OUR GUESTHOUSE

!!!!!!!!!!!!! DON'T CAME HERE. !!!!!!!!!!!!!!!
I was treated horribly by the owner. If you don't want to read all there is a resume at the bottom.

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We arrived in Akureyri at 5 pm more or less and we contacted the owner by phone. He doesn't even know how to speak in english so we didn't understand nothing by phone. We wanted a room in "Our Guesthouse" and he said to come to "Amma GuestHouse" without spelling it so we arrived in "Our Guesthouse" (he owns both of them). It was raining so it was a bit stressing with all the luggage. We arrived in this place and we called him, he said that he was in "Amma Guesthouse" so we went there (and it's not very near, we had to walk a bit). After seeing the Guesthouse, we wanted to pay with our card. He said that he wasn't able to receive money by a card and we had to give him the number of the card AND the Pin (seriously?). Of course we refused and told him we wanted to pay with cash. We didn't have cash so we had to search for an ATM (it was raining and a really bad weather) after telling him that we would call him when we'll have the cash. After half an hour (or less) we returned to the GuestHouse and we called him. He was furious because he was waiting for us for too long and asked in a very aggressive way our card number and pin. We refused and told him we had the money in cash and he replied shouting "I AM NOT PLAYING YOUR GAME, I'M GOING TO KICK YOU OUT FROM MY GUESTHOUSE". He arrived 5 minutes later in our room without knocking (i could be wearing underwear in that moment) and shouted "YOU MUST LEAVE IN A MINUTE" . He then insulted us. I was shocked. I didn't understood why he was so mad. I just left the room and while i was putting my shoes he TAKES A PICTURE OF ME. I was so angry that i just leaved his Guesthouse with my shoes in my hands. HE IS VERY RUDE and he will KICK OUT of your room at 6 pm. He leaved us without a place to stay in the night. Just DON'T GO THERE, make a favour to yourself.

Resume: He didn't have the card machine for pay with the card. We didn't have the money in cash so we went out searching for an Atm. (The weather was terrible). We arrived after half an hour and called him for giving him the money. He then arrived in the GuestHouse and KICKED US OUT of our room shouting something. He insulted us without any reason. Then he took a picture of us while we where leaving. He's an uneducated man.

Thieves! I had booked this apartment in January 2020 (when there was no pandemic) for July 2020. Then, due to Covid restrictions, my flight was canceled and I was no longer able to go there. The owner did not want to refund me but alternatively gave me the voucher to use until December 31, 2021. Well, now I want to use the voucher for July 2021, I contact the owner but... apparently he is gone, he does not answer the phone or e-mail. In short, he stole! Shame! I have been to Iceland 9 times, I will do negative publicity on you!