HÔTEL TOREL AVANTGARDE
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Hotel for a luxury stay on the banks of the Douro with fully equipped rooms and suites, named after an avant-garde artist.
A magnificent address for a luxurious stay on the banks of the Douro. The 27 rooms and 20 suites at the Torel Avantgarde are superb, spacious and fitted with top-quality bedding... Some have balconies and splendid river views. They are named in tribute to an avant-garde artist (Pessoa, Nina Simone, Oscar Wilde, Francis Bacon, Simone de Beauvoir...) and decorated according to their artistic vision. The Digby bar-restaurant serves excellent traditional and gourmet cuisine. Delicious breakfast and attentive staff.
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Members' reviews on HÔTEL TOREL AVANTGARDE
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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De belles chambres, joliment décorées et vastes.
Le petit-déjeuner est très varié, et excellent.
Le service de voiturier est appréciable à Porto.
Merci à toute l'équipe du Torel Avantgarde !
I am beyond shocked by the lack of response from the hotel, especially considering the subpar experience we had during our visit.
We actually just wanted to have a spa day but
the absence of a functioning sauna, NO relaxation spaces at all, were major disappointments. during our treatments half of the group needed to wait in an outdoor whirlpool for 85 minutes and hasn’t had any area to stay inside - side fact it was raining and only 10 degrees.
The exorbitant cost of the massages did not align with the quality we expected from a 5-star establishment, and even after requesting more pressure, the service did not improve. (280€ for two massages)
The evening took a turn for the worse at the hotel bar, where three of us experienced severe stomachaches and two vomited all night after consuming a Cesar salad. This food poisoning ruined our last day in Porto, and one friend is still unwell. Our anticipation, fueled by the internet's promising images, turned into utter dismay.
The lack of response from your team is completely unacceptable. We eagerly await your statement to address these issues promptly.