PALM SPRINGS RENDEZVOUS

The place is shut down!

Canceled our reservation due to a "renovation". They said deposits would be returned in a week.
No deposit was returned. Ever. Wells Fargo confirmed this.
No one picks up the phone or responds to texts.
Finally got a text back two weeks later, and they lied again.
My husband and I used to love this place, back when it was owned by the original owners.
New management is unethical.
Don't trust them with your money.

We had high hopes. The room is fine enough- there’s a mini fridge which is larger than most hotel mini fridges and the bed is comfy. The description said the room opened to the pool which to me meant something different than what it is. The most important and unfortunate thing is that there are no pool umbrellas. We ended up buying a day pass to a Hyatt. Super bummer. All we wanted to do was lounge at the pool with quick and easy access to our room not surrounded by Hilton/Hyatt type families. Once the sun went down and we could enjoy the pool area it was cool. Dig the non corporate vibe. It’s quiet. That being said they say there is music playing to create a vibe and there isn’t.

Canceled our trip a few weeks before we were due to stay here due to a "major renovation". Apparently, that renovation isn't planned far enough ahead to give us a heads up before. Prices in Palm Springs went up significantly in the meantime, of course. Unprofessional.

We booked the Rendezvous as a buyout for our 2020 wedding anniversary accommodation mid-2019 and ended up postponing due to the pandemic until Easter 2023. It felt like a very long wait with management changes and friends dropping out and all kinds of stresses, but I'm here to say, that in the end it all came together: Friends who stayed here absolutely loved it, the rooms are enormous and the buyout was a dream - we had a poolside mixer with a fabulous local DJ (DJ Modgirl on Instagram, find her) and a local caterer, and Donald & Kathy were super helpful in sorting the access & facilities. The commercial kitchen & dining room were ideal for our purposes, especially with no staff on site meaning we could choose our own music and stay up super late without annoying anyone. We're so happy we chose the Rendezvous. I see it's up for sale now, it's almost tempting to get my friends to club together to buy it - if we lived in the US that might have been a plan!