HOTEL SASSI * * *
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Hotel with well-equipped rooms with a spectacular view of the sassi
Hotel Sassi is not quite like the others. Mr. Cristallo will inform you from the outset that he was the first to build a hotel in the Sassi and will be happy to explain how; a former engineer, he was a witness and actor in the history of the city. The spirit of the troglodytic houses has been preserved with simplicity. The rooms, well equipped, have all those wonderful vaults that make them so singular. Some of them are partly dug into the rock, others offer a spectacular view of the sassi and the Duomo.
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Members' reviews on HOTEL SASSI
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
But the real issues began when I entered my room. The cleanliness was appalling - there was dust and dirt everywhere, and the bedding was stained and worn out. I even found a spider crawling on the bed! The bathroom was no better, with mold growing on the walls and a perpetual musty smell.
The breakfast was also extremely basic, with a limited selection of stale pastries and overcooked eggs. And to top it all off, the service was unfriendly and unhelpful.
I was really looking forward to exploring Matera, but the Sassi Hotel's subpar conditions and service made my stay a complete disappointment. I would not recommend this hotel to anyone, and I hope they take the necessary steps to improve the conditions and service.