70 per couple
Verdict 4.5/5

Fantastic boutique hotel with a beautifully appointed sitting area. The bar is fantastic and the staff is very welcoming.

We went for afternoon tea and it is honestly one of the most underwhelming experiences I've had living in London.

The food was insultingly meagre for the price and didn't taste as you would expect either; offering dreadful value for money.

I opted for the 'Hearty Treats' menu and it is completely mis-sold. I received a single pig in blanket, the toastie was the size of less than half a standard sandwich and the other two items were also of no substance.

My partner had the finger sandwiches which tasted very salty and were again unsubstantial.

It is standard practice that guests receive replenishments at afternoon tea, however when we requested this we had to ask two more times until we got an answer; where we were told this would not be possible. How can you take people's hard earned money and give them so little in return? For reference I'm a tall man with slender build (78kg), and average appetite which was left entirely unsatisfied.

The deserts were disappointing too; each one barely a mouthful - with a Christmas pudding flavoured macaroon (who's idea was that?!), a bland strawberry Swiss roll and minuscule entremet that had melted by the time it was served - again rather bland. The scones were rather dense but tasted fine.

Having been to afternoon tea at the Zetter, we felt cheated and cannot recommend it. Save your money and go to the one in the National Gallery - similarly priced, great views and even better food. Fortnum and Mason's also offer a superior afternoon tea that's more affordable than the Zetter, which is effectively charging over £50 for two pots of tea, 5 small cakes and a sandwich in a gloomy setting. Criminal.

Nice place, homely warm decor, expensive cocktails.

We came for cocktails and food. The service was fine and the food was bad , the bread was both stale and smokey, brussell sprouts were soggy, there was no cheese board as they had run out , it was 6:30pm on a Thursday and a few days before Christmas . Even the baked Camembert was prepared poorly, hardly baked, it was tough and cold.

The parlour is a hidden dream in London. Exquisite cocktails and nibbles with impeccable service in a relaxed cozy comfortable environment. Simply gorgeous.

We had a corporate dinner party. The food wasn’t anything to rave about, but the location/ambiance was great, and the service was outstanding.

Their afternoon tea service was really fantastic. Great options and great service. The dinning rooms are beautiful.

The welcome is very friendly, rai me in French but average, the rooms are worth their price and it is luxury!