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Opinions LAGUNA BEACH LODGE Laguna Beach
Members' reviews on LAGUNA BEACH LODGE
4.3/5
37 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Me and my husband travel a lot and we have not encountered this type of inflexible policy anywhere else.
What I found even worse, and which solidified the fact that I will not do business with this company is that I called and asked to speak to the manager about it (I have two ailing relatives in the state where I live and they are often rushed to the hospital and sometimes have to stay there…hence my travel plans sometimes change)
The manager never called me back.
In congruence with being objective: this hotel is in a beautiful location with optimal surroundings.
It is a place where you can go and spend time with pleasure at any time of the day.
Definitely recommended.
There’s a reason this place is 4.8 stars with 5k reviews. Unbelievable service, food is spectacular, and the property upkeep is next level for a resort that’s almost 20 years old.
The staff are also genuinely happy and extremely appreciative to work here.
The hotel is amazing best customer service and super pet friendly. Amazing staff!
As for The Ranch itself - the location is breathtaking, the food is delicious, the rooms are clean, and the service is impeccable.
Highly recommend this place for a cozy and romantic evening.
Even she was at fault, no apology was made and continued with the hostile attidude.
Very disappointing service and never coming back.