Results Hotel Monroe – West Monroe

HILTON GARDEN INN WEST MONROE * * *

Hotel • €€
2.1/5
• 22 review

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400, Mane Street, Monroe – West Monroe, The United States Of America
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+1 318 398 0653
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2024
Recommended
• 2024

The Hilton Garden Inn West Monroe is a contemporary hotel located adjacent to the West Monroe Ike Hamilton Expo Center in West Monroe, Louisiana. It is less than 6 miles (9.6 km) from the Biedenharn Museum and Gardens. The hotel's rooms are decorated in a casual style and feature a custom-made bed, flat-screen TV with premium cable channels, microwave, mini-fridge and free high-speed Internet access. Superior rooms and suites also feature a separate living area with sofa bed. The hotel offers a cooked-to-order breakfast at an additional cost. Wi-Fi is free throughout the hotel. Parking is available at an additional cost. The hotel has disabled access and air conditioning.

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Members' reviews on HILTON GARDEN INN WEST MONROE

2.1/5
22 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Matt G.
Matt G.
Visited in march 2024
The worst hotel I've ever stayed at and I've been around the world. After driving for 15 hours, lady at check in was rude and said she was trying to get a hold of me all day because they didn't have a room for me. I had a reservation for over a month, how could that be. She found a room for me and that was a mistake. I should have seen the writing on the wall, I regret not sleeping in my truck. The room was filthy and that's a understatement. I found moldy chicken at the foot of the bed. I don't think the room was ever vacuumed or cleaned since the hotel was built. The bathroom had everybody's hair but mine on the floor and in the shower. For a second I attempted to start the shower but after seeing all the clumps of hair in the shower and the drain not draining, I backed out and just left. Think twice before staying at this place and keep driving to the next hotel. A crack hotel would probably have been cleaner.
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Steve M.
Steve M.
Visited in march 2024
I deleted my 6 year old 5 star because the owners have let this place go. Rusty bathtubs, dirty microwaves, flaky Air conditioners. Then, the incompetent lady at the front desk charged my daughter's card even tho I used my own. The result was we both were charged with a hold for 3-5 business days. No offer to compensate their mistake and just blew it off said nothing they can do. We stayed here every year for a decade and will never stay here again. I will be contacting Hilton corporate as it is clear from the canned owner response they're not truly addressing the issues in this once great hotel.
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Rachael R.
Rachael R.
Visited in march 2024
From the moment we checked in it was a nightmare. Front desk lady was extremely rude. Walked into our room and was hit by a strong odor. We started looking around the room are it is disgusting. I have never stayed in a hotel this dirty. Will never stay here ever again. DO NOT recommend.

EDIT: they also accidentally charged my card $450 when Patricia at the front desk told me I wouldn’t be charged. Now I have to wait days to get almost $500 back. This place is absolute trash.
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Victoria Q.
Victoria Q.
Visited in march 2024
Aside from the kinda cute front this hotel is full of drawbacks, there is mold growing on the walls in the bathroom, all the water is hard water which in ifs self would be fine but its also BROWN, breakfast is an additional $15 per person, beds are ok not terrible but not comfortable either, and only one bag dolly, 2-10 would not recommend.
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A C.
A C.
Visited in march 2024
Breakfast NOT included. It’s $15!!!
Never have I stayed at any similar hotel in the United States where breakfast wasn’t included.

Stopped to sleep and eat. Didn’t eat. Would never pay $15 for dry bagels and reconstituted eggs.

The water is brown. BROWN.
I need a shower after my shower.

Room seemed clean enough. Wasn’t there for more than 9 hours.
The bed is not very comfortable, but not completely awful. Didn’t sleep well.
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