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Opinions ROYAL PALACE WESTWOOD HOTEL Los Angeles
Members' reviews on ROYAL PALACE WESTWOOD HOTEL
4.6/5
14 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
El desayuno fue más de lo que esperaba, sencillo pero con lo esencial. Las habitaciones son regulares, algo viejas incluso, pero la cafetera, el microondas y el mini refri son un plus.
No hay que esperar lujos pero el hotel es suficientemente cómodo para descansar.
Lo recomiendo y sí volvería.
We were there for early morning medical appointments at UCLA. Upon check in, they started impressing us with their policies and service. They clearly want to make folks feel good about RP and feel comfortable in returning when future medical visits are required. Yes, there is a shuttle to UCLA; the phone number to request a shuttle is posted by the front door. Yes, we can leave our car parked there after checkout so long as we leave our key if we're blocking somebody else. They recommend we leave our luggage inside instead of in the car; it's a good neighborhood but better safe than sorry. The free breakfast was continental, but better than most continental breakfasts with fresh fruit, waffles (or pancakes? I was rushed and skipped them), yogurt, orange juice, plus all the usual stuff.. The beds were comfortable. The rooms were clean. My wife is allergic to all kinds of cleaning supplies, but was not bothered in the least. We were mildly concerned about older reports of mold because I'm highly allergic. I had fewer problems with allergies there than at home, so I consider the reports to have been corrected.
Royal Palace isn't a resort style hotel. Those hotels can run $500 a night or more in West LA. If you want to visit Los Angeles for the many things visitors like, Westwood, UCLA, shopping, beaches, etc. Royal Palace is a clean affordable home base that doesn't try to keep you on site but does try to accommodate you.
However, the building is showing serious signs of wear. My door had a gap so large there was light pouring in from the hall. MnM candy on the floor, which was clearly old and dirty carpet. Someone had clearly smoked many cigarettes on the balcony and the room smelled like smoke/must. The ceiling in the bathroom is so wet it looks like it may cave in at any time. Only two plugs in the room worked and everything looked dirty (switch plates, walls, etc). There were also at least 10 small fruit flies/bugs in the room over the three days I was there and I’m not sure how they got in. This place needs work. If you’re staying here for surgery, consider the hotel next door for something more updated. I’d be worried about healing here or even getting sick from staying here. Really needs work.
Edit: Received a prompt and detailed reply from management upon posting. I really appreciate their attention to detail in my reply and am hopeful they will get the remodel they need soon. Added an additional star (2* to 3*) because of this reply.