HÔTEL SKI PLAZA
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Luxurious 5-star mountain hotel with spa and cafeteria, featuring fully-equipped rooms decorated in Alpine style
In the heart of Canillo, this luxurious 5-star mountain hotel is undoubtedly the most prestigious in the city. It has a good hundred rooms, all perfectly equipped and decorated in an Alpine style (10 of them are suites with a hydromassage bath). Among other services, we would like to point out the 24-hour room service, thematic buffet dinners, free and unlimited entrance to the Palau de Gel, cafeteria with Internet area, reading room with fireplace, spa centre, children's playground, seminar rooms and ski guards.
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Members' reviews on HÔTEL SKI PLAZA
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
El desayuno súper variado y fresco. Lo recomiendo.
La atención del personal es 10 puntos, sobre todo Cande, Abril y Gonza que estuvieron siempre disponibles para ayudar, súper amables y resolutivos. Volveremos sin dudas!
The massage was called "Après ski massage + specific stretches, 80mins". This was one of the softest massage I've ever had; Stretches part - got each of my legs bent twice! The worst part - starting 5 minutes too late and finishing 10+ minutes too early. So, instead of 80 minutes, it was 60 at best... When discussing massage, I was told that "soft massage is better after skiing", yet for some reason everyone else disagrees. It should be shameful to offer below-par quality and then to try to scam time in such quantities.
The only silver-lining was that the lady agreed it was wrong, and I was reimbursed partially.
Lamentavelmente com grandes lacunas em relação ao staff. Deixaram um Robe usado no quarto. Não repõe shampoos nem sabões.
Pior do hotel é o serviço de refeição buffet. O leite estava completamente estragado, podre. Confrontados com isso não pedem sequer desculpa e respondem mal quando pedido para trocar. No dia a seguir o leite continuava estragado.
Serviço de restaurante precário, deixavam a loiça suja acumular nas mesas, não levantando a mesma.
A qualidade da comida também é muito fraca, as frutas estavam secas, com mau aspeto com ar de estarem ali há muito tempo.
Tem muito por onde melhorar, principalmente no staff e na comida.
Nos alojamos en una júnior suite. Habitación amplia. Sofá cama convertible en 2 camas cómodas. Baño amplio.
Buen buffet. El spa muy agradable y con control de aforo.
Mi hijo cumplió años durante la estancia y nos sorprendieron con un pastel con velas en la habitación. El día de la salida nos obsequiaron con agua y chicles para el viaje.
Nos ha gustado todo!