HOSTEL LE SIRENE

Me and my brother’s flight was delayed so we were forced to arrive after check-in time of 8:30 pm. We had booked for 4 nights and would only be losing one of them, we were happy to pay for the night that we would miss but the manager refused to allow us to check in late (despite the booking stating that a late check-in is possible but with an extra charge), and that after 8:30 she would cancel our entire reservation as a ‘no-show’ so we would not be able to stay the entire time and she will likely fill the beds we paid for with other customers. We spoke over text and over the phone, both had poor communication. We requested our previous hostel manager to speak in Italian to ensure there was no language barrier and he was appalled by her communication and management. Due to the short notice and expensive nature of Sorrento, we likely won’t have a place to stay tonight. Never recommend. Worst hospitality experience of my life.

Stayed here as a group of 4 friends. Would recommend as a nice base in Sorrento. Staff were so friendly and accommodating, (they opened the cafe early so one of us could attend an important skype meeting). The rooms clean and cleaned daily, although on the smaller side. We had sound proof windows and blackout curtains as street facing room. €5 breakfast in the restaurant down stairs excellent value and also amazing dinner food/service. Excellent location to main street + train station.

Would definitely recommend if you're looking for a quite, simple base for your travels (not a party hostel).

Excelente lugar con un desayuno buenisimo por 5€ mas, la ubicacion buenisima tenes cerca el puerto el centro y la estcion de autobuses y trenes ! El trato increible

Disgraceful I was 10 minutes late and they cancelled my booking and when I tried to call them they told me to speak Italian. Worst customer service I’ve ever experienced 0/10

Stanza accogliente , ben pulita e lo staff professionale
io e il mio Compagno ci siamo trovati Benissimo, lo consigliamo