Results Hotel Balaclava

THE WESTIN TURTLE BAY RESORT & SPA

Hotel €€€
4.7/5
63 review

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Route Côtière, Balaclava, Mauritius
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2024
Recommended
2024

Nice business hotel, open to vacationers who like big hotels with great comfort and teleportable rooms in Balaclava

A happy marriage of wood, stone, glass, nature and water, the Westin is, aesthetically speaking, a very beautiful business hotel, also open to holidaymakers who like large hotels with great comfort and rooms that can be teleported anywhere in the world. This 199-key establishment has kept its promise, with the chic materials echoing the quality and plurality of its 5-star services: six restaurants and bars, spa, tennis, fitness, water sports, diving club, mini club, etc.

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Members' reviews on THE WESTIN TURTLE BAY RESORT & SPA

4.7/5
63 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in october 2023
We had a wonderful stay at Westin Turtle Bay.
Everybody was so kind and service minded. Highly recommend it.
Visited in october 2023
We have had a fabulous stay at the Westin Turtle Bay Resort. The attention to detail has been fantastic from all the staff.

The food was amazing and with the vast array of different cuisines located on site every day was unique. We particularly enjoyed the breakfast buffet and the live preparation stations.

The resort has many unique complimentary activities such as water activities, yoga and sound healing which we were able to take advantage of on a daily basis. Thank you to Yash/Gooey for taking good care of us at the boat house!

We would also like to take this opportunity to thank Anas, Rais, and Rajveer for going out of their way to make sure we were comfortable at all times and were able to make the most of our trip and all that Mauritius has to offer.

Also to Anil who provided excellent room service and made sure our room was always in an immaculate condition. He is an asset to the team.

Lastly thank you to the lovely ladies at the resort spa who looked after us and provided the most relaxing treatments!

We loved every minute here and would highly recommend this resort!! 10/10.

Many thanks, love from the 1313 girls!
Visited in october 2023
Westin Turtle Bay – Staying with Friends

PROs: In my opinion, there's hardly anything to mention at this level when it comes to the rooms, the resort itself, and such. Everything is as expected or even better. The property is very clean and in harmony with nature and the plant life. Right along the hotel, there's a reef with beautiful black lava rocks jutting out of the sea, and there are several "natural pools." In the bay next to the adjacent hotel, you have a fantastic sandy beach, and within 10 meters in the water, you can find corals and a vibrant underwater world.

There's a "Whisper Pool" where you'll only find adults, and it's really peaceful, and a "Main Pool" where it's livelier but still pleasant. The highlight of the hotel is undoubtedly the food. From the breakfast buffet with a gluten-free corner to the Beach Grill Restaurant and the Indian restaurant, it's all top-notch. The "Fusion" Sushi Restaurant and the "Mystique" Thai Restaurant are truly sensational. I can't remember ever having such high-quality, perfectly prepared food in a hotel. Even in upscale dining in Austria, it's hard to find dishes of this quality, which is available here in "All-Inclusive."
The real asset of this place is unquestionably the staff. I travel a lot and stay in 5-star hotels worldwide, and I haven't come across anything like this. When, after 9 days, you feel like you're leaving friends behind, a lot has been done very, very right.
I'd like to explicitly mention a few people who, in my opinion, go above and beyond in their jobs:
Raja – Mystique Bar – sensational cocktails with that special touch and an incredibly good person who, with his passion for gastronomy and fantastic conversations, turns hours into minutes.
Vimal – also in the Bar/Beach/Restaurants area – keen to share knowledge about the country, very attentive, and always there before you even start looking for him.
Kevin – Mystique Restaurant – great dry humor, always on the move, and displays an enthusiasm that turns regular days into extraordinary ones.
Sarvesh and Cedric, both waiters in the restaurants – incredibly attentive, glasses are refilled as soon as they're empty, always eager to offer more than required, and they work with such joy that you can't help but smile when you see them.
Last but not least: Rozia – our housekeeper – the many amazing towel animals, flowers, and, most importantly, everything was always perfectly clean without us noticing anything – sensational.
I could list many more, but the ones mentioned above truly delivered an exceptional performance and deserve special mention.

It's worth noting that there were two different bands and DJs for daily live performances, and most of the acts were more suited for a big stage than a beachside sundowner. We really enjoyed these nearly-private concerts and even planned our daily schedule around them.

CONs: There are some tiny things that could be improved, such as the "Boat house." There are laser sailboats, but they're essentially for solo use, and your partner has to wait. The pedal boats are great. The staff at the handover are quite enthusiastic, but the staff at the rental itself is somewhat questionable. It surprised not only me that you have to pay cash there rather than with a card or charging it to the room. Also, the fact that you can only get snorkeling equipment for the reef when booking a tour and a few other minor issues are unfortunately not up to 5-star standards. So, it's a good idea to bring your own snorkeling gear or buy it inexpensively in Mauritius. Highly recommended in this beautiful bay. Otherwise, you'll miss out on a fantastic underwater world.
In conclusion, I would generally recommend bringing USD or EURO for a vacation in Mauritius, especially if you plan to go on tours and excursions.
Visited in october 2023
Westin Turtle Bay was a dream to stay in. My husband and I stayed for a week and were blown away by the hospitality and beauty of the hotel. Breakfast was also excellent, with a varied spread each day. Special shout-out to Pamela, Vedhoshree, Toushita & Manisha for their daily service with a smile & impeccable hospitality, and Rais (from concierge) & Rodolpho (for pre-trip liaising). Absolutely unforgettable stay.
Visited in october 2023
Excellent vacation at a unique location.
Special thanks to Housekeeping of Villa Eureka / Mrs. Kamini G. for wonderful service.

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