KIRKJUFELL HOTEL

Mala experiencia. Teníamos reservada una habitación doble. Nos asignaron una individual, minúscula, a la que añadieron una cama. Tras reclamar en recepción, la propietaria con malas maneras nos ofreció una doble. Estaba en la zona reservada al staff, junto con los trastos de limpieza. Cuando nos fuimos a acostar, nos dimos cuenta de que las camas estaban usadas, la mesita de noche con pertenencias del anterior usuario…
La propietaria, una señora paquistaní, no mostró la más mínima empatía. Ni siquiera nos devolvía el saludo a los integrantes del grupo. No me alojaría nunca aquí.

Hôtel agréable
Bonne literie et très propre

We had to change our plans and have been emailing and phoning to try to cancel our reservations but aren't getting any responses.

Pros:
* Beds were comfy
* Sink water tastes good
* Doors lock well, but they’re a little confusing
* Within walking distance of everything in the town, including restaurants
* Beautiful view of mountains and ocean from our room, and likely most of the rooms due to location of the hotel and windows
* The window opens more than just a crack but not so much that you’ll fall out, which is nice for getting some fresh air in.
* No cigarette smell!!!
* Rooms are very clean
* Kind and helpful staff
* They have real tissues which was wonderful! Not the garbage “tissue paper” kind.
* Lighting is good in the rooms
* Check in was easy and quick!
* Room is well-heated!
* Good amount of storage space for the size of the room.
* Good blackout curtains (nice for midnight sun)

Cons:
* Either lack of parking or no clear parking area (we parked in a small strip in the front of the hotel where we noticed parking spots)
* There was a stuffy smell in the room which we think came from the bathroom. There was grey mold clogging a ceiling fixture that we think is a heater.
* I don’t trust the outlets. We plugged in the hair drier provided by the hotel and turned it on. We saw sparks shoot out and seconds later the drier turned off. We refused to charge our phones in the hotel fearing the outlets would ruin something. This has not happened at any other hotel or site we’ve stayed at.
* The stairs are very steep and small, making them hard to climb.
* The hotel itself is old, so some pieces are coming apart a little bit. The laminate on the floor has some cracks and the carpet and walls aren’t in top shape, but they’re clean and well maintained. Not cheaply maintained or anything, just old.
* The price is steep, even taking into account the remote location. The rooms are also small for the price, but that is common in Iceland.
* Very thin walls. I could hear doors and people talking in the hallways and even some talk in the room next to mine.

Other notable things:
* No mini fridge

Es war absolut bemerkenswert, welch herzliche Gastfreundschaft uns von den pakistanischen Gastgebern geboten wurde. Das Zimmer wurde jeden Tag sauber gemacht und es gab jeden Tag frische Wäsche. Wir haben den Aufenthalt sehr genossen und können das Hotel nur empfehlen. Auch das Frühstück war reichlich und vielseitig.