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Opinions SUN KARROS DAAN VILJOEN Windhoek

Members' reviews on SUN KARROS DAAN VILJOEN

4.4/5
30 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in october 2023
Komfortable Zelte. Der Schlafraum ist durch einen Vorraum vom Badzimmer abgetrennt. Absolut genial gemacht. Vom Bett aus Oryx sehen ist besser als jedes Fernsehprogramm, was will man mehr? Super Essen, sehr freundlicher Service und einen Koch, der seinen Job liebt.
Visited in october 2023
Ich komme gerne wieder! Damit ist alles gesagt!
Visited in october 2023
loved it very quite ,polite staff, amazing food .plz ask for chef ever to roll ya eggs they turnt out way better than any eggs someone prepared for me
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:04
Dear Oscar Haipinge,

Thank you so much for taking the time to share your review of Dead Valley Lodge. We're delighted to hear that you had an enjoyable stay with us and that you appreciated various aspects of your experience.

We're glad you found our lodge to be peaceful, with polite staff and amazing food. We'll certainly pass on your compliments to our chef for the deliciously prepared eggs – it's wonderful to know that they exceeded your expectations.

It's also great to hear that you explored the nearby sand dunes and appreciated the breathtaking scenery. The vast and unique landscape of the dunes is indeed a highlight of the area, and it's fantastic that you found it so captivating.

Our team is always committed to ensuring that our guests have a memorable experience, and your feedback on the friendliness of the people and the walkability of the area is much appreciated.

Once again, thank you for choosing Dead Valley Lodge, and we hope to welcome you back for another unforgettable stay in the future.
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Visited in october 2023
A must to visit
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:06
Hello Petrus Gariseb,

Thank you so much for your succinct but highly positive review! We appreciate your recommendation and are thrilled to hear that you consider Dead Valley Lodge a "must visit." We strive to provide a memorable experience for our guests, and it's wonderful to know that you found our lodge worthy of such praise. We hope to have the pleasure of welcoming you back again soon for another exceptional experience at Dead Valley Lodge.
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Visited in october 2023
They do well in a tough environment. Water and electricity stopped on a daily basis. Otherwise well run. Meat cooking at dinner times was dysfunctional and needs revising was a constant guest comment. Bar service was very slow. Staff were generally welcoming and engaging.
Visited in october 2023
Wunderschönes Resort / Lodge, freundliche Personal, insgesamt eine tolle Erfahrung!
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:07
Hello Michael,

Thank you for sharing your experience with us at Dead Valley Lodge. We're thrilled to hear that you found our lodge beautiful and that our staff provided you with friendly service. Your positive feedback means a lot to us, and it encourages us to continue delivering great experiences to our guests.

If you ever have more detailed feedback or specific suggestions to share, please don't hesitate to reach out. We always aim to improve and enhance our offerings to ensure that each guest has a memorable stay.

We look forward to the opportunity of welcoming you back for another wonderful experience in the future.
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Visited in september 2023
El guia RICHARD es lo mejor del hotel junto con el CHEF. Aun asi, la comida un poco justa, no me refiero a la cena, sino a la hora de la comida (de 12 a 14) solo hay posibilidad de comer una ensalada (en diferentes variedades), la cantidad también es un justa. Sobre la cena nada que objetar, buffet y variado. La oferta de bebidas nos ha parecido escasa. Tener que pagar el agua en el desayuno no nos ha parecido bien.

Que el baño este fuera de la habitación, opinión personal, no me ha gustado. La lona de las habitaciones con el viento, no ayuda para dormir.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:11
Dear Iradi Bilbao,

Thank you for taking the time to share your feedback about your stay at Dead Valley Lodge. We appreciate your insights as they help us understand our guests' experiences better and make necessary improvements.

We're glad to hear that you had a positive experience with our guide and our chef. Their contributions to our guests' experiences are indeed invaluable.

Regarding your concerns, we apologize for any inconvenience you faced during lunchtime. We appreciate your feedback about the food options and portion sizes during that period, and we'll certainly take this into account for future improvements.

We understand your concern about having to pay for water at breakfast, and we'll review our policies to see if any adjustments can be made to better accommodate our guests in future.

As for the bathroom being outside the room, we understand that personal preferences can vary. We will certainly also look into the issue of canvas in the rooms to minimize disturbances caused by wind.

Thank you again for your feedback, Iradi. We take your comments seriously, and we hope to have the opportunity to welcome you back and provide an even better experience in the future.
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Visited in september 2023
Un très bel endroit bien situé pour visiter Deadvlei et les alentours. Tentes luxueuses, personnel attentionné, très bon buffet avec choix de viandes à griller. Vraiment nous avons passé un bon moment ici.
Le tout petit bémol, trop proche du hameau Sesriem donc un peu de bruit lié aux allers retours matinaux des 4x4.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:17
Hello Frédéric Régent,

Thank you for taking the time to share your experience at Dead Valley Lodge. We're thrilled to hear that you enjoyed your stay and found our location convenient for exploring Deadvlei and the surrounding area.

It's fantastic to know that you appreciated our luxurious tents, attentive staff, and the delicious buffet with a choice of grilled meats. We always aim to provide our guests with a memorable and comfortable experience, and your positive feedback is greatly appreciated.

We do understand your concern about the noise from the morning return trips of 4x4s. We apologise for the disturbance.

Thank you again for choosing Dead Valley Lodge, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
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Visited in september 2023
Sehr schön eingerichtete Zimmer und gut gelegen innerhalb des 1. Gates. Der Service ist freundlich und das Essen sehr lecker und frisch. Nur das Lunch-Menu liess etwas zu wünschen übrig, da mit dem Feta Käse beim griechischen Salat sehr gespart wurde. Am letzten Tag hätten wir einen Lunch To-Go bekommen, jedoch wurde dieser dann von uns wie auch von den Angestellten leider vergessen. Die Frühstücksbox, welche wir am Morgen auf der Big Daddy genossen haben, war jedoch sehr gut! Auch die Tipps von Reagan waren sehr hilfreich. Die Wassertemperatur der Dusche war sehr unberechenbar, da sie willkürlich von eiskalt zu kochend heiss wechselte.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:21
Dear Naomi Steiner,

Thank you for taking the time to leave a detailed review of your stay at Dead Valley Lodge. We appreciate your feedback and are delighted to hear that you found our rooms beautifully decorated and our location convenient, being within close proximity to the 1st gate of the park.

We're pleased that you had a positive experience with our friendly service and enjoyed the tasty and fresh food during your stay. However, we apologize for any disappointment with the lunch menu, especially regarding the Greek salad. We will review our menu offerings to ensure a consistent and enjoyable dining experience for our guests.

It's unfortunate that there was a mix-up with your lunch on the last day, but we're glad you enjoyed the breakfast box on your morning adventure to Big Daddy.

We appreciate your kind words about Reagan's tips, and we'll pass on your feedback. Your comment about the water temperature in the shower is also noted, and we'll work on resolving this issue to ensure a more comfortable experience for our guests.

Thank you for choosing Dead Valley Lodge, and we hope to have the opportunity to welcome you back in the future, providing you with an even more memorable stay.
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Visited in august 2023
Sehr schöne Anlage in guter Lage, direkt am Eingang zur Sossusvlei. Etwas schade ist, dass es keine Familienzelte gibt, sondern dass wenn man zu dritt reist einer in einem seperaten, riesigen Zelt untergebracht ist. An sich sind die Zelte sehr schön und bieten eine tolle Aussicht, es läuft auch immer mal wieder ein Oryx vorbei. Das Essen war sehr gut und das Personal sehr freundlich. Allerdings wurde auf eine Reklamation unsererseits nicht reagiert. Der Kühlschrank im Zelt funktionierte nicht, wir teilten es einem Mitarbeiter mit und es sollte sich auch jemand darum kümmern. Allerdings ging dann weder der Kühlschrank noch haben wir eine Info bekommen. Unser Guide Namens MC war top, hat viel erklärt und uns toll durch den Vormittag gebracht
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:24
Dear Albert Knittel,

Thank you for sharing your thoughts on your stay at Dead Valley Lodge. We appreciate your feedback and are delighted to hear that you found our facility to be very nice and conveniently located right at the entrance to Sossusvlei.

We're glad that you were accommodated comfortably even though there were no family tents, and that you enjoyed the spacious tents with their great views. It's wonderful to know that you had positive dining experiences and found our staff to be friendly.

However, we apologize for the issue with the fridge in your tent. It's important to us that all amenities function correctly, and we regret that there was a delay in addressing your complaint. We'll investigate this to ensure such instances are not repeated in the future.

We're pleased that you had a great experience with your guide, MC, and that they added value to your morning explorations.

Thank you for choosing Dead Valley Lodge, and we hope to have the opportunity to welcome you back for another enjoyable stay, with all amenities in perfect working order.
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Visited in august 2023
OVERPRICED!

Location is super, you can enter the park 1 hour earlier because it's inside the park already. Dinner was good, staff was friendly, common rooms (reception, restaurant, lounge, pool) are very nice en modern)

We had way better accomodations for even the half of this price. The price is really not in proportion to the quality you get. No friendly welcome as in other lodges.
If you go in the winter please note that there is no heating in the lodge and bathroom, but this is in every tented lodge so keep that in mind when you are booking for the winter. Also for the bathroom you need to go outside for 2meters, which is not a big problem but also not very nice at night when its icecold.
We never had warm water in the shower, we made complaints 4 times but it never really got fixed, they tried though but seeing some other reviews i think it's a bigger problem that they have all the time. Please note that it's a tented lodge, if you haven't been in one before you should know that when it's windy there is a lot of noise. It is very annoying and makes it difficult to sleep. They do mention it so that's no fault on their end but I do feel if you offer a tented lodge you can not ask this outrageous price per night. We didn't know this beforehand so I just want to warn other guests.

Also you can only do activities with 3 people at least. If you are with two you need to pay for a virtual 3th person if no other guests have also booked.

When we complained about not having hot water for two days, they just shrugged it off and said sorry, no compensation or a drink on the house. Not really up to standard for 500eur per night!

I would suggest stay 1 night in sesriem camp (next to this lodge) ,so you can enter the park early. And go to another lodge (not tented) outside the park the second night. It will save you a lot of money.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:29
Dear Gwendolyn,

Thank you for your feedback on your recent stay. We value your insights and apologize for not meeting your expectations.

We appreciate your positive comments on our location, dinner, and staff. However, we understand your concerns about pricing, the welcome experience, lack of heating, noise during windy nights, and the ongoing issue with hot water.

We're genuinely sorry for the inconvenience you faced, and we will address these concerns to improve our offerings. We hope you consider giving us another chance in the future.
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Visited in august 2023
Amazing location (after the first gate yet before the final entrance to the park) with exciting and unspoiled views on the surroundings, indulgent luxury, and absolutely tranquil. Exceptional staff, helpful, courteous, always happy atmosphere with a smile in everybody’s face. Tents have a private terrace. Overwhelming star views! We’ve enjoyed every single minute!
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/10/2023 at 14:56
Dear Robert Ferstl,

Thank you so much for taking the time to share your experience at our location. We are absolutely thrilled to read your wonderful review and hear that you had such an amazing stay with us!

It's fantastic to know that you appreciated our unique and serene location, offering breathtaking views of the surrounding area. We take pride in providing indulgent luxury and ensuring that our guests experience tranquility during their stay.

Our staff is dedicated to creating memorable experiences, and we are delighted that you found them exceptional, helpful, and courteous. Your mention of the happy atmosphere with smiles all around warms our hearts, as this is precisely the kind of hospitality we strive to provide.

The private terraces in our tents are indeed designed to offer our guests a private and comfortable space to enjoy the natural beauty and stunning starry nights.

Your appreciation of the starry views is something we hold dear, and we're thrilled that you enjoyed every single minute of your stay.

Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back for another incredible experience in the future.
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Visited in july 2023
Justo nos pilló una tormenta de arena los dos días que nos quedamos allí. Fue muy incómodo dormir con el sonido de la lona de la tienda y la arena se colaba por todas partes. Pero no nos gustó que a pesar de lo sucedido, el personal de limpieza no intentara quitar gran parte de la arena que había en el baño y la habitación.
Sin embargo, lo mejor del hotel es la buena energía que transmite el personal como el guía Johanyes y el cocinero. El chef es el alma del hotel, te hace sentir como si estuvieras en tu casa. Las comidas deliciosas y tienen buena selección de vinos.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/10/2023 at 14:54
Dear Carolina Sosa Díaz,

Thank you for taking the time to share your feedback on your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced due to the sandstorm. It's unfortunate that the sand made its way into your room and bathroom, and we understand how this could have been uncomfortable.

We appreciate your understanding and patience during this challenging situation. We will certainly review our cleaning procedures to ensure a more thorough removal of sand in the future, especially in such circumstances.

On a brighter note, we are thrilled to hear that you enjoyed the positive energy from our staff. We take pride in our team members and their dedication to making guests feel at home. It's wonderful to know that you felt this warmth during your stay.

We're also delighted that you enjoyed the delicious food and our selection of wines. We will pass on your kind words to our chef and ensure that the high standard of dining experiences continues.

Once again, we apologize for any inconveniences you faced and appreciate your valuable feedback. We hope you will consider staying with us again in the future, and we'll do our best to ensure you have a more comfortable and enjoyable stay.
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Visited in july 2023
Best lodge do stay at in Sesriem and inside of the National park, perks of staying there means early access and late exit from Sossusvlei & Deadvlei
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/10/2023 at 14:57
Dear Benjamin Barakat,

Thank you for taking the time to share your thoughts about your stay with us at Sesriem. We're delighted to hear that you consider us the best lodge to stay at in Sesriem and inside the National Park.
Once again, thank you for choosing to stay with us, and we look forward to seeing you again soon.
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Visited in june 2023
Después de 8 días en Namibia, podemos decir que es el peor logde/hotel en el que hemos estado.

Servicio realmente malo, la comida y la cena es lo mismo: ensalada con carne o carne con ensalada. Olvídate de pedir algo fuera del menú (no hay carta) porque no te lo preparan.

El baño está fuera de la habitación (en invierno - junio) cruzar a mitad de noche a 6 grados no es lo mas agradable. Además de apenas salir agua caliente.

Las tiendas/habitaciones están bastante deterioradas.

Lo único bueno, los guías que te llevan a las excursiones.

Definitivamente está extremadamente sobrevalorado…. Por cierto, si os imagináis un logde en medio del desierto, nada de eso. Esta en una aldea.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/10/2023 at 15:00
Dear Ignacio De Bonilla,

We appreciate you taking the time to share your feedback following your recent stay with us. We are genuinely sorry to hear about the disappointment you experienced during your visit, and we take your comments seriously as they help us identify areas for improvement.

Firstly, we would like to apologize for the issues you encountered with our service and dining options. We understand the importance of variety and quality in our meals, and it appears that we fell short of your expectations in this regard. We will review our culinary offerings to ensure a more diverse and satisfying dining experience for our guests.

Regarding the bathroom facilities, we apologize for any inconvenience you faced, especially during the colder months.
We are disheartened to hear that you found our tents/rooms to be in a dilapidated condition. We take great pride in maintaining our accommodations to the highest standards, and your feedback will prompt us to review and improve our maintenance procedures.

On a positive note, we are delighted to hear that you had a positive experience with our guides during the excursions. Our team takes great pride in showcasing the beauty of Namibia, and we are pleased that you enjoyed these aspects of your stay.
Once again, we apologize for falling short of your expectations, and we genuinely appreciate your feedback. We hope you will consider giving us another opportunity to provide you with a more satisfying and memorable stay in the future.
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Visited in may 2023
Oh, wonderful experience.
Glamer camping at its very best.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/10/2023 at 15:01
Dear Robin Norton,

Thank you so much for sharing your delightful feedback about your recent experience with us. We are thrilled to read your review and learn that you had a wonderful time during your stay.

"Glamper camping at its very best" is a fantastic way to describe what we aim to offer our guests. We strive to provide a unique and luxurious camping experience that allows you to connect with nature while enjoying the comforts of a well-appointed environment.

Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything specific you'd like to share or suggest to make your next stay even more enjoyable, please feel free to reach out to us. We're here to ensure your future visits are just as wonderful as this one.

Once again, thank you for choosing to stay with us, and we look forward to seeing you again soon.
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Visited in may 2023
Very close to the worlds biggest sand dune.Hotel was good.Chef at night was amazing
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/10/2023 at 15:02
Dear Mohammed Aladsani,

Thank you for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you enjoyed your time at our hotel and that you found it to be conveniently located close to the world's biggest sand dune.

It's wonderful to know that you had a great culinary experience with our chef in the evening. We take pride in providing delicious meals that enhance our guests' overall experience, and we're delighted to hear that you found the chef's creations to be amazing.

We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like to share or suggest to make your next stay even more enjoyable, please feel free to reach out to us. We're here to ensure your future visits are just as memorable as this one.

Once again, thank you for choosing to stay with us, and we look forward to seeing you again soon.
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Visited in april 2023
Wunderschöne Lodge, die Zelt sind luxuriös eingerichtet.
Das Essen war erstklassig, der Chef PP Ein top Koch mit Showgenen.
Das Personal hilfsbereit und steht’s freundlich.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/10/2023 at 15:03
Dear Roland Stauffenegger,

Thank you for taking the time to share your review of our lodge. We are delighted to hear that you had a beautiful and luxurious experience during your stay.

It's wonderful to know that you found our tent accommodations to be luxurious and comfortable. We take great care in ensuring that our guests have a comfortable and memorable stay.

We are also thrilled that you enjoyed the first-class food prepared by our chef. It sounds like the culinary experience was a highlight of your visit, and we will certainly pass on your kind words to the Chef.

Our dedicated staff takes pride in providing helpful and friendly service, and we're delighted that you found them to be just that.

Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back in the future, and if there's anything specific you'd like to suggest or share to make your next visit even more memorable, please feel free to let us know.
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Jan
Jan
Visited in april 2023
Beautifully located in the Desert with comfy, stylish and spacious tents.
Food quality (Breakfast quite limited, Dinner- Barbecue not on the level of other Lodges) could be improved. Excursions were ok, but nothing special.
Visited in march 2023
Stunning place
Visited in march 2023
Bellissimo luogo vicino a Deadvlei. Già all'interno del parco per cui si evitano le code mattutine d'ingresso al parco per visitare Sossusvlei e Deadvlei. Moderno ma ben inserito nel contesto naturale. Tutti i giorni orici e gazzelle passano tra le tende. Si mangia decisamente bene tenuto conto che siamo lontani da tutto. Personale simpatico e amichevole. Soprattutto il ragazzo alla reception (forse si chiama Rachiel) e scherza sempre. Bravi.
Visited in march 2023
Amazing place. Impeccable location. Friendly staff. Great food. Not exactly cheap but ok for what you get. Be aware that there's no aircon just a rather unique vent/fan system which works fine but the rooms will get quite warm.
Visited in february 2023
A good one indeed. Located between the “internal” and “external” gates meaning your morning entry time depends just on the internal gate that was 5:45 am in our case. Might be important if you want to arrive by sunrise. We enjoyed the food- both dishes and the chef spending time with guests are amazing. The cottage is very nice with a bedroom and shower/washroom being obviously together but in different buildings. Highly recommended
Visited in january 2023
The lodge is really beautiful, located directly in the desert. You sleep in unique tents that are well equipped and really fancy. When chilling at the infinity pool, you can observe Oryx passing by. The dinner is very good and you have a variety of options. The breakfast however, wasn’t great unfortunately, since we had to wait really long to get some eggs.

The Sossusvlei dunes are one of the greatest experiences during our Namibia trip. Highly recommend starting as early as possible and take a guided tour to avoid to many tourists and also not get stuck in the sand. We saw the beautiful sunrise on the dunes and also observed some hyenas.

The experience is worth it, but I would recommend only staying a short time. The tents heat up and the aircon is not always working. A manager is missing to oversee the staff and it seems very unorganised, especially for the price you pay.
Visited in january 2023
安くはないですが、大満足!!
朝日が昇る前、デッドフレイの絵画のような絶景を見ることができるロッジの1つです。

夜ご飯で出たクロコダイルのバーベキューがとても美味しかった。
歌うシェフが夜を盛り上げてくれます。
きっと素晴らしい旅行になるでしょう。

※日が昇る前の時間帯のドライブには気をつけてください。野生動物が飛び出してきます。
Visited in january 2023
砂漠で朝日を見たい方におすすめです。
朝日を見るにはゲートを2つ通らなければなりません。このロッジは1つ目のゲート(開門時間は日の出の時刻)の先にあるので2つ目の開門時間(日の出の1時間ほど前)に出発すれば間に合います。
名前の通り、Dead valleyでの幻想的な風景を見ることも可能です。
サンライズツアーをロッジで手配することも可能ですが、このロッジまで自力で来れた方は全く問題なくセルフドライブで行けると思います。

部屋はとても広く、清潔で快適なラグジュアリーテントとなっています。バスルーム、トイレに行くのには外を通るので、冬に行く方は寒いと思います。シャワーの水圧、お湯の温度ともに問題ありません。
ドライヤーもついています。

共用部だけでなく部屋でもWiFiが強かったのはとても良い点です。

私が泊まったのは夏だったので、備え付けの冷蔵庫やヒーターは外気が暑すぎて昼間はあまり機能していませんでした。

料理はとても美味しかったです。
朝日を見る方は朝食をパックしてくれます。お水もいただけるのは助かります。
Visited in january 2023
The lodge is located in the park. My room was very comfortable with air conditioning available. Staff were very friendly and helpful and assisted me with finding an extension cord. Meals were served in the main dining area that was a short walk from the rooms. There was always a wide selection available including different types of game meat, salad and soup. It was a pleasure to stay here.
Visited in january 2023
Luxuriöse Lage und Ausstattung, bestes Essen. Verbesserungspotenzial besteht jedoch beim Service: der Manager latscht durch den Frühstücksraum und sagt nicht einmal guten Morgen. Sehr unfreundlich. Kellnern muss man nachlaufen, sonst wird man nicht wahrgenommen. Preis Leistung Verhältnis stimmt somit nicht. Sehr schade.
Visited in december 2022
Sossesvalley and dead valley is amazing! You must go there when you visit Namibia. We stayed with with the jeeps with roof tents at Dead valley lodge. The only way to see the sunset or sunrise is the camp inside the park cause the gate closes at night. Thanks to the very very good service of Shikongo Elias we had an amazing stay so thank you very much!!! Best regards from the Dutchies
Visited in december 2022
Great food, accommodation, and atmosphere

SUN KARROS DAAN VILJOEN * * *

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20 km à l'extérieur de Windhoek sur la C28, Windhoek, Namibia
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