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Opinions AI-AIS HOTSPRING RESORT Fish River Canyon

Members' reviews on AI-AIS HOTSPRING RESORT

2.6/5
13 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Liaan P.
Liaan P.
Visited in september 2023
Pricing was a bit of a mess, we got promised discount, but had to pay the full amount. Watch out for the baboons that try and steal from your room. Awesome location but unfortunately the infrastructure does not match the price in regards to working toilets, door locks and other basic fixes. Still worth it to go do the fish river canyon hike!
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Edelweiss v.
Edelweiss v.
Visited in august 2023
This resort has a lot of potential. However, it is not well maintained.
The shop barely has stock, and the souvenir pricing can really come down.
The restaurant food was tasty, but there is room for improvement. The price and what you get don't add up.
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Tertia D.
Tertia D.
Visited in august 2023
Groot 'spacious' wooneenhede wat effe verwaarloos is. Soveel meer kan gedoen word om eenhede te bemark. Ook die restaurant en bediening nie op standaard nie. Maar ons nogtans lekker oornag en na die Visrivierstap was dit vir ons heel luuks.
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Andre v.
Andre v.
Visited in july 2023
Service is BAD BAD
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Carel W.
Carel W.
Visited in may 2023
They are working hard to make it pleasant staff are friendly and helpful
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I S.
I S.
Visited in march 2023
Considering that the outdoor pool was not working, that there was no running water during nightime and the bar was poorly stocked, the rate of 1,350 NAD PP sharing is a bit out of range. There are many places with better value for money in Namibia. Visited 28.02.23
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Peter C.
Peter C.
Visited in february 2023
Shameful how the hot oasis of Namibia are not maintained. I'm embarrassed to send people there
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Verna D.
Verna D.
Visited in january 2023
Dirty! Derelict! Staff who are surly and disinterested. Filthy hot pools. Toilets don’t flush showers don’t work aircon doesn’t work. In the shop and bar area fridges and freezers don’t work. So in 46 degree heat you cannot buy a cold anything ! As the ONLY patrons in the restaurant the VERY surly and unpleasant staff took 40 minutes to acknowledge our presence and two hours to being 2 steaks. You pay R2500 for 2 people .. supposedly includes breakfast and dinner. But 90% of the dinner options were unavailable. Breakfast (scrambled egg) was brown dry and cold. This place is a health hazard !
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Mark V.
Mark V.
Visited in october 2022
The place is great. The food is great. However there is no one to ensure the safety of the patrons and particularly their children playing in the pools. This implies the parents are expected to ensure the safety of their children. When they don't, it falls to other users. In our experience I had a very hostile attack by a parent who was not looking after his child. I was threatened with assault. The whole experience left a very bad impression. The resort should not be abrogating its responsibilities.
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Andreas
Andreas
Visited in september 2022
Die Unterkunft war im Grunde in Ordnung. Der Indoor und der Outdoor Pool waren super. Nach einer Reklamation, dass sich die Klimaanlage nicht abstellen lässt wurde auch sofort geholfen. Zwei Männer kamen und haben sich innen alles genau angesehen. Leider war nach unserm Bad das Bargeld im Koffer weg. Da war definitiv jemand im Haus und hat alles durchsucht. Daher die schlechte Bewertung. Schade, denn dieser Eindruck überwiegt.
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Retha J.
Retha J.
Visited in september 2022
... the room was not cleaned in months, couldn't even walk barefoot on the tiles .... full of dust .... headboards of the beds were a grey colour due to dust.. only one glass in a room for 2 ... terrible service in restaurant ... quality of dinner was poor .... steak was SO chewy .... for breakfast same table as previous evening was not cleaned and our wine cork and serviettes was still on the table, table not even wiped before breakfast was served ... however the views are priceless ... lodge accommodation not recommended at all. ... NO touch at all ....
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Tarina E.
Tarina E.
Visited in september 2022
What a lovely stay, with friendly service. Just what we needed after the gruelling hike. We will definitely come again.
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chiste
chiste
Visited in october 2017
Value for money
Location
Cleanliness
Setting / ambience
Service
La route d'accès est assez éprouvante,en venant du nord .Gardes à l'entrée, on montre la résa, accueil correct ,plan pour la chambre (se sera là) .la chambre rie à dire donne sur une cour ,un mur de pierres,la sdb moderne, le restau n'est pas fameux,un piscine dans le couloir ,pas très heureux .L'épicerie n'a pas grand chose à proposer,ici on est au bout du monde .Gardes encore pour repartir .
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AI-AIS HOTSPRING RESORT

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Fish River Canyon, Namibia
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+264 61 285 7200
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