EMBASSY SUITES BY HILTON BATON ROUGE ^{* * *}

This is the dirtiest Embassy Suite I have ever stayed at I travel regularly for my business the carpet the walls doors dirty filthy when I complained I was told the room was clean absolutely not no one came to check out my concerns then when I tried to rest in they start banging on my door at 8am Embassy Corporate Management should be ashamed they are bring there brand

Well. Customer service did not direct us in which way to our room. There were 2 elevators on each side of the hotel, and we just chose one to get on. Luckily, the one we chose, our room was on that side. Also, we had to go to the other elevators anyway because one on the side we resided on was broken, and it literally took 15 min for it to get to us. The next time we just went to the other side of the hotel being it was people waiting, and it was super slow. Once we settled in for the night in the room, I went to take a shower, and there was long hair all over the shower wall, the floor, and the back of the bathroom door. This shows me housekeeping is not great at all and is half cleaning these rooms. I was kind of iffy about getting into bed (Are the sheets clean?). Anyway, the hair in the shower was awful. Also, the walls are so thin, while in bed, I can hear the person in the next room on each side of us, taking a shower and actually using the toilet in the bathrooms. I'm not a very heavy sleeper. Therefore, I could hear every time someone was in there. The plumbing also is not great at all. We had breakfast at the buffet. The buffet station was not wiped off from food drippings. So I only got bacon from there. However, the omlette station was AWESOME. The cook at the Omelet station was very nice and pleasant. He also kept his station clean while cooking. So yall might want to keep him there. I wish I had gotten his name. We checked out today so yall will know who he is that worked. Considering this is a luxury hotel, I would have expected better quality. The location is good, close to stores and dining.

I had to move to at least 3 rooms because of a moldy smell and cleanliness they do keep their lobby clean and try real hard at breakfast .8

Hospitality is this Embassy Suites specialty. From the front desk to room service and service personnel all around, this hotel excels where so many these days fail. Every aspect of my stay was pleasant and relaxing. Professionally staffed throughout. Rooms were clean and sanitary. Room service food is excellent and welcomed after a long day of travel. Rooms are quiet and the location is convenient to the interstate.

Rooms are not so clean breakfast was great the cooks and people that work there seemed unwelcoming I heard a lot of guest complaining about there treatment I also saw one guy tell a guest do you think you can move and the cook rolled his eyes and told the lady that order two things you sure that's enough and you could see she got inbressed