Back to plant data sheet CRESTA THAPAMA HOTEL

Opinions CRESTA THAPAMA HOTEL Francistown

Members' reviews on CRESTA THAPAMA HOTEL

4.1/5
32 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Visited in november 2023
Perfect and Cosy
Visited in november 2023
Great service I got
Visited in november 2023
I liked everything about the hotel.
Visited in october 2023
Very comfortable hotel with great helpful staff. I booked room on day with loud party outside. They change may room to larger, different one without surcharge. Many thanks
Visited in october 2023
Good
Visited in october 2023
There was no water in Taps and toilet this morning. I complained when checking out only for the lady at reception to suggest that if I want compensation I should contact Water Utilities! This was really unacceptable because they have backup for electricity. Why not backup water too
Visited in august 2023
My stay at Cresta Thapama Hotel was enhanced by the enjoyable evening spent at their bar with lively music. The ambiance created a pleasant atmosphere. While my experience was positive, there were a few aspects that could have been improved. Overall, I rate my stay 4 stars, with the vibrant bar being a highlight of my time there.
Visited in august 2023
Good place to chill
Visited in june 2023
Convenient for when you don’t have a set of wheels. Mall within 5 minutes of walking.
Visited in june 2023
I loved it.i would recommend a lot of people there
Visited in june 2023
The hotel room is clean but without soap for bathing, the place next to the mall, but they have to improve the food. Other services are good
Visited in may 2023
Perfect place. Frequent cleaning of their swimming pool required though
Visited in may 2023
Great place to hang out with friends over a sundowner after a hectic day at work. The Thursday and Sartaday happy hour are a definate yes. The rooms are great and the service is applause worthy. Located in the heart of Francistown, the hotel is near malls and food outlets.
Visited in may 2023
Fine good
Visited in april 2023
rooms spacious,neat and town centred
Visited in april 2023
Good ????
Visited in april 2023
Never slept at Thapama as it is in my town, but each time I go there for conferences service is always top notch. I highly recommend them.
Visited in april 2023
It was very great. But they need to clean their swimming pools more and thoroughly other than that it's a great place
Visited in april 2023
Beim Frühstück waren nicht genug Kaffeetassen und Gläser vorhanden. Man mußte aus mehrmals nachfragen. Dann Abends in der Bar kein Bier mehr da. Nicht organisiert, die Bedienungen teilweise unfreundlich. Ich empfehle mal für alle Angestellten eine Schulung. Vielleicht hilft das. Heike Boullay
Visited in february 2023
An amazing place. The only downer was the drinks menu. They need to add more items
Visited in february 2023
The place is so cool and enjoyable, like a place to visit
Visited in january 2023
Not bad
Visited in december 2022
Small things like towels tea leaves milk and sweeteners were not available in rooms, on towels there was 0ne of each type all the time. We ordered room service dinner it came after 2 hours after we had complained and the quality of mutton was terrible and badly cooked and my wife's fish had uncooked white stuff which looked like flour. . I have used Cresta hotels in the region including Tapama and have always enjoyed my stay but not this one. I have let bygones be bygones.I have given my experience so that no other guest goes through what we experienced. I appreciate that you might have lost some skils during Covid that's why I never made it a big issue other than voicing my displeasure for example at reception we had a small misunderstanding over booking rates only to discover that the rate had not changed and what caused differences was the online and inhouse rate and we all laughed it off as it was much ado about nothing.
Visited in november 2022
What a nice place
Visited in october 2022
Perfection.
Visited in october 2022
????????beautiful place. Excellent customer service ????
Keep it up ????
Visited in october 2022
They make a mean lamb chops.
Good service all round
Visited in september 2022
One of Francistown finest.
Visited in september 2022
Very central hotel, however it is looking a bit run down now and could do with some refurbishment. Half the swimming pool is closed and the grounds are looking a bit shabby. Rooms are dated and the carpets are old. Disappointing for the price we paid to stay there.
We checked in at 3pm and reported that the bathroom didn't have any towels. Then we reported it again at 6pm and then at 7pm and still no bathroom towels arrived. Quite disappointing after a long drive. They finally turn up at 7:30pm.
Visited in august 2022
Very expensive. Bird and frog noise at night made up for cost. Great location

CRESTA THAPAMA HOTEL * * *

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Plot 6386, Private Bag 31 F, Blue Jackert Street, Francistown, Botswana
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