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Opinions HÔTEL LE PETIT CASTEL Juan-Les-Pins

Members' reviews on HÔTEL LE PETIT CASTEL

4.2/5
12 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in september 2023
Très bien accueilli et conseillé sur les activités et restaurations alentours.
Visited in august 2023
- [ ] I had the worst experience I’ve ever had at a hotel staying here. Coming in, we were charmed by the familial feel of the hotel. The male owner was very welcoming and from check in, gave us recommendations about the area and everything we needed to know about the hotel. We were staying for a while, so we were satisfied with the charm and amiable male host. However, the cleaning person was extremely rude. When asking if she could come back for turn-down service 5 minutes later. She started to rush us, saying that it was her last room. She left garbage in the room leading us to believe that we had to throw away our trash somewhere outside the hotel. The female host was also extremely rude from the beginning of our stay. We had started to avoid her when we could. We did not feel comfortable asking her questions or running into her at all. We were told all of the fees that came with borrowing towels and breakfast, etc. at check in. Yet, when we went down to the desk to ask for towels, she acted like we couldn’t afford to rent them (a few euros per towel). We had two rooms under different names and different reservations for four people. As one person in our party got sick, one person was forced to get a room at a nearby hotel for the last night of our 8 night stay. We planned to check out and meet at the other hotel to catch our train. At checkout for the one room, we were told charges that did not compute. Upon looking at the itemized bill we tried to reconcile the bill with the items and services used (breakfast, minibar, towels). The calculations were off. The other person in our party had to come back to dispute the charges. We informed the woman that we had a train to catch and we don’t have time for the wrong charges. She told us to wake up earlier. I indicated that that is horrible customer service and used some choice words. She did not have anything to say. Finally she recalculated and gave us the correct price. I paid and turned to leave as our car had arrived to take us to the train station. She started to inquire about the other room that the sick person was still in (a completely different reservation). As two of us stated that the other person was still in their room (this was ahead of the checkout time) and we had a train to catch. She grabbed the third person’s bag as they were pushing it toward the entrance, in an effort to stop us from leaving. She started to play tug of war with the bag. As three of us sternly tell her to let go of the bag, she finally does. It seemed that because all of our party consists of young adults and most of us black young adults, the female host had decided from the beginning of our stay to be rude. We kept the rooms clean and adhered to all rules, so the poor attitude was extremely uncalled for. I would not recommend this hotel to anyone, it was charming but basic and her actions were inexcusable. There are much better hotels in the area. Do not stay here! Charging the wrong price should warrant an apology not assault.
Visited in july 2023
J'ai récemment séjourné dans cet hôtel, et je dois dire que mon séjour a été une expérience décevante et frustrante du début à la fin. Malgré les avis positifs que j'avais lus en ligne, je n'ai trouvé aucune raison de recommander cet établissement à quiconque. L’accueil était très désagréable, les chambres étaient sales et mal entretenues et le service était médiocre.
En résumé, mon séjour à l'hôtel a été une déception totale. L'établissement ne mérite certainement pas ses éloges en ligne. Je ne peux que conseiller aux futurs voyageurs d'éviter cet hôtel à tout prix. Il y a sûrement des options bien meilleures et plus agréables disponibles dans la ville.
Visited in july 2023
Hyggeligt hotel med super service.
Visited in june 2023
Mukava pikku hotelli. Palvelu saa 10+. Erittäin hyvä keskeinen sijainti. Ei nyt mitään luksusta mutta erittäin hyvä hinta/laatu suhde.
Visited in june 2023
Wunderbares kleines Hotel am Fuße des Cap D' Antiebes. Bezaubernde Eigentümer und Rezeptionistin - nehmen sich Zeit und geben sehr gute Tips. Zimmer klein dafür liebevoll eingerichtet und alles sehr sauber. Für uns - hauptsächlich zum schlafen - ausreichend groß. Standort: jeweils zu Fuß ca. 10 min. zu den Stränden Plage du Ponteil/de la Salis auf der östlichen Seite und Plage de Juan le Pins auf der westlichen Seite der Halbinsel. Ca. 15 min. zum nächsten Bahnhof (Gare Juan-les-Pins) als unser Ausgangspunkt für diverse Städtereisen (Nizza, Cannes, Grasse, St. Paul de Vence, Menton und Monaco) mit dem Zug und in die schöne Altstadt mit vielen Möglichkeiten zum Einkaufen, Essen und Besuch des traditionellen Marktes. Bushaltestellen sind in unmittelbarer Nähe: z.B : Citybus zum Plage de la Garoupe, zum Criquens de la Garoupe oder auch in die Altstadt - Tickets im Bus um wohfeile 1,50 Euro.
Kostenlose öffentliche Parkplätze waren bei unserem Aufenthalt in unmittelbarer Nähe zum Hotel vorhanden. Kleines Manko - Fenster auf Chem. des Sables ausgerichtet - bis Mitternacht Verkehr - bei offenen Fenster gewöhnungsbedürftig. Frühstück kann flexibel (am Vortag) dazu gebucht werden. Kein Lift - daher gesundes Treppensteigen angesagt. Beim Hochbringen des Reisegepäcks wird jedoch sehr gerne geholfen :-). In Summe ein sehr schöner, angenehmer Aufenthalt - wir kommen gerne wieder.
Visited in april 2023
Bel piccolo hotel,gestito egregiamente dai proprietari.
Gentilissimi,premurosi e dobbiamo dire,anche molto attenti ai nostri bisogni.
Ci hanno persino dato per un pomeriggio,due asciugamani per il mare, l'auto, nel loro piccolo parcheggio,con telecamere...e ci hanno fatto restare l' auto fino a quando non siamo andati via.
Pensate che per dovere,dovevamo andare via , o togliere comunque
l' auto entro le 11... l'abbiamo lasciata, comunque chiedendolo per piacere,fino alle 14.
Camera carina e piccola,ma ugualmente confortevole
Bagnino piccolino ,funzionale,ma come in tutta la Francia....no bidet.
Zona bellissima...tranquilla e a esattamente 4 minuti a piedi da Juan Les Pins
E esattamente a piedi ,8 minuti da Antibes.
Juan les pins città molto bella per i bar,e spiaggia,cito il Cristal ed il Pam- Pam
Per cenare sicuramente il ristorante
L' Horizon,lungomare .
Vedete recensioni del ristorante.
Da non perdere.
Sicuramente noi,vogliamo assolutamente tornare in queste zone e all'Hotel Petit Castel...
Veramente da 10
Andate di persona in vacanza li ..vi assicuro che resterete Soddisfatti!!!????
Visited in april 2023
Bel établissement bien situé à mi-chemin entre Antibes et Juan-les pins (20 min à pieds)
Chambre très agréable et propre.
Petit-déjeuner copieux
Accueil chaleureux.
Je recommande
Visited in march 2023
Great location for Antibe and Juan Les Pins. If attending MIPIM bus stops within a 5 min walk. Staff are lovely and hotel rooms are a good size, clean and have air con. Wine outside in garden recommended.
Visited in august 2022
Personnel, emplacement et hôtel exceptionnel.
Visited in july 2022
Ein sehr schönes und gemütliches kleines Hotel, zentral gelegen, zu Fuss ist Antines und Juans les Pins gut erreichbar

+saubere, schöne Zimmer, klein aber Fein
+Klimaanlage und TV
+Frühstück jeden Tag frisch vom Bäcker
+hilfsbereites und freundliches Personal
+ruhige Umgebung mit gemütlichem Gärtchen
+Sonnenschirme und Strandtücher für Strandbesuch vorhanden

-leider keine Zuckerfreien Alternativen bei Frühstück vorhanden, der Besitzer ging jedoch extra für uns Zuckerfreies Joghurt einkaufen

Gerne wieder einmal !
Visited in july 2022
fantastic!! wonderful staff and nice breakfast

HÔTEL LE PETIT CASTEL * * *

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Carte de l'emplacement de l'établissement
22, chemin des Sables, 06160Juan-Les-Pins, France
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