THE HOTEL BENTLEY

I love the history and decor of this hotel. It is truly amazing. I was not expecting this when I first booked my reservation. The service is exemplary as well.

Beautiful hotel. Pricey and the housekeeping was very poor.

The restaurant service is great. Ms. Gloria has a beautiful smile and is always welcoming. Very knowledgeable about the different cuisine too.

The Hotel Bentley staff stole everything out of our room ON OUR WEDDING NIGHT on October 28th, 2023, even though we were booked for another night and had verbally asked them not to clean the room and had a DND sign. It was like pulling teeth to get only SOME of about 20 articles of clothing back in 4 different bags over the next 48 hours. The housekeeping staff acted incredibly pissed that I would have the nerve to want my own stuff back and kept coming back when things were still missing. One of the items that was never returned were my husbands initial cufflinks I had given him the day before as a wedding day gift. AND the shirt they were on! I’ve stayed in many different hotels all over the world and never once had that happen to me. The room raided and swiped clean. And this is supposed to be some fancy special hotel? The Bentley is just like everything in Alexandria, overhyped and utterly disappointing. A damn joke. The beautiful lobby is the literal only thing it has going for it anymore. Unless you like being treated like garbage, go somewhere else. Anywhere else.

And no, my wedding was not the the one at the Bentley that night so it had nothing to do with staff feeling some type of way about us. But they did see us arrive and leave in my huge white gown so they knew there’d be good “loot” in our room I suppose. Some “luxury service”‘alright. Absolute scum bag staff.

The mirror room was awesome.