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Opinions OUCHY CASTLE Lausanne

Members' reviews on OUCHY CASTLE

4.4/5
21 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
Professionalism and care
Visited in march 2024
Très bel hôtel et très bien situé
Visited in march 2024
Great hotel, outstanding service in both the hotel and the restaurant. Rooms are cousy and spacious.
Visited in march 2024
Mal ein sehr großes Lob an die gesamte Besatzung.
Visited in march 2024
Amazing place, we will come back
Visited in march 2024
Great hotel at a great location with a sense for details. The only "comment" I have is that it's kinda early to close the hotel bar at 10pm.
Visited in march 2024
We stayed here for our anniversary in December. Upon check in the receptionist told us the pool hours which was confusing considering it was actually closed and freezing in the winter (it's outdoors)...?

We were under the impression there was a gym but actually there isn't; you could use the gym at a hotel opposite this one but it was closed and had limited hours.

We only had breakfast. It was good but I was expecting a bit more considering how the nice the hotel was.

Convenient location to public transit.
Visited in february 2024
What makes Chateau d'Ouchy the best hotel we have stayed in is their exceptional hospitality, service and 'can-do' attitude. Yes, the hotel is gorgeous with French accents and interiors, spacious rooms, high quality amenities, beautiful views but it's biggest differentiator are the welcoming and helpful staff. Gregory, Kristoff along with everyone else went out of their way to make my birthday stay so special. They organised everything and more. Thank you for your hospitality and I would definitely come back to Laussane just to re-experience Chateau d'Ouchy's hospitality.
Visited in february 2024
Nein, über die Qualität des Hotels kann ich nicht urteilen.
Geschichte: Das Schloss direkt am Ufer des Genfersees gelegen stammt aus dem 12. Jahrhundert. Über die Jahrhunderte wurde es zerstört, brannte ab und wurde zwischen 1888 und 1893 vom Architekten Francis Isoz als neugotisches Schloss und Hotel wieder aufgebaut. - ein Prachtbau!
Visited in february 2024
J'ai mis 4 étoile car quand nous somme arrivés dans la chambre nous avons voulu ouvrir la fenêtre et elle as eu un soucis nous avons prévenu la réception et il nous on dit qu'il allais appeler quelqu'un mais apparemment rien n'a été fait.
Par la suite nous n'avons pas réitéré notre demande d'intervention ce n'étais pas si grave nous avons passé un agréable moment dans cette hôtel et nous y reviendrons sans autres.
Visited in february 2024
Trés bel emplacement, trés bel hotel, mais quelques "failles" au niveau du service qui semblait à cette date souffrir de manque de personnel
Visited in february 2024
O Hotel é muito lindo, café da manhã maravilhoso. Frutas, café e pães tudo muito caprichado e com carinho. Serviço impecável! Hotel sem defeito.
Visited in february 2024
We’re so glad we chose Chateau d’Ouchy! It’s a nice hotel sitting directly on lake Geneva (great views every morning). The staff was kind and helpful, as well. The room came stocked with everything we’d need, even an outlet converter. The hotel is directly across from the last Lausanne metro stop, so it’s easily accessible and a super short walk when you’re tired from a long day of seeing Switzerland. Lausanne is a perfect town to start and end the every day. It’s perfectly located, so we were able to easily get to Geneva for some tours and the mountains (Glacier 3000) for skiing and snow activities with easy train rides.
The photo is the view of lake Geneva and mountains from our room.
Visited in february 2024
Je suis venue à une exposition de peinture avec une coupe de Prosecco et un petit buffet dînatoire. Très sympathique. Dans un joli hôtel 4 étoiles chaleureux.
Visited in february 2024
Un personnel au top, une équipe professionnelle et un cadre idyllique...
Le tout saupoudré d'un château au bord du lac Léman....

What else ?
Merci à tous !!! Nous reviendrons ????

La chambre 302.
Visited in january 2024
rien à visiter
Visited in january 2024
A pleasant hotel with some rooms enjoying an unbroken view of the Lake of Geneva. Unfortunately, the hotel doesn't have in-house dining on Mondays!!! As it was miserable weather, walking around searching for suitable dining for both lunch and dinner was an ordeal.
Visited in january 2024
Bonjour je suis navré d’écrire cet avis… mais ça fais environ 10 ans que je m’arrête dans ce beau château pour séjourner pendant mes week end de travail en déplacement.

Cela fais 10 ans que je n’ai rien à dire…

Mais sachez que cette semaine est la dernière fois que j’y met les pieds.

Tout m’as été désagréable personne ne m’as pris en charge.

Vue mon vieil âge je pensais que l’on allait me monter les bagages. Mais non.

Je suis descendu 4x car votre réceptionniste ne voulais pas monter. Dommage que je n’avais pas 20 ans de moin….

Un service déplorable il m’a fallut 30 minutes pour trouver vos spa.

Une odeur de cigarette pendant la nuit est survenu dans la chambre. Debout à 2h jlai demander de changer de chambre vue la disponible du site.

Mais là on me demandais de payer 50% de la nouvelle chambre.

Déjeuner était froid je ne comprends pas comment cela est possible.

Je suis dégoûté et déçu. Je ne sais pas ce qui a changer mais je ne retounerais plus jamais chez vous.

Et je ne suis pas le seul beaucoup de choses est entrain de tournée sur votre château.

La réputation disparaît à petit. Tout ça à cause. de personne incompétentes.

Et mal éduqué.

Un hôtel juste pour voler votre argent vous avez meilleur temps de DORMIR DANS VOTRE VOITURE. Vous aurez moin de souci et d’énervement quand vous repartirez.
Visited in january 2024
Chambres très confortables, personnel très sympathique, buffet petit-déj. parfait, emplacement idéal pour profiter des bords du lac!
Visited in january 2024
Great location right on the lake and next to the metro. The room was clean, nice and had eveyyou need. The hotel itself had a full bar and dining area, as well as a spa/ sauna. I definitely recommend visiting Lausanne and staying at this hotel because it is lakefront, and just a few minutes from the city center. You can take the metro from here and it's only 3-4 stops from city center.
Maximou
Visited in december 2016
Value for money
Location
Cleanliness
Setting / ambience
Service
Exceptional setting on the banks of lake Lément in Lausanne, you don't know if you sleep at the hotel or the castle. It's a shame that we could not enjoy the swimming pool outside because of the winter but it will give us may want to return this summer:)
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