SOUTHERN SUN MAPUTO
Hotel
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2024
Recommended
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2024
The only luxury hotel in Maputo to be located directly on the beach, the Southern Sun is a true vacation resort of the South African hotel chain. A seaside haven in the middle of the city, in a quiet setting. All the rooms offer a luxurious space in a retro chic atmosphere and Victorian inspired furniture. The whole is very pleasant. The bar-restaurant faces the sea, where you can enjoy seafood, sunsets and jazzy Sundays at Evolve. The centerpiece is the pool with its palm trees and green lawn in front of the beach.
Did you know? This review was written by our professional authors.
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Members' reviews on SOUTHERN SUN MAPUTO
4.6/5
59 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in november 2023
Good place to have business meetings while having a beer by the pool with view of the beach
SOUTHERN SUN MAPUTO
Manager
11/24/2023 at 05:17
Dear Antonio
Thank you very much for taking your time to rate us at Southern sun. It does mean a lot to us. I have notified management of your comments. We hope that you will be back soon to enjoy the warm vibe our team provides
Kind regards
Southern Sun Maputo team
Thank you very much for taking your time to rate us at Southern sun. It does mean a lot to us. I have notified management of your comments. We hope that you will be back soon to enjoy the warm vibe our team provides
Kind regards
Southern Sun Maputo team
See the translation
Visited in november 2023
Checked in to the southern sun and on the same night, my room smelt like a sewage. After calling concierge, we were taken to another room to check and it was even worse. Called back concierge and I was told by whoever I spoke to that what was I expecting. Honestly, judging by the pictures we saw on the website, this was not what I expected. The rooms are run down, the carpet on the hallway dirty, the place smells like damp and wet towels. Truly so disappointing. This isn’t southern sun standards at all.
The hotel needs to shut down for a while to renovate the place. What I paid for was definitely the beach Front view and not the room.
The hotel needs to shut down for a while to renovate the place. What I paid for was definitely the beach Front view and not the room.
Visited in november 2023
Great hotel.
SOUTHERN SUN MAPUTO
Manager
11/21/2023 at 05:19
Dear Thabo
Thank you kindly for your review
Best regards
Southern Sun Team
Thank you kindly for your review
Best regards
Southern Sun Team
See the translation
Visited in november 2023
I'm in two minds to write this review, because we had a fantastic stay back in August on our family holiday. The hotel, the staff, the food, the room, on the whole all were great and it was a really pleasant surprise and felt super plush after 10 days in more rustic Xai-Xai lodgings!
The reason I have given two stars is because, over two months later, the hotel has been unable to refund me the holding deposit they took on my UK debit card when I checked in. I've spoken to reception, to the Financial Controller, all numerous times, but there is simply no urgency in helping me to get my money refunded. They blame the bank, the bank blames them.
The deposit is a relatively small amount. But it does beg the question - should a guest have to be responsible for checking their bank balance to ensure that their deposit has been refunded? I think not.
Come on guys - it's simply unacceptable in this day and age. If you were happy to take my money, be happy to refund it to me
The reason I have given two stars is because, over two months later, the hotel has been unable to refund me the holding deposit they took on my UK debit card when I checked in. I've spoken to reception, to the Financial Controller, all numerous times, but there is simply no urgency in helping me to get my money refunded. They blame the bank, the bank blames them.
The deposit is a relatively small amount. But it does beg the question - should a guest have to be responsible for checking their bank balance to ensure that their deposit has been refunded? I think not.
Come on guys - it's simply unacceptable in this day and age. If you were happy to take my money, be happy to refund it to me
SOUTHERN SUN MAPUTO
Manager
11/16/2023 at 06:58
Good morning Paul
Thank you for replying on the google platform as I have been trying to contact you on your TripAdvisor platform where you posted the same review. Please could you send me an email ([email protected]) so that I may assist you with the issue that you had in August.
Kind regards
John
Thank you for replying on the google platform as I have been trying to contact you on your TripAdvisor platform where you posted the same review. Please could you send me an email ([email protected]) so that I may assist you with the issue that you had in August.
Kind regards
John
See the translation
Thank you kindly for your review. We Appreciate it.
Best regards
Southern sun Team