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Opinions LE KONOKONO BUNGALOW HOTEL Jean Tac
Members' reviews on LE KONOKONO BUNGALOW HOTEL
3/5
23 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
LE KONOKONO BUNGALOW HOTEL
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The staff at Konokono Villa were not just indifferent; they were downright rude. Their demeanor made any attempt to seek assistance or information an exercise in frustration. It's disheartening when you're treated with such disregard during your stay at what is supposed to be a hospitality establishment.
Adding to the dismal experience was the shocking revelation that they do not serve soft drinks or even juice. In an age where basic amenities are expected, this was a blatant failure on their part. To make matters worse, when we mentioned that we would bring our own soft drinks, they had the audacity to inform us that they would charge us for the privilege of bringing our beverages. It's absurd to think that a guest would be penalized for trying to compensate for the lack of a basic service.
In essence, our stay at Konokono Villa was marred by a complete absence of hospitality, from the initial welcome to the discourteous staff and the refusal to provide even the most basic beverages. I would strongly caution anyone considering this establishment to think twice and explore alternatives that value their guests' comfort and satisfaction. It's a regrettable experience that I would not wish upon anyone seeking a pleasant and accommodating stay.
The least, they don't even deserve any review.
Electricity cut for 2 hours eventually was repaired
No wifi working as per staff router problem and was advised buy your own data package...????
Minibar fridge was just avaible in some room when was asked they said dont have ( 34° hot summer)
Service was very bad as per my experience and my family experience
(1) there was no hot water in the bathroom, had informed the staff 2 times but still no action was taken;
(2) regarding food there was no great variety. Had expected there would be some local food combination or even a buffet but was disappointed. Regarding breakfast also, i think they were cutting costs. If you are late for breakfast, you may have only bread and butter;
(3) had hoped for some entertainment during our stay but was disappointed again;
(4) there was no tv connection in our room
Hope the shortcoming will be taken into consideration. Tnx
No swimming towels available there.
Restaurant & bar are closed as from 20h30, no animation.
Limited food option, specially for the breakfast.
Some employees has been very rude, no customer service.
The good point is the hotel location.
The staff is pleasant. The setting is friendly.
Unfortunately the levels is the half-board formula:
breakfast not very appetising,
dine simply take up.