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Opinions HOTEL LUNA CONVENTO Amalfi
Members' reviews on HOTEL LUNA CONVENTO
4.4/5
16 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Per il resto tutto bene, buona la colazione soprattutto i dolci .
Update on check out: we tried to order room service one night. Nothing complex, we just wanted an espresso and cappuccino. I called reception to ask to be connected to room service because they never provided us with the number. I called room service 8 times during a 45 minute period and they didn’t answer once. I called reception to ask to be connected to room service and they informed me they would have them call me within two minutes. I waited again and after not hearing called reception again and asked that they ask room service to bring the coffees. They refused so I went down to the front desk and only then did they offer to take my order. I asked why room service wasn’t answering and they said the restaurant was busy. I looked over as the restaurant is right beside reception and it was empty, which I pointed out. They said the outdoor space was busy. I checked, they had a total of 11 people outside. On the second last day the manager finally called me back after not answering my email for two days. His only solution was to give us a balcony for one night. Something that had been promised to us and another guest (we heard the guest complaining today about this when we checked out).
I muri trasudano storia...
Camere di varie tipologie
Ottima colazione ricca e con prodotti di alta qualità
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