Opinions ICELANDIC MOUNTAIN GUIDES Skaftafell

Great experience great tour, our guide Mark was awesome very knowledgeable and helpful in every step of the tour. Impressive overall.

Die Tour war super
Das Wetter ungemütlich bei starken Wind und teilweise Eisregen. Aber bei gutem Wetter kann ja jeder????
Unser Guide war super. Wir sind mit dem Kleinbus bis an den Gletscherrand gebracht worden.
Jeder Zeit wieder.

My partner and I took part in an Only the Brave glacier hike and ice cave experience led by Matteo, and it was incredible!

We’ve hiked in the UK but never anything requiring crampons so I was slightly apprehensive, and while not an easy walk the pace was absolutely manageable and everything was explained incredibly well. There was plenty of pauses throughout to explain what we were seeing on the glacier or to take photos. We felt super safe, and had the most amazing time.

Matteo was knowledgeable beyond our expectations and the views were incredible, definitely a once in a lifetime experience we really enjoyed.

Top tour with our guide Agust , thanks for awesome experience !
Greetings from the Netherlands

A faire absolument. Marché sur un glacier.tres belle expérience et guide au top

My dad and I went on the guided hike up onto Skaftafell glacier and it was definitely an experience to remember. We walked right up on to the top of the glacier, through crevasses and down into an ice cave. It is quite a hike but slow paced and plenty of brakes. Andrea was our guide and he was very welcoming and knowledgeable. Definitely recommended!

Llegué con mis botas completamente cuarteadas con la suela separada de la bota y, pese a ser una oficina de contratación de actividades, el chico muy amablemente nos ayudó y buscó por toda la tienda cinta americana para arreglármelas

Waren anfang November da und es war einfach Super !!! Wir waren eine
nette Gruppe.
,, August best guide ever!! ,,
Er war sehr informativ und sehr nett und hilfsbereit !!!
Juan & Lida aus München

Wir haben anfang november die leichte Gletscherwandering (Skaftafell) gemacht. Ausrüstung sehr gut, superinformativ und sehr freundlich. Wetter hat gepasst, nette Gruppe. August best guide ever!!

Gulli, Thank you for the Awesome Experience today. You have found your calling. Great guide, knowledgeable, funny and patience. One day - ice cave at 2000 ft. and cruising on a Black sand beach. Priceless ????. Thanks Gulli!

Wir hatten 3,5 Stunden auf dem Gletscher, mit kompetenter und extrem netter Betreuung, die auf die Stärken und Schwächen der Teilnehmenden eingegangen ist. Es war eine spontane Entscheidung, trotzdem hatten wir eine wunderbare Tour mit einer atemberaubenden Aussicht und haben eine großartigen Erfahrung gemacht.
Würden es jedem jederzeit weiterempfehlen.

Superb experience on the glacier thanks to the guides involved: from Ágúst who carried us around with the most friendly and professional approach, to the support team who made the caves accessible. We chose the 5 hours tour and it was definitely worth it as we were able to access three caves. Ágúst was also incredibly prepared on a number of topics related the glacier and the nature surrounding us: he topped of the experience. THANKS GUYS!

Ontzettend mooie ervaring en erg gezellige gids. Hij maakte er een leuke tour van. We hebben veel gelachen

Booked in advance, arrived there as a group of 6, one of which was my pregnant wife. Everything went well until the guide started to get equipment ready for all of us and spotted my wifes belly. She asked her did she have a big breakfast!? Not sure was that ment to be funny or what but it was just plain retarded. Nevermind the stupid rudeness of the guide but my wife did explain her situation and the result of that was that she cant come. Appearantltly if you're more than 3months pregnant you cant come. We'll get a refund in about 2 weeks (also dumb to wait that long, if they can charge a card in a second they should refund in less than 2 weeks).
Their website doesnt state that information. We only came because my wife wanted to come.

Everyone else went on the glacier hike and had a nice time (thats why this rating is very generous with more than 1 star).
Oh, and the hike is super easy, its ridiculous they didnt allow us to go.

So stupid. Costs a lot. Update the fraking website with this policy to avoid this confusion.
Educate your guides about rudeness. Dont be lazy dumba**es. Very dumb experience overall.

We booked for 10am, arrived at the parking at 9:45 then lost of time to find their place due to unclear information.

Finally we arrived at 10am, ok we were late a little bit(On the voucher it’s said 20 minutes prior…). but the only solution was to wait for the afternoon trip.

Impossible to get any refund, impossible to join another trip (maybe operated by the same or another agency?) with an extra fee.

The guide of the afternoon trip was nice.

Awesome experience

Great experience with our guide Soffia on the 5 hours walk. We enjoyed it a lot, this tour was amazing ! Soffia was nice, thoughtful, and you can see that she really appreciates her job.

Muy buen tour. Contratamos el de 3,5 horas y aunque se nos hizo corto ya que hay que andar mucho hasta llegar al glaciar, realmente solo estuvimos encima del glaciar algo más de una hora. La guía (Gabi) muy simpática y explicaba todo muy bien.

A great day on the glacier. Excellent and strict guide, Fie, who told us all she knew about the ice. We learned the proper walking with crampons, went into the ice cave underneath the glacier tongue and did both climbing and abseiling on ropes. It is a whole day tour, starting at nice to collect the gear and back at the skaftafel camp at 1530. The hike is not terribly long, but intense due to the crampons and uneven terrain. Always look where you out your feet!
Our children enjoyed it tremendously, but if you go, make sure you are fit and have strong legs and ankles. You must have high shoes with you and use the prescribed equipment provided by your guide. Bring enough water or tea with you plus a lunchpack. There is one break at the ice cave, no further breaks.

We booked and prepaid the glacier express walk 2 months ago. We were at Skaftafel parking 20min before and tried to find the meeting point but there was no sign and the reservation documents referred vaguely to go to the Skaftafell base with no GPS or link. 9 minutes before I call them but I am on hold and when I finally talk to someone he's in Rekyavik and we tries to help from a distance, time passes by and when we finally are on our way to the meeting point he said he would let the guide know we are on our way. We arrive at the meeting point just a couple of minutes late, the Skaftafell base is locked and nobody there. We call back and they say they are sorry we just missed it.

They offered us the next morning trip but it was more expensive and we would have to pay the difference. Unfortunately we did not have the money or the time to do that,as we had already plans to leave the area the next morning.

I am unhappy for the whole experience because I had this planned a long time ago, and had promised this to my two boys who were devastated. I think they could have organized it better with more clear instructions. Since it is a small group experience they could even try to communicate with us when they see time passes by and there's no show, we are travellers and a lot of things could happen when you're on the road.

Secondly, there's poor communication, the guy from Rekyavik headquarters should immediately call the guide in his mobile and ask him to wait for a couple of minutes. Instead he texted the guide 1 minute before our arrival and that's how we missed our glacier experience.Maybe there should be another person in the base not just a guide who tries to do everything.

Finally, since no equipment was used and there was a smaller group they should offer even a partial refund, since the option they offered us wouldn't suit us.
I am really sorry.

Un moment incroyable ! Notre guide Augusto a été formidable, il nous a donné énormément d’informations sur le glacier, il a été très attentif à notre sécurité et en plus il est vraiment sympa. Bref ! un après-midi génial avec en plus une balade en car 4x4 pour accéder au glacier …

We had a great experience with our guide Emilia for our first time on a glacier!

Une superbe expérience que cette découverte du glacier. Notre guide Martina était vraiment géniale et sympathique. A absolument faire si vous êtes dans la région.

an incredible hike on the Vatnajokull glacier with Martina, a great guide!

导游极其可爱 耐心 讲解有趣 我们选择的是3.5小时的线路 适合新手 非常值得推荐