INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Hotel
•
€€€
2024
Recommended
•
2024
Hotel of starred comfort for groups, families and couples, offering a choice of activities with 2 swimming pools, spa, diving club
Versatility, comfort, standing, and music are the main features of this five-star hotel, which welcomes groups (the largest conference room in Mauritius within a hotel) as well as families (40 dedicated rooms, mini club) and couples (20 suites with an outdoor whirlpool bath). Good distribution of spaces via two bars and five restaurants, including the Indian Veda and the Mauritian Segala. Choice of activities, 2 pools, spa, high-tech fitness, diving club, tennis court.
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Members' reviews on INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
4.5/5
32 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in october 2023
Intercontinental Mauritius is a fantastic hotel with cool staff and amazing amenities. Highly recommended for a luxurious stay!
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
03/22/2018 at 07:10
Dear Shaf,
Thank you for the score provided.
Warm Regards,
Jiri Benes
Director of Sales & Marketing
Thank you for the score provided.
Warm Regards,
Jiri Benes
Director of Sales & Marketing
See the translation
Visited in october 2023
The resort is beautiful & has an attached, turbulent beach. Food at "Senso", the 24 hour buffet restaurant is good, especially the breakfast. For dinner, they prepare lots of Indian cuisine but the taste is not authentic in case of many dishes ( like gatte ka saag & baingan Bharta). All their preparations are lacking in salt ( which is understandable) but they don't keep salt ????& pepper on every table. I found the roasted, salted peanuts stale & oily every single time. Jaywantee in this restaurant (at Indian preparations counter) was very courteous, caring & loving. She treats guests like family members.
The hotel has an over hyped, socalled exclusively Indian restaurant " VEDA", where one can enter only after prior appointment. It serves very average food & the service is hopeless. The staff is poorly trained for such a reputed chain of hotels. The restaurant manager, Varuna, herself takes things casually & takes the side of erring waiters. This restaurant served me the worst chicken tikka ever ????, lacking in salt & brimming with garlic. I must admit that Himanshu, the master chef ????????, served me a proper Chicken ???? tikka the next day in SENSO.
The hotel has an over hyped, socalled exclusively Indian restaurant " VEDA", where one can enter only after prior appointment. It serves very average food & the service is hopeless. The staff is poorly trained for such a reputed chain of hotels. The restaurant manager, Varuna, herself takes things casually & takes the side of erring waiters. This restaurant served me the worst chicken tikka ever ????, lacking in salt & brimming with garlic. I must admit that Himanshu, the master chef ????????, served me a proper Chicken ???? tikka the next day in SENSO.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/11/2023 at 10:28
Dear Ashok Mundhada,
Thank you very much for staying with us.
Your feedback will be shared with the team who shall feel very proud of by delivering true hospitality.
We are looking forward to Welcome you back in the near the future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you very much for staying with us.
Your feedback will be shared with the team who shall feel very proud of by delivering true hospitality.
We are looking forward to Welcome you back in the near the future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Had a great time. Unfortunately, there was a conference going on for 2 days that meant we were unable to use the main restaurant and had to go to a small restaurant where the options for our meals were limited. The delegation seemed to have preferential treatment which was very annoying considering how much we paid for our holiday. Also the fact we had to wait 3 hours to check in to our room and was only offered water after nearly 23 hours of travelling was ridiculous, never had an all inclusive holiday where this has ever happened and I've been on numerous over seas holidays for many years. The staff were very friendly and the food was excellent especially in the Veda restaurant.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/09/2023 at 08:17
Dear Terry Richards,
Thank you for your stay with us.
Your comments will be pass on to the team who will feel very proud of.
Looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you for your stay with us.
Your comments will be pass on to the team who will feel very proud of.
Looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Very nice hotel, however it is a typical 5 stars hotel and no big surprises.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/08/2023 at 08:10
Dear Tobias Bauckloh,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Très bel emplacement.
Nourriture impeccable et très variée.
Service au TOP et les employés sont aux petits soins pour les clients.
Les avis négatifs sont totalement irrespectueux et faux, mais en effet la critique est facile et gratuite…
Thank you very much for staying with us.
Your feedback will be shared with the team who shall feel very proud of by delivering true hospitality.
We are looking forward to Welcome you back in the near the future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager