NEW EUROPE HOTEL * * * *
Hotel
•
€€€
2024
Recommended
•
2024
Extensive establishment of more than 150 furnished Empire style rooms, which meet the standards of major chain hotels. If its location, just a few steps from the station, favours the intra-muros and long distance displacements, you are quite far away from the historic centre.
Did you know? This review was written by our professional authors.
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Members' reviews on NEW EUROPE HOTEL
3.8/5
24 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
We were traveling with 5 month old baby.
When we booked the room we requested a cot bed.
The property did not tell us there are steps at the hotel entrance. We arrived and between the suitcases and the pushchair we noticed the barrier/stairs. A homeless man sitting on the hotel steps helped us without us asking for help and then demanded money for it!
The rudest of the receptionists Matteo said the hotel has an alternative entrance with no stairs…pity they didn’t communicate it before arrival.
In the room we found a bed and not the cot bed. Matteo the receptionist was of little help. We waited in the hotel lobby for almost an hour - with 5 months old baby - because they were finally putting the cot bed in the room.
In the room there was a kettle with herbal teas but no coffee. I requested the coffee at the reception in person, because the phone in the room didn’t work.
Also bad location: it is close to the train station but we didn't feel safe on the street.
Very bad experience!