EVANGELINE DOWNS HOTEL

Stayed here for our annual FAMILY REUNION in July 2023. We use this hotel EVERY YEAR.I was told that I had a smoke free room but the room smelled like straight smoke. My grandbaby has asthma so I had to change rooms with a family member. Notified the front desk and was told that I couldn't be moved nor accommodated in any fashion. Maintenance came and stated that the floor that I was on was half smoke and half non smoking ????
Why not have a full floor of smoking. That shyt made no sense to me. Maintenance turned on the vent machine (whatever it's called) to supposedly help with the smoke smell. nOPE didn't work. Next year (God Spare) I'm letting the family know that WE DO NOT NEED TO USE EVANGELINE DOWNS!!!!!! We gave you guys some business that weekend.
Only good part is that we were able to sit in the front and congregate until we got tired. The ONLY THING THAT WAS GOOD. Others had issues but I'm just speaking on mine. The outside looks inviting but once you get inside your room. All hell breaks lose. Close it up, floor by floor and remodel each room. The casino wasn't any better. That part was smoked out for real. I had a mask on and still couldn't take it. UPGRADE UPGRADE UPGRADE. I'll be following my other members to other hotels next year. This was horrific.