INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Hotel
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Route côtière, Balaclava,
Balaclava,
Mauritius
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2024
Recommended
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2024
Hotel of starred comfort for groups, families and couples, offering a choice of activities with 2 swimming pools, spa, diving club
Versatility, comfort, standing, and music are the main features of this five-star hotel, which welcomes groups (the largest conference room in Mauritius within a hotel) as well as families (40 dedicated rooms, mini club) and couples (20 suites with an outdoor whirlpool bath). Good distribution of spaces via two bars and five restaurants, including the Indian Veda and the Mauritian Segala. Choice of activities, 2 pools, spa, high-tech fitness, diving club, tennis court.
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Members' reviews on INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
4.5/5
32 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in november 2023
Nous avons passé séjour de 5 nuits exceptionnel dans cet hôtel. Un cadre magnifique, un parc très bien entretenu et une vue très agréable.
L’hôtel dispose de 4 restaurants avec un choix varié, tout est très correct et de bonne qualité.
L’hôtel propose un large panel d’activités gratuites : ski nautique, bateau à fond verre, snorkeling, terrain de tennis, salle de sport, spa (jacuzzi et hammam…)
Chambre spacieuse, propre et la vue du balcon est un vrai +.
Nous avons également testé les massages du spa et nous ne pouvons que le recommander.
Mais ce qui me rend le séjour exceptionnel c’est la gentillesse du personnel qui est au petit soin et toujours prêt à aider, sans aucune exception. Merci infiniment à Pascaline pour tout ce qu’elle a fait pour nous ❤️
Et merci à Patrick, Jean Philippe, Wesley, Aza et toute l’équipe…
L’hôtel dispose de 4 restaurants avec un choix varié, tout est très correct et de bonne qualité.
L’hôtel propose un large panel d’activités gratuites : ski nautique, bateau à fond verre, snorkeling, terrain de tennis, salle de sport, spa (jacuzzi et hammam…)
Chambre spacieuse, propre et la vue du balcon est un vrai +.
Nous avons également testé les massages du spa et nous ne pouvons que le recommander.
Mais ce qui me rend le séjour exceptionnel c’est la gentillesse du personnel qui est au petit soin et toujours prêt à aider, sans aucune exception. Merci infiniment à Pascaline pour tout ce qu’elle a fait pour nous ❤️
Et merci à Patrick, Jean Philippe, Wesley, Aza et toute l’équipe…
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/21/2023 at 08:30
Cher Elisa Morel,
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in november 2023
Great
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/19/2023 at 08:10
Dear SHHOWN CYRIL
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in november 2023
My rating is based on meeting facilities within the resort for one day. I did not stay overnight.
The meeting arrangements were excellent with big screens, headphones, and all necessary requirement. Sound of speakers was cleat and comfortable.
Refreshments, snacks for short breaks were well provided.
The Buffet for lunch time was good with a variety of dishes.
Toilets were regularly cleaned.
Overall I was well satisfied
The meeting arrangements were excellent with big screens, headphones, and all necessary requirement. Sound of speakers was cleat and comfortable.
Refreshments, snacks for short breaks were well provided.
The Buffet for lunch time was good with a variety of dishes.
Toilets were regularly cleaned.
Overall I was well satisfied
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/17/2023 at 08:24
Dear Thani al Mahrouki,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in november 2023
We have stayed for a week in october at that hotel and we spent an awesome holiday. We had a sea-view room and the beach was right in front at less than 1-minute walk. The personnel is very kind and welcoming and the facilities are very convenient. The rooms are spacious and clean. You can rent a car or book a day trip there too. The spa and the gym room are clean and nice. The different restaurants offer perfect service and food. We would definitely recommend.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/11/2023 at 15:15
Dear Mai L.
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
L’hôtel est magnifique avec une belle vue sur la plage. Le parc est très beau, beaucoup d’endroit pour se relaxer au soleil.
Les chambres sont spacieuses et propres avec un balcon donnant sur la mer.
Activités gratuites tel que ski nautique, snorkling, tennis, bateau, spa.
Boat House au top et mention spéciale à Jean Philippe.
Les personnes qui notent moins de 4 étoiles sont aigries, le personnel est tellement gentil, au petit soin, avec une pointe d’humour et des larges sourires.
Mille mercis à Pascaline pour le suivi et l’aide pendant ce séjour.
Je ne peux que remercier également Patrick et Aza pour leur sourire et leur service du matin au soir.
Bravo a toute l’equipe
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager