BARCELÓ BILBAO NERVIÓN
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2024
Recommended
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2024
Hotel close to the Guggenheim, Casco Viejo and Bilbao City Hall.
Situated on the promenade along the Nervión River, 10 minutes walk from the Guggenheim, this contemporary hotel offers 350 modern and fully-equipped guest rooms. A design success that combines light wood with shades of olive green and lavender. In its Ibaizabal restaurant, appreciated by visitors and locals alike, you will enjoy quality Basque cuisine, offering good value for money at lunchtime thanks to its daily menu. Be careful, plan a large budget for the parking lot!
Did you know? This review was written by our professional authors.
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Members' reviews on BARCELÓ BILBAO NERVIÓN
4.2/5
28 reviews
Value for money
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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El hotel es un poco caro pero si te lo puedes permitir el precio lo vale.
Por sacar una pega diría que las paredes son un poco finas y se escuchan a las parejas de al lado pero no es algo que no pase en la mayoría de los hoteles.
I recently stayed at the Barceló Bilbao Nervión hotel, and unfortunately, my experience was marred by several issues. While the location was excellent, opposite the Guggenheim Museum and with easy access to the city center, and the lobby and room design were pleasant and modern, the problems began with the parking.
Despite booking the hotel with parking included, we were told upon arrival that all parking spots were taken, despite being assured earlier that we would be able to park. This was unacceptable, especially since the hotel only has 50 parking spaces for over 340 rooms, which is misleading and not transparent.
Additionally, we booked a room with a king-size bed, but were given a room with two single beds pushed together, which was unsuitable. When we requested a change, the new room provided was not prepared for MyBarcelo club members, lacking benefits.
The overall experience was disappointing and below expectations. As a loyal customer of Barceló for many years, I have been disappointed with recent experiences and have cancelled a future stay in Barceló San Sebastián, replacing it with another hotel. Unfortunately, Barceló has transformed from a respected chain to a mediocre quality and service network. In the future, I will think twice before booking a Barceló hotel.
My second star only for great location!