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Opinions HOLIDAY INN MESSE Zurich

Members' reviews on HOLIDAY INN MESSE

3.7/5
16 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
Muy amable el Personal.
Visited in april 2024
Air con broken in room. Over heated and a bit lacking in character. Location fine if you're staying in Oerlikon which doesn't feel at all like Zurich
Visited in march 2024
Posizione ideale x chi viene ad un concerto. Camera abbastanza tranquilla e pulita ma il servizio corrisponde a un 3 stelle, dalla reception all'housekeeping.
Visited in march 2024
Partiamo dai punti positivi:
- posizione, veramente comodo per chi si reca ad un concerto, attraversi la strada e sei all’Hallenstadion.
- letto comodo e buona pulizia.

Punti negativi:
Purtroppo abbiamo avuto più di un’esperienza negativa durante la nostra permanenza
- al nostro arrivo alla reception non ci sono state date nessun tipo di informazioni riguardo a eventuali orari per la colazione, per la cena o il check out. La sera volevamo cenare al ristorante dell’hotel per poi andare al concerto, il ristorante apre alle 18.00 e siamo scesi alle 18.20. Il ristorante era già tutto pieno e come clienti dell’hotel non abbiamo avuto nessun consiglio sul prenotare il tavolo, nonostante abbiamo chiesto informazioni sulla cena sia alla reception che al bar qualche ora prima. Siamo stati obbligati a uscire e trovare un ristorante fuori.
Come clienti dell’hotel dovremmo avere la precedenza o per lo meno avere informazioni su questi tipi di servizi, per poter prenotare il tavolo.
- al nostro arrivo in camera mancava sia il kit di cortesia che le ciabatte (come indicato su Booking) che abbiamo dovuto chiedere alla donna delle pulizie.
- assenza di un minibar e nessuna presenza di snack o bibite (solo un’acqua temperatura ambiente)
- il sapone nella doccia era finito, pulendo tutti i giorni la donna delle pulizie non si è mai accorta che stava finendo? Mi sono dovuta lavare con lo shampoo per i capelli.
- nessuno parla italiano, per fortuna conosciamo le 4 lingue nazionali e abbiamo potuto parlare in tedesco
- alle 9.20 del mattino, mentre ci stavamo vestendo, la donna delle pulizie ha prima bussato alla porta e subito dopo cercato di aprirla. Se la porta non era chiusa da dentro lei sarebbe entrata. E se qualcuno dormiva ancora e non sentiva bussare?? Lei entrava?? Il check out è alle ore 12.00 quindi non capiamo come sia possibile che una donna delle pulizie tenti di entrare in una stanza con ancora dentro i clienti che dormono o si stanno cambiando.

Il servizio non è all’altezza di un hotel a 4 stelle. Siamo rimasti un po’ delusi.
Visited in march 2024
Das war eine sehr positive Erfahrung!
Jederzeit gerne wieder.
Visited in february 2024
Ottimo
Visited in february 2024
Well located near the station and lot of theatres around. Good clean rooms with hot water kettle and complementary water bottle. Good dinning restaurant at ground floor
Visited in february 2024
Junaed and Parvez from the restaurant/bar was absolutely amazing and a special thanks to Fabian from the front office.
Visited in february 2024
Great place, super clean and super friendly staff. Especially Rebecca, the front of house always brought a smile to my face in the morning
Visited in january 2024
My girlfriend and I stayed at the hotel for 3 nights. Firstly, we loved the friendliness of all the staff, always willing to help. The rooms were good, comfortable and very clean. We highlight the help of the bar waiter who was essential in making our stay even better.
Visited in january 2024
I accidentally left clothes in a closet.

I went back for them twice and nobody could “find them” and today the manager sends an email that they “probably” got rid of them.

No phone call, no email, no letter.

I am a global IHG customer and this is how they treat their loyal customers.

While there, someone else was at the desk having a melt down about their bill being corrected.

I’d just avoid this place if I were you due to the despicable customer service.
Visited in january 2024
Great place to stay. Service was exceptional especially from Mr. Junied. He went out of his way to help us!
Visited in january 2024
I would really not recommend the hotel. First point would be the cleaning and the quality of the rooms. We had several rooms and all had problems. The pictures I posted from only one of the rooms speak for themselves. The other problem is the noise as the soundproofing is very poor, and you can hear everything going on in the corridors. And if your are unlucky to have the service door next to your room, you will hear it slam every 2 minutes! The location is good if you want to see a show at Theater 11 but it's a little outside the center of Zurich.
Visited in january 2024
Aircon was set to high temp and would not work at lower settings. Had to open the window when it was below 0 outside. Plus a long list of other issues including rooms not serviced daily.
Visited in january 2024
Business hotel a due passi da Hallenstadion, quindi comodissimi se si va ad un evento. Comunque hotel facilmente raggiungibile con i mezzi. Se si va in auto comodo posteggio sotterraneo a pagamento. Stanza essenziale, sembra più un 3 stelle. Pulizia buona, ma sicuramente migliorabili alcuni dettagli. Un po’ rumoroso se si dorme con la finestra aperta in quanto alcune stanze danno sulla strada principale. Consigliato per una notte se si è di passaggio. Buona qualità prezzo.
Visited in january 2024
The hotel itself has good enough rooms, but the staff is really problematic. First of all, when I arrived they charged me almost double than my stay would be (room was already paid) when I asked for explanations they said it was a mistake and that they didn’t see that the room was already paid for and they book the extra amount as a deposit. Then my kindle disappeared from my bed table. I thought initially that it was a mistake and the cleaning people believed I checked out so I was very nice when asking for it. They started blaming it on me, they kept saying I must have lost it myself and then when it was clear that I didn’t they asked why I didn’t put it on the safe. So I went to the police and I strongly recommend to do the same if anything like that happens to you. Also the room was crazy hot and it was almost impossible to shower without wetting everywhere

HOLIDAY INN MESSE

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Carte de l'emplacement de l'établissement
48, Wallisellenstrasse, Oerlikon, Zurich, Switzerland
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