INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Hotel
•
€€€
2024
Recommended
•
2024
Hotel of starred comfort for groups, families and couples, offering a choice of activities with 2 swimming pools, spa, diving club
Versatility, comfort, standing, and music are the main features of this five-star hotel, which welcomes groups (the largest conference room in Mauritius within a hotel) as well as families (40 dedicated rooms, mini club) and couples (20 suites with an outdoor whirlpool bath). Good distribution of spaces via two bars and five restaurants, including the Indian Veda and the Mauritian Segala. Choice of activities, 2 pools, spa, high-tech fitness, diving club, tennis court.
Did you know? This review was written by our professional authors.
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Members' reviews on INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
4.5/5
32 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in october 2023
Amazing experience in Intercon Mauritius.
The staff was amazing and polite.
The staff was amazing and polite.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/16/2023 at 15:47
Dear Leon Dinesh,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Myself and the team would love to see you back at our resort.
Wishing you a nice week ahead.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Myself and the team would love to see you back at our resort.
Wishing you a nice week ahead.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Amazing hotel to stay and enjoy Mr Mayank front front desk was amazing and just fabulous he did everything and helped us everytime and most of the important was he never let us realise that we were far away from home it felt like we are in our home !!! He was just amazing !! Kudos to you Mayank for just being excellent thanks for all what you did for us !!! Helping us to manage our reservations for restaurants
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/13/2023 at 09:27
Dear Aadarsh Bisht,
First of all I would like to thank you for having chosen our resort for your recent stay.
Myself and the team are looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
First of all I would like to thank you for having chosen our resort for your recent stay.
Myself and the team are looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Super schönes Hotel, sehr freundliches Personal, tolles Essen
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/13/2023 at 09:28
Dear Dorothee Land,
First of all I would like to thank you for having chosen our resort for your recent stay.
Myself and the team are looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
First of all I would like to thank you for having chosen our resort for your recent stay.
Myself and the team are looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Still at the hotel, but I have to say not really very impressed waited quite awhile for our room after a 12 hour flight, then its not the room we should've had, Prestige with full sea view, we got part view no coffee machine and no cups and not enough clothes hangers. Had to ask for all of them. No mini bar in room and no premium drinks you have to pay for them. We're all inclusive so that should include everything. Entertainment next to none Beach bar closes at 3pm and the other bar dead on 11pm. In our view not 5 star. We won't be coming back. The price we paid for this hotel we could've got pure luxury in Mexico
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/12/2023 at 09:04
Dear elizabeth manning,
First of all I would like to thank you for your comments and choosing our resort for your stay.
We will take you comments very positively and will make sure the management is aware about the same.
We will be meeting with you shortly and make sure all of this being resolved.
Thank you.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
First of all I would like to thank you for your comments and choosing our resort for your stay.
We will take you comments very positively and will make sure the management is aware about the same.
We will be meeting with you shortly and make sure all of this being resolved.
Thank you.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager