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Opinions MANDARIN ORIENTAL Munich
Members' reviews on MANDARIN ORIENTAL
4.7/5
23 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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My wife and I recently had the pleasure of staying at your beautiful property for two nights, and we cannot stop raving about our experience. From the moment we stepped into the lobby until our departure, everything was simply outstanding.
First and foremost, our room was beyond perfect; it was impeccably designed and offered unparalleled comfort. In fact, it's safe to say that it was the best hotel room we have ever had the pleasure of staying in. However, what truly set our experience apart was the impeccable service provided by Ms. Jennifer Mueller and her exceptional team.
Allow me to highlight some of the remarkable individuals who made our stay unforgettable. Mr. Cloudio, the night receptionist, greeted us warmly in the early morning hours and ensured a seamless check-in process. He not only paid attention to every detail but also took the time to reconfirm our preferences, making us feel truly special and unique.
Ms. Katharina went above and beyond to assist us, providing valuable information about the city, its attractions, restaurants, and even local foods and beers. Her ability to anticipate our needs and offer precise recommendations was truly remarkable.
Ms. Rafaela, the assistant FO manager, and the concierge member (whose name unfortunately escapes me) exemplified genuine hospitality. They took great care of us, engaging us in delightful conversation and ensuring that every aspect of our stay was taken care of with utmost attention.
Lastly, Mr. Wanzel, the doorman, impressed us with his warmth and impeccable assistance. His dedication and professionalism speak volumes about the caliber of service at Mandarin Oriental Hotel Group.
In summary, our experience at your hotel was nothing short of exceptional. Ms. Mueller and her extraordinary team deserve all the accolades for providing unparalleled hospitality. We felt truly at home in Munich, thanks to the warmth and kindness extended to us by remarkable colleagues.
A million thanks to everyone involved, and we eagerly look forward to returning to your beautiful hotel in the near future.
Warm regards,
Baran ISIK
Also, the breakfast experience, as well as the experience during our meeting was flawless. Not to forget Matsuhisa. The team is spot on, great service attitude. Thank you to the entire team!
My room was a serene retreat, with a heavenly bed that made me feel like I was sleeping on a cloud. The bathroom was a marble-clad paradise, with a spacious shower and luxurious toiletries that made me feel like royalty.
But what truly sets Mandarin Oriental, Munich apart is its exceptional service. The staff are attentive, knowledgeable, and genuinely passionate about ensuring that every guest has a memorable stay. From the front desk to housekeeping, everyone went above and beyond to make me feel valued and respected.
And let's not forget the amenities! The breakfast buffet was a culinary dream come true, with a vast array of delicious options to start my day off right. The rooftop terrace was a peaceful oasis, with breathtaking views of the city that left me speechless. And the spa? Absolutely divine! I indulged in a rejuvenating treatment that left me feeling refreshed and revitalized.
In short, Mandarin Oriental, Munich is a true gem in the heart of Munich. If you're seeking a luxurious and unforgettable experience, look no further. I can't wait to return again soon and indulge in the opulence that is Mandarin Oriental!
Superb staff made our stay special .