NOOM HÔTEL
Hotel
•
€€€
2024
Recommended
•
2024
Very original architecture in the shape of a cruise ship for this luxury hotel, installed on the seafront as well as on the quay. The quality of the services and the welcome make this establishment a local reference in its category. The combination of an ethnic and modern decor gives all its charm to the rooms and suites. The afro-fusion restaurant L'Adresse, the cocktail bar, the modern gym and the infinity pool are all spaces available to guests to relax and spend an unforgettable stay in the heart of the capital.
Did you know? This review was written by our professional authors.
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Members' reviews on NOOM HÔTEL
3.9/5
13 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
The best at Conakry and around
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5 for marketing
2 for carpet cleanliness
2 for paint on the wall
3 for general cleanliness
2.5 for facility maintenance
3 for menu options
1 for the lock on my door
Here is what I loved. They picked me up at the airport, the location is great, the staff is friendly, the view from the patio is stunning and the A/C worked.
Our problems are with the management: they are inflexible. When finalizing the booking, the dates flipped to one month ahead. We phoned right away and were told to handle the issue with the booking agent - who told us to handle it with the hotel. Then we were repeatedly told to call back in a few hours because the issue had to be discussed with the management, but no answer. When we arrived at the hotel, we spent at least an hour at the reception waiting for an answer from management. In the end we were told they cannot refund or discount anything. We had to book again at full price. The following day we could not enter our room with the electronic key. We had to return to the reception at least six times before that issue was resolved. Because of that we missed an appointment in town and had to stay another day. Another reason we booked here was because of the internet, which worked only half of the time or not at all. Our second day coincided with Valentine's day, unfortunately. When, after lunch, we wanted to relax at the beautiful pool, we felt like we were in the way while they were setting up a party around us.
Anyway, what could have been a pleasant stay was expensive and a bit disappointing.